Author Archives: jcravens

About jcravens

Jayne Cravens is an internationally-recognized trainer, researcher and consultant. Her work is focused on communications, volunteer involvement, community engagement, and management for nonprofits, NGOs, and government initiatives. She is a pioneer regarding the research, promotion and practice of virtual volunteering, including virtual teams, microvolunteering and crowdsourcing, and she is a veteran manager of various local and international initiatives. Jayne became active online in 1993, and she created one of the first web sites focused on helping to build the capacity of nonprofits to use the Internet. She has been interviewed for and quoted in articles in The New York Times, The Wall Street Journal and the Associated Press, as well as for reports by CNN, Deutsche Well, the BBC, and various local radio stations, TV stations and blogs. Resources from her web site, coyotecommunications.com, are frequently cited in reports and articles by a variety of organizations, online and in-print. Women's empowerment and women's full access to employment and education options remains a cross-cutting theme in all of her work. Jayne received her BA in Journalism from Western Kentucky University and her Master's degree in Development Management from Open University in the U.K. A native of Kentucky, she has worked for the United Nations, lived in Germany and Afghanistan, and visited more than 30 countries, many of them by motorcycle. She is currently based near Portland, Oregon in the USA.

Before your nonprofit tries to recruit new board members…

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image of a panel discussion

Board recruitment is volunteer recruitment.

If your nonprofit is needing to recruit volunteers for its organization, then before you start writing up the profile of the perfect board member and all that will be expected of such, your board membership needs to answer this question:

Why is it GREAT to serve on this board of directors?

If your board cannot answer this question, you need to rethink what your board of directors is doing.

Being on the board of a nonprofit is a tremendous responsibility. The board members are fiscally responsible for the organization. Most boards fall into two categories: working boards, where individual members take on different roles with regard to the organization (helping with marketing and outreach, helping to cultivate funding or programming partnerships, working with clients in some capacity, organizing the annual large fundraising event), or funding boards, where each member must give or raise a certain amount of money every year.

You aren’t going to attract board members by saying, “We have all this work to do. Please come help do it.” Or “Here is this desperate need in our community that our nonprofit addresses, and if our nonprofit goes away, it will be a disaster for the community” Or “Here’s how much money you have to give or raise every year.”

You are going to attract people to the board who

  • think the responsibilities of board membership are worth it because of the inspiration they will regularly receive regarding the work of the nonprofit.
  • think membership will be prestigious, something helpful for their profile in the community or within the company where they work, because of all that your nonprofit does in the community.
  • want to do the activities board members are required to do, who look forward to doing those activities, because they look fun, impactful and/or meaningful.

If your board cannot answer the question of why it’s great to be on your organization’s board of directors, it means there’s no good reason for someone to want to join your board.

At a board meeting, have your board members answer this question. Write the question on a white board or flip chart and capture their answers. Ask them to reflect on more answers, or clarify their answers, after the meeting if they wish, and to send their new ideas and clarifications to your board president before the next board meeting. Display all the answers at that meeting and let them discuss them on more time. They may find that there are some things that need to be addressed before new board members are recruited, like the number of board meetings, or how meetings are conducted, or how much the board is or isn’t involved on the front lines of the organization’s work (which can often make the difference between an energized board and one that feels uninspired).

And, of course, it should go without saying, but before your board starts recruiting new members, your organization also needs

  • to make sure everyone understands the bylaws, which note the role of the board, term limits, leadership succession, etc.
  • board duties in writing.
  • a form for nominees to fill out noting both their areas of expertise (event organizing, graphic design, accounting, etc.) as well as what skills they want to offer or develop.
  • a list of board committees.
  • a process for reviewing board nominees, for contacting nominees, for interviewing nominees, etc.

But I think getting your current board to answer that question is CRUCIAL in ensuring your search for new board members is successful – and that your board members complete their terms!

Also see:

Executive Directors & Board Members: Get Out in Your Communities

When Board Members (& other volunteers) Get in the Way of Much-Needed Change

Recruit board members to be board members, nothing more

Recruiting board members with LinkedIn?

If you have benefited from this blog or other parts of my web site and would like to support the time that went into researching information, developing material, preparing articles, updating pages, etc. (I receive no funding for this work), here is how you can help. 

Reflecting on the challenges of a career in nonprofits

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a simplistic drawing of a wizard

I’ve been working for nonprofits, as a professional or as a volunteer, for 47 years, starting when I was 13 and volunteered in the office of a hospice where my mother worked. I’ve always been drawn to nonprofit organizations – to mission-based organizations. It’s more than the charitable nature: nonprofits work to create appreciation for things I hold dear, like the arts or a clean, natural environment or walkable, livable cities. They push for causes that are core to my own values, like human rights. Whether it’s encouraging people to spay and neuter their dogs and cats or encouraging young girls to play sports or providing shelter to people experiencing homelessness or promoting the idea that web sites should be accessible, nonprofits play a crucial role in making life worth living.

But working for nonprofits – or charities, as they are called in the United Kingdom, or non-government organizations (NGOs) in other countries – is not easy, and having devoted most of my professional life to such, I’ve been reflecting on those challenges:

  • Despite our vital, necessary work, despite the level of responsibilities we have, despite the experience and expertise we bring to our work, and despite the expectations for our work, nonprofit professionals are grossly underpaid. I work with employees receiving SNAP benefits because they are paid so little – EMPLOYEES!
  • There are people actively encouraging funders NOT to pay nonprofit professionals competitive salaries. There are people that don’t believe nonprofit professionals should get to be homeowners, or send their children to university, or drive a new car. These people don’t believe a university degree, including higher degrees, are necessary for the complexities of nonprofit work, and therefor they think it’s ridiculous that nonprofit employees have degrees and the debt that comes with such. There are people that believe those that work at nonprofits should never expect to financially prosper from their work.
  • Many from the for-profit world don’t believe nonprofits are experts at anything. They believe that nonprofit staff are people who couldn’t get jobs at corporations or other businesses. They think nonprofit staff don’t know how to do basic business functions, like accounting or project management. They believe they could figure out how to do any job at a nonprofit in just a few minutes (if that). I cannot count how many times someone from the business world has talked down to me because I work at nonprofits.

  • Many from the for-profit world think volunteers are just free labor, and the reason to involve volunteers is because there’s too much work to do for employees, or that it’s a great way to eliminate paid positions. They never see volunteer engagement as a way to reach potential new donors or other supporters, and get angry when they have to work with volunteers. These for-profit business folks also have never taken any course nor read any material on how to work with volunteers and scoff at the idea that they need such.
  • Many from outside our industry think that solving an ongoing community or environmental problem is just a matter of inventing a tool. How many times have I seen yet another design for a simple home for the homeless or for refugees – ignoring the fact that the challenge is WHERE the homes will go, not what they are made of or how quickly they can be assembled? Or all the people that think the challenge to more people volunteering at nonprofits is recruitment, not the reality that most staff have no training in working with volunteers and the resources needed to adequately support volunteers are out of reach for most nonprofits?
  • Too many people ignore what nonprofits are trying to achieve and that most of what we do is NOT charity. Absolutely, people are in need of things like free food, temporary shelter, blankets, etc. But most nonprofits are trying to create and improve community, promote social cohesion, address inequities, improve public health, help more people access education, jobs and more, and on and on. And these activities aren’t just nice; they are necessary. They affect housing prices, property values, the quality of public schools, public safety, crime rates, the profit margins for small margins, and employee recruitment for large corporations.
  • The idea of being a mission-based organization, rather than a profit-focused organization, is completely lost on most of corporate America. Promoting the arts in prisons isn’t meant to be an income-generation activity – it’s meant to teach people how to understand the range of their emotions and their connection to other humans, with the hope that they won’t harm other humans or themselves. That something isn’t financially stable through income-generation doesn’t make it somehow NOT something worth having.
  • Our industry is dominated by women professionals except at the executive level. And most major conferences will have a slew of men as speakers and trainers disproportionate to the number of women who staff nonprofits and NGOs. Women leaders are still seen, primarily, as pushy, not as the innovators and amazing managers that they are.
  • There are people actively trying to disparage and undermine our sector. Some are angry that nonprofits have been successful at curbing business activities that harm the environment or that have been harmful to certain groups of people – and therefore curbing their personal profits. Some are angry that nonprofits have successfully advocated for marginalized people, thereby eating into the power of men, especially white men. Some are angry that nonprofits are advocating for equity – also known as fairness – for all people which, again, eats into the power of men, especially white men, forcing them to work as hard as others.

Nonprofits – mission-based organizations – aren’t without fault, and there are many that could, and should, be run better. But the same is true of many corporations.

I have no regrets at the career I’ve chosen. But I’m sad to see a lot of my work disappear from the web, and a lot of initiatives I’ve been a part of and that were making a difference for certain communities get defunded and abandoned. I am sad to see so many nonprofits fighting to continue to exist and under attack from political and corporate forces.

As nonprofits shrink and their work disappears, the loss will be for everyone, not just for the nonprofits.

What funding volunteer engagement looks like

Disrupting Corporate Social Responsibility (CSR)

Corporate employees are often not successful at virtual volunteering. Why?

Are charities “stuck up” – or the corporate volunteers offering help?

Corporate volunteers can be a burden for nonprofits

Corporate Volunteer Programs: What Do Nonprofits Want From Them?

Deriding the monetary value of volunteer hours: my mission in life?

The problem with volunteer matching platforms isn’t a software issue

Donors offering feedback on humanitarian projects & proposals

The Upsides of Working for a UN Agency

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Since early April, I’ve been writing and publishing my thoughts and advice related to a career in international humanitarian development. I think this will finally wrap up that series of blogs, though I’ll probably have more to say later.

To end this series, I’m going to share an answer that I posted to Reddit in response to this question:

Is there any thing that makes the UN a good place to work at? The upsides of working for UN agencies?

This question also asked lots about the “best” United Nations agency to work for, the “best” country to work in, etc. And, of course, that’s impossible to answer.

Here’s what I posted:

The UN isn’t a monolith when it comes to workplace environments nor the kind of work you do. And an office that everyone loves working in now can change drastically when a new person takes over.

Working at UNICEF isn’t the same as working at WHO. Working in the field isn’t the same as working at an HQ. Working in Kosovo isn’t the same as working in Congo. Working in procurement isn’t the same as managing a program focused on maternal health.

What I liked about working for UNDP the three times I did so:

  • I prefer working in organizations that are focused on a mission, as opposed to those focused on working for a profit. In that sense, I found it as satisfying as working for any nonprofit.
  • I loved the kind of work that I did. I worked in communications. I love writing reports. Yes, really. I love interviewing sanitation engineers about what they did last week. I love reading proposals and making them better. I love digging into data and finding things we should highlight or otherwise pay attention to. I love taking photos or going through the photos someone else took and picking the best one for a report. I love meeting with funders and “selling” what we’re doing. I love editing other people’s writing. And I loved that all of this very non-glamorous work was in pursuit of a mission to make people’s lives better, to make the environment cleaner, etc. I don’t know that I could do this kind of work for a company that makes toasters.
  • I loved working with local staff. I always considered them the real reason I was there – to build their capacities so they wouldn’t need me or anyone like me eventually. The best was in Afghanistan, when I got to work with federal government workers. I loved their energy, I loved their curiosity, I loved how much they wanted their country to be better, and I worry about them every day. Every. Day. Especially the women.
  • I loved working with the communities we were serving, on the RARE chance I got to be in the field and really experience that.
  • I really liked a lot of my co-workers that were also from somewhere else. Many were incredible workers who helped me SO much in my work. Many inspired me. Many got me through the rough times of the work.
  • I loved learning about development, and seeing what I learned about in a Master’s program really happening in real life contexts. I loved learning that a government-led community meeting in Ukraine is a heck of a lot like a government-led community meeting in Oregon.
  • There were two heads of mission that I ADORED and I am grateful to have worked with them. They were tough, they were inspiring, they were frustrating, they were demanding and they were utterly supportive. And it’s interesting to note that a lot of staff did NOT like them for all the reasons I did.
  • Yes, sure, absolutely, at times, it was a kick to get to say “I work for the United Nations.” No question.

I think that, because I was a seasoned nonprofit professional, I didn’t go into my first UN job with stars in my eyes. I also at that point had worked for a Fortune 500 company, so, altogether, I already knew the frustration of bureaucracies and encountering staff who were on power trips or who actually didn’t know what they were doing and didn’t care except for the paycheck. What sector does NOT have this? I get frustrated with people acting like the UN ecosystem is SO unique in these “negatives” – it’s not.

One last thing: I am so disappointed to be one of the few former UN workers who actively, deliberately gives career advice online to people that want to work in international development. When you take the elevator up to a higher floor, you should always send it back down. That’s common courtesy.

If you have benefited from this blog or other parts of my web site and would like to support the time that went into researching information, developing material, preparing articles, updating pages, etc. (I receive no funding for this work), here is how you can help. 

Advice for those looking to work abroad: choosing a second or third language

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two shadows of humans talk together, with a globe behind them.

All last month, I shared blogs related to advice for working in international humanitarian development. I had intended to stop at the end of the month, but I have a few more blogs to share on the topic.

This one is about choosing a second or third language to learn to improve your international development career opportunities.

First and foremost, when trying to choose a language to study, don’t get hyperfocused on what the “right” language might be. The demand for languages can ebb and flow: there have been times when I felt like every job that I would love to do and that is in high demand requires Portuguese (for work in Mozambique, Angola, Guinea-Bissau, East Timor, Equatorial Guinea, Macau, Cape Verde, and São Tomé and Príncipe). And then, poof, a time comes when it seems no one is asking for that anymore. Instead, pick a language that you enjoy. Learning a language well enough to work in it is a MAJOR time investment. It’s like a marriage: you have to spend time on it every day for it to work, and you have to spend time with it even when you might not really feel “into” it at every moment. You need to pick something that you personally enjoy, as you are going to be spending a huge amount of time with it.

You also want to think about WHERE you want to work. If you really want to work in a particular region, what is the official language of that region? Sure, there are people that speak Spanish and then get sent to Armenia – a language isn’t a guarantee that you are always going to get a job in the region where that language is spoken.

French is a great choice, as it’s an official language in more than 25 countries. You will see it asked for regularly in job descriptions for UN positions. It is also a very popular second language. French is highly sought after for roles throughout Africa and the Caribbean.

Arabic is a great choice, as it’s the official language in 19 countries or so, many of them a joy to work in. Note that Arabic is going to be MUCH more difficult to learn than any language that uses the Latin alphabet.

Russian is still a good choice as a second or third language and will be for quite a few years to come. Beyond the obvious place it’s spoken primarily, it’s also an official language in Kazakhstan and Kyrgystan, and is widely used Ukraine, Moldova, Latvia, Estonia, Tajikistan, Turkmenistan, and Uzbekistan. A lot of older people still speak Russian in Eastern Europe. You will have to learn an entirely new alphabet, as it is not written with the Latin alphabet.

You might want to pick a language that could serve you beyond a career in international development – as in a language that’s represented among immigrants wherever you hope to retire someday.

Picking a language that is more niche can also be a great choice for making you more competitive. For instance, I have a colleague who, MANY years ago, invested in learning Dari and Persian Farsi, knowing it would land her work in Afghanistan and Tajikistan regularly, where jobs were in high demand at that time, and it did, for years (along with her area of expertise, not just her language abilities). But then, wham, August 2021 happened and her job prospects got severely reduced. But for more than a decade, she was a hot commodity in international development circles.

I have a colleague who is fluent in English, French and German, and its the GERMAN that has sometimes been the biggest asset, because the project she applies for has a major German funder, and when they visit the country where she is working, they love that someone can speak to them in German. And when I did a motorcycle tour of Eastern Europe, I was stunned at how many people spoke German as a second or third language, especially in Bulgaria, Macedonia, Bosnia and Montenegro.

Another good way to choose might be regarding your area of expertise. What do you do? Public health? Small business development? IT? Elementary education? Emergency services management? What area of development is your area of concentration when it comes to international work, and regarding that, how many professionals are there that do that work and that, say, speak French? Or Arabic? Or whatever language you might be interested in?

As for my own story: before I knew I was going to pursue a career in international development, I focused on Spanish. It’s a language I like a lot and, living in the USA, I knew would be helpful. But it hasn’t helped me much in my international development career, because what I do as a professional in humanitarian development (and nonprofit management, for that matter) is EASILY found among native Spanish speakers throughout the Northern and Southern hemispheres. By contrast, if I’d chosen pretty much ANY other language, even French, I would have been way more marketable/competitive in this field. But it was something that I didn’t realize until I was almost 40, and by then, I just wasn’t up to a “divorce” and remarriage, when it comes to language… that said, my Spanish skills have served me well when I travel to Central and South America: I’m most proud of when I was in Paraguay with Habitat for Humanity and could talk with both local Habitat employees and the family where we were building a house. And in my nonprofit work, I’ve been able to use it on occasion, including when editing a video that featured a Spanish client.

There are benefits to learning a second languague (or more!) beyond your career:

  • Once you learn a second language well enough to have daily conversations in it, learning a third language (or more!) will be easier, because your brain better understands how to learn a language, you better understand parts of speech, etc. You may struggle at first, trying to speak that stronger second language when you should be using the third language, but trust me on this, it DOES get easier the more you do it.
  • A review of more than 20 existing studies determined that the onset of Alzheimer’s disease symptoms is slower to develop in bilingual individuals versus people who speak only one language, or monolinguals. The researchers discovered that the symptoms of Alzheimer’s disease are halted by up to five years, on average, in people who fluently speak more than one language (the study did not substantially show that bilingualism deters Alzheimer’s disease incidence rates; only that it helps to delay symptoms).
  • Learning another language contributes to forming new connections in the brain and strengthening nervous system links. Just one week of learning a new language has a positive impact on a person’s levels of alertness and focus. People who speak a second language regularly perform better on memory tests than monolingual people. 
  • Being able to communicate with someone that you could not communicate with otherwise, whether it’s someone on a bus, someone at a party, someone’s partner, someone you encounter while traveling, is amazing. It’s a superpower.

That’s my advice on learning another language specifically to improve your international development career opportunities. Really interested to hear what others say in the comments.

Also see:

Movies I recommend if you want to do international aid work, foreign affairs or journalism abroad.

Working abroad is not always looked on positively when looking for a local job.

US Citizen? Planning a career in international humanitarian affairs? You might want to rethink it.

All of my international development career-related advice. 

Reaching women in socially-conservative areas, even in other countries

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A Soviet-style drawing of a woman with a shovel

I’ve been reading through some of my first professional blogs, from back in 2009, on archive.org. Back then, my blog was hosted on another site and all the content went away when that site went under.

Some things have changed OH so much – and some things haven’t changed at all.

I found this blog from 19 October 2009 and thought it was worth re-sharing. The sadness as I read, of course, is profound, knowing the situation for women in Afghanistan now, versus when I was there in 2007. It’s also sad to read because, for thousands of people, a career in international humanitarian work has been put on hold – not just in the USA (foreign aid program funding has been slashed in countries all throughout the world). But I’m sharing it anyway, with the hope that someone out there might still find it helpful – and this is the last in my month-long series about working in interntional development:

While I was in Afghanistan, I was notorious for kicking-back field reports that stated “the community was consulted” about this or that project, but that never said if the decision-making included any women. Sadly, the report writers often came back to me with a scowl and lots of excuses about why women weren’t included when “the community was consulted.” Never mind that, even in Afghanistan, it IS possible.

When you work in humanitarian and development efforts, you must always be aware that talking to the official leadership of a community, a region, whatever, does not mean you are hearing about the needs of all citizens, such as minority populations or even majority populations — women. There are ways to seek out and include women in even socially-conservative areas so that they can be a part of decision-making.

A good example of this is an intervention in Egypt which used Egyptian women to reach other women regarding eye care, highlighted in a brief article by the Community Eye Health Journal. The successful strategy they employed was this:

  • The team undertaking the intervention held various meetings and presentations to establish a trusting relationship with local policy makers, local health authorities, local community leaders, local non-government organizations (NGOs), etc. 
  • The team used this network to explain that women weren’t receiving eye care at the same rate as men, and that saving or restoring women’s sight benefits the whole family.
  • The team used this network to identify local women with previous experience in community development projects who could be trained to reach female community members in the intervention villages, as they would be able to enter homes and meet with women without coming into conflict with local cultural practices.
  • 42 women were trained over three days, and 30 were selected. as “health visitors,”
  • The health visitors then visited 90 per cent of the population in the two intervention villages from March to December 2007.
  • During each visit, health visitors explained to women that saving or restoring their own sight would benefit the whole family. Each family received a variety of educational materials, including a calendar with illustrations relating to eye care and information on the importance of seeking eye care for the women in the household.

The result was a huge surge in the number of women receiving eye care as part of this intervention. And maybe something more: a change in the way the community viewed the value of its women? That wasn’t measured, unfortunately.

Ofcourse, Egypt isn’t Afghanistan. Every country presents special challenges when it comes to reaching women regarding development interventions. But there’s always a way! Regardless of your role in humanitarian or development efforts, always make reaching women a priority.

Postscript: even now, there are UN agencies working in Afghanistan and, even now, they are engaging with women. Look at their updates regarding their work there. I stand by the statement: there is ALWAYS a way.

If you have benefited from this blog or other parts of my web site and would like to support the time that went into researching information, developing material, preparing articles, updating pages, etc. (I receive no funding for this work), here is how you can help. 

Movies I recommend if you want to do international aid work, foreign affairs or journalism abroad.

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Three scenes from the movies listed. The first is a white man of European descent facing several angry Asian uniformed officials, the second is a white man using a phone in the middle of a chaotic African village, next to a wooden sign painted with the words "Public phone international", and the third is a woman in a head scarf and also wearing a vest that says PRESS, with shouting men and a car behind her.

For all of this month, each week, I’m publishing a blog focused on working in international humanitarian affairs and community development. This is part three of that series.

I know that, for many people, their career, or their career dreams, of working internationally in humanitarian development, or even as a journalist, are on hold. In fact, I’ve recommended that people who are pursuing a career in international development to rethink those plans. But the world cannot function without international aid workers and without international journalists. And maybe everyone needs to have a reality check on what the work REALLY looks like.

I’ve been thinking of this for a while: what movies would I recommend to someone who wants to work in international humanitarian development, in foreign affairs, or in journalism abroad, to give them an idea of what conditions and challenges are like? Or what movies do I think represent what it’s like to work “in the field” internationally, as we say?

Below is my list, in the order the movies were released. Most are not uplifting. Most are quite dark and even depressing. None are idealizations of aid workers or journalists: the people featured are flawed and white saviorism is on full display in many of them (and often not in a kind way). But, to me, what they collectively do is let you know that “doing good” and living abroad in country’s in post conflict situations and experiencing instability and poverty is not as easy as you might think, and not everything you see on the TV news is to be believed.

Black Narcissus (1947).

The Third Man (1949).

The Year of Living Dangerously (1982).

The Killing Fields (1984).

Volunteers (1985).

The Mission (1986).

The Constant Gardener (2005).

Shooting Dogs (2005).

The Whistleblower (2010).

A Perfect Day (2015).

Whiskey Tango Foxtrot (2016).

The Night Manager (2016 – mini series).

A good source for more movie ideas are these movie lists from the Council on Foreign Relations.

Which are my absolute favorites? What if I could recommend only two? The Year of Living Dangerously and Whiskey Tango Foxtrot.

What would be your recommendation for films that are good representations of working abroad in humanitarian affairs or as a journalist – or even if they aren’t accurate, you enjoy them?

All of my blogs with career-related advice are here. What I have written lately may be in conflict with some of the things I’ve advised over the years. But I never saw this coming… Here are some highlights:

If you have benefited from this blog or other parts of my web site and would like to support the time that went into researching information, developing material, preparing articles, updating pages, etc. (I receive no funding for this work), here is how you can help. 

Working abroad is not always looked on positively when looking for a local job

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two shadows of humans talk together, with a globe behind them.

For all of this month, each week, I’m publishing a blog focused on working in international humanitarian affairs and community development. This is part two of that series.

Even in this climate of drastic cutbacks in foreign aid programs around the world, not only by the US government, many people want to work in humanitarian-related fields abroad. Many believe that such works means life-long employability, because they think international work is always perceived as a plus on a résumé.

I’m oh-so-proud of my work abroad, or my international work that I’ve been able to do while still in my home country, but my international work has not at all been the “wow” on my CV I thought it would be. In fact, sometimes, I think it has cost me some job interviews, and I am pretty sure it cost me at least two jobs I interviewed for. And the more I talk to others, the more I have realized that not all employers look favorably on work or volunteering abroad.

For years, I’ve gathered negative comments others have heard in job interviews with regard to their service abroad. Here’s a few that I think represent all that I’ve gathered. I’ve changed some comments slightly so that where they were said can’t be easily found with an online search.

I have been asked twice in interviews, almost with a scoff, “But why do you want to work HERE when you’ve done all this work abroad?” One of them followed up with, “Well, I just feel like if we hired you, you might run off at any moment to go back overseas.” Never mind that I had just bought a house – which I noted in both the interview and my cover letter.

I was giving a behavioral interview example using my time in the Peace Corps, and one of the panel interrupted me and told to instead pick an example from my “professional career”.

I had someone in an interview tell me it was a mistake to go off to Africa early in my career when I could be using my degree and learning the trade for the job I was interviewing for.

One interviewer just kept saying he feared I would be bored, because working at this local government agency would be COMPLETELY different than working abroad. I don’t think the interviewer had ever stepped out of his state, let alone the USA. And never mind that the work I would have been doing locally would have been almost identical to what I had done in other countries.

Two different interviewers implied I must not like the USA if I worked abroad. I wasn’t prepared to prove my patriotism in job interviews.

I have lots of advice for translating humanitarian work abroad such that it you present it in the same words as a federal, state, county or city job posting. But the reality is that, even if you were to follow that advice, you need to be prepared, if you are making the transition from international to local, that some folks don’t see how the work is oh-so-similar, and your work abroad may even make them suspicious of you, no matter how you phrase it. You may have to apply for far more jobs than you thought you would have to, to find hiring managers that see international work as an asset.

For sure, some regions are more friendly to international workers than others. In the USA, you are going to have a better reception from potential employers in the greater Washington DC and New York metropolitan areas, for instance, than you will in some other areas where there isn’t a large number of international agencies.

It’s such a shame that more local government agencies in particular don’t see international work as an asset among applicants. They are losing out on a tremendous amount of talent, ideas and experience.

All of my blogs with career-related advice are here. What I have written lately about working internationally may be in conflict with some of the things I’ve advised over the years. But I never saw this coming… Here are some highlights:

If you have benefited from this blog or other parts of my web site and would like to support the time that went into researching information, developing material, preparing articles, updating pages, etc. (I receive no funding for this work), here is how you can help. 

US Citizen? Planning a career in international humanitarian affairs? You might want to rethink it.

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two shadows of humans talk together, with a globe behind them.

For all of this month, each week, I’m going to write a blog focused on working in international humanitarian affairs and community development. This is part one of that series.

If you’re a US citizen with the goal of working in international humanitarian affairs or community development, even disaster relief, in impoverished regions not in the USA, it’s time to pick a different career.

The US Presidential order withdrawing the USA from 66 international organizations, including many United Nations agencies, means US candidates won’t be considered for most international development jobs. When qualified applicants are identified for such jobs, hiring managers will then look at the nationalities of those applicants, per the funder’s preferences. And the USA isn’t funding.

I used to work for the United Nations, and I was on a fair share of hiring committees. In my department, I was often the person who went through the stack of applicants to pick only those who were absolutely qualified, because I was really good at it (I was amazed at how others couldn’t figure out how to rank people). But then someone else would go through that first round of finalists and remove a person or two specifically because of their nationality – a nationality that the government funding the position didn’t like. Or was at war with. And if there was a qualified applicant from the country funding the position, very often, that person got the job.

The current US Presidential administration has not only withdrawn financial support for international humanitarian work, the leader has said vile things about the people and leaders of dozens of other countries. This can result in targeted hostility toward someone from the USA even if they do not at ALL support the current administration – so many international organizations will just avoid any potential problems entirely and not consider job candidates from the USA.

Even if a new administration in 2029 starts reversing the disastrous policies of the current President and his staff, the damage that has been done now is long-term and will take MANY years to undo. Why should another country believe any plans of the USA? Better to partner with other countries. That means that, despite the fact that there will always be a need for international funding for community development, environmental protections, help for refugees, job development programs in underserved countries, etc., what jobs are available are, more often than not, closed to citizens of the USA, and I don’t see that changing for at least the next five years even if the current administration changes..

Studying international development is a wonderful experience, and I hate advising anyone to not do it. I have a Master’s Degree in international development management, and while it was difficult and stressful and consumed my life outside of work for three years, it also made me a much better professional in a thousand ways. It not only helped me in my work with international agencies, it also made me more effective in working for nonprofits in my own country, particularly small ones. It’s made me a better citizen of my local community as well as the global community – I really believe that. I applied for work with several government agencies here where I live in Oregon because I knew that my Master’s Degree, as well as my work experience in various development initiatives in various regions around the world, made me well-prepared for local government work – and, plus, I really wanted to do it. But I quickly found out that working abroad is not always looked on positively when looking for a local job – my next blog will be about that. So if you are thinking your international development degree will help you in other work – it might not (even though it should).

If you are in the USA< should you chance it and still pursue a career in international humanitarian development? Only if you have a very strong backup plan for if it doesn’t work out, and only if you are ready for the long haul in terms of actually getting into the field – like, 10 years from now.

All of my blogs with career-related advice are here. What I have written above may be in conflict with some of the things I’ve advised over the years. But I never saw this coming…

For people in the USA, if you can afford it, I hope you will consider pursuing a two-year gig in the PeaceCorps (which I hope will survive the current administration), or participating in a short-term program like Habitat for Humanity’s Global Village program; I have a list of international development volunteering programs here. Or, when you travel abroad, make a deliberate effort every day toward transire benefaciendo: to travel along while doing good. If you do any of these things, be a living testimony that contradicts the things said and done by the current administration, and showing that not all US citizens are anything like the current administration.

Also, if you have a UN Association in your area, or an affiliate of the World Affairs Councils of America, join it, and go to their meetings. Come together with others in your own community that think globally. At the very least, you will know you aren’t alone.

And, finally: I hope I’m wrong. I really do. But I’m trying to be realistic, no matter how much it hurts my heart.

Measure the ROI of your nonprofit’s volunteer engagement by grading each volunteer activity

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graphic representing volunteers at work

Some organizations want to evaluate ROI (return on investment) regarding volunteer engagement by comparing the cost to the organization for a particular volunteer activity (staff time to support the activity, materials, etc.) versus how much that volunteer activity brings in in terms of financial donations or revenue generation.

I don’t think that’s a good evaluation method, in part because you do NOT know, for sure, which volunteer activities have resulted in donations. For instance, there may be no way to prove that, as a result of a group of employees from the local Amazon warehouse volunteering at an event, the nonprofit that was supported received a donation from Amazon two months later. There may be no way to prove that, as a result of regularly seeing social media posts featuring photos of volunteers engaged in activities to support a nonprofit that a person decided to donate financially to that nonprofit. 

I also think it’s a lousy method because the value of volunteers is rarely shown via a dollar value. And I refuse to measure volunteer value by assigning a dollar value to each hour a volunteer contributes, for the reasons I’ve written about again and again.

Here’s a method I think is a much better way to judge the ROI of volunteer activities. You can do this evaluation by yourself, as the manager of volunteers, or you can do this as a team exercise with a variety of employees and lead volunteers.

If you use this matrix at your organization, let me know in the comments or contact me! Let me know how it worked out and what you had to change to make it work for your organization. And if you think there’s anything I should add, or clarify, also let me know!

Also see

The Volunteer Management Audit by Susan J. Ellis.

Justifying a position as “volunteer” instead of “paid staff”

Reporting impact should be EASY – why do so many struggle with it?

Volunteer Bill of Rights – a commitment by a host organization to volunteers

Fun way to recognize a year’s worth of participation

If you have benefited from this blog or other parts of my web site and would like to support the time that went into researching information, developing material, preparing articles, updating pages, etc. (I receive no funding for this work), here is how you can help. 

UNHCR web sites are NOT focused on helping refugees & that is shameful.

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white outlines of human figures with luggage, on the move, trekking across various landscapes

I have a lot of friends and acquaintances who are refugees. They have fled dire situations in their home countries (countries that most of them did NOT want to leave) and they are now in a different country, either trying to figure out how to stay there or trying to get to somewhere else, often to join family or good friends. I can’t help them with much: I’m not a lawyer and have no legal training. But I can help with tracking down information they are looking for and debunking things they have heard (usually something about how easy it is to get into some South American country).

I have been pleasantly surprised and grateful regarding the web sites of a variety of countries for their clear information, in English, about exactly how someone can legally migrate to their country. Even tiny countries that aren’t at all wealthy often have very clear, up-to-date information on their web sites for anyone thinking of coming there under any circumstances. These web sites have been incredibly helpful in my efforts to help friends and acquaintances to get accurate information and to avoid scams.

The same CANNOT be said of the web sites of UNHCR , the United Nations agency that is supposed to be the leader in protecting refugees – people forced to flee conflict and persecution, as well as those denied a nationality. UNHCR web sites based in various countries all over the world are NOT focused on providing critically-needed, up-to-date information for refugees. And that is inexcusable.

UNHCR country web sites are often focused primarily on enticing donors rather than helping refugees access the critical information they need:

  • the information refugees would be looking for is either hard to find or not there at all,
  • many pages that are supposed to have information for refugees are horribly out-of-date,
  • the information for refugees that is there is usually is NOT the info refugees want most,
  • and the sites are so full of jargon I can’t understand the information and English is my first language!

An example of what I’m talking about: UNHCR Pakistan: this web site is NOT focused on refugees. I wish it was an exception, but it’s not. I have an Afghan colleague now in Pakistan trying to register as a refugee, but the UNHCR office is closed! There’s NOTHING on the web site saying it’s closed.

Each and every UNHCR web site in ANY country should have a link called “Help for Refugees” on the home page as prominent as any link to donate. That link should be on EVERY page and be as prominent as any link to donate.

And when someone clicks on that “help for refugees” link, they should be taken to a page that has this information (or links to such):

  • How and when to register with UNHCR in that country.
  • Notices about office closures.
  • UNHCR office hours.
  • Statement regarding who is considered a refugee.
  • Rights and obligations of asylum seekers in dealing with UNHCR.
  • A list of the first things someone should do upon arriving in that country as a refugee.
  • How to apply for refugee status in that country.
  • How to contact the UNHCR office in that country.
  • Where UNHCR offices are located in that country.
  • Where or how to find shelter in that country (if this information changes frequently, then tell refugees how to find the most up-to-date information themselves).
  • What NGOs are in the country that help refugees, or how to find them (NGOs that can help with education, legal matters, shelter, dealing with the police, etc.).
  • Information regarding working in that country.
  • How to avoid scams that target refugees.
  • Tips for staying safe (including for children, for women, how to avoid traffickers, etc.).
  • How to research rumors (and why it’s so important to do so).
  • Why requests for asylum take so long to process.
  • The dangers of lying or misrepresenting information to UNHCR or any immigration authorities.
  • A list of reliable news outlets.

UNHCR, you would reduce the amount of phone calls and visits to your offices if you made the aforementioned information available and kept it up to date on your individual country web sites. You would prevent at least some of the harm that refugees experience because they are targeted for crime and otherwise exploited. You would help stop harmful rumors before they get too widespread. And you would be fulfilling your mission!

Have you ever asked refugees themselves what information they need most?

Do better, UNHCR.

And for those who wonder why I have a lot of friends and acquaintances who are refugees, or who desperately want to be such: it’s because I have worked for the UN and talk about that work, as well as other humanitarian-focused work, online in various online communities and via my own social media channels, and because I frequently write about refugee-related efforts:

You can volunteer to address the critical needs of refugees IN YOUR OWN COMMUNITY

Our Lady of the Manifest: the icon for a very particular community of online volunteers

Digital Dunkirk: online volunteers scramble to help endangered Afghans get visas & out of Afghanistan

My request to my US congressional representatives regarding Afghan refugees