Monthly Archives: May 2020

What we will need for live theater to continue

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I’d like to see a nationwide flourishing of the regional theater movement, with local theaters considering how best to earn the title of an essential service in their particular community, while being supported and valued by that community and the government. A WPA Federal Theatre Project for a new century, perhaps. — Statement by Michael Cerveris, Tony-winning actor of Fun Home., in this L A Times Article article.

Some of the most exciting, fulfilling times of my life were working far off stage, working to promote live theatre, live performance, not just marketing a show but promoting the value of all arts to our communities, to social cohesion, to education, to mental health and on and on.

Artists, being artists, are talking about what artistic ventures they want to pursue when performance spaces open again, once the risk of COVID-19 has been drastically reduced, and that’s GREAT… but I’ve been looking for something that makes me say, Okay, there it is, this is what we need to ensure theater emerges from this pandemic with a real, solid future.

I finally read the statement that makes me give something to support and advocate for. Cerveris words stopped me in my tracks. To me, they are what every theater in the USA, and every person that loves theater, needs to work towards. And it has to be more than government support; we have to build relationships with and pressure on the cash-flush corporations all around us to give substantial monetary support to ensure live theater continues.

More about the USA Work Progress Administration Federal Theatre Project.

Also see highlights and resources from the research for my final paper for my Master’s Degree, regarding the non-artistic elements necessary for success in “Theater as a Tool for Development” initiatives.

How will SARS-CoV-2 & COVID-19 affect volunteering abroad?

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SARS-CoV-2, the infectious disease which causes Coronavirus disease 2019 (COVID-19), will change volunteering abroad – and all international humanitarian response.

This change won’t be just for the next two years – it could be forever. I have been thinking a lot about that lately, and was going to write about it – but this editorial analysis by Ali Al Mokdad at DevEx says everything I’ve been thinking – and more.

Mokdad notes that the ongoing pandemic means that many international non-governmental organizations “will finally pay extra attention to the importance of nationalizing and localizing interventions, and that “community-based interventions and empowering local staff will be among the main themes of the new cultural and operational shift that the pandemic is causing.” It notes that “we are going to see more local staff as program managers, site managers, coordinators, and senior members in leadership positions within INGOs” and that, as INGOs reduce their rate of direct implementation – putting international staff into the field – their staff profiles could shift from that of operational expertise to fundraising, technical support, analysis, advocacy, and strategic leadership positions.

This shift is also going to greatly affect volunteering abroad programs. Mokdad notes the criticisms of voluntourism (as have I) and adds:

The economic situation and safety considerations after COVID-19 will not provide a chance for people interested in unpaid internships to go abroad to support country mission programs. INGOs will not be able to afford the risk of offering such opportunities, and people will not be able to afford working without pay. Unpaid internships and voluntary work will only increase at the local and national level, but voluntourism will slowly disappear.

I will add one more thing: I see a big demand coming for high-responsibility, high-impact remote volunteering – virtual volunteering in support of locally-based NGOs in the developing world. I see it as both a substitution for many short-term volunteering abroad programs for the next two years, and a permanent option even beyond that. And I may be getting funding to explore the idea. Stay tuned.

What do you think?

Here’s all of my many blogs about voluntourism.

And here is something I am soft launching: Ideas for High Impact Virtual Volunteering Activities: This resource is for people seeking ideas for an online project that will mobilize online volunteers in activities that lead to a sustainable, lasting benefit to a community or cause, particularly for a community or audience that is at-risk or under-served. I created it especially for programs looking for ways to engage online volunteers in high-responsibility, high-impact tasks focused on communities in the developing world, because onsite volunteering abroad is not an option – which is the reality in 2020, and probably 2021, because of Coronavirus disease 2019 (COVID-19), an infectious disease caused by severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2). These ideas absolutely can be adapted for remote volunteering within the same country where the online volunteers live as well – “remote” could mean across town rather than around the world.

If you have benefited from this blog or other parts of my web site and would like to support the time that went into researching information, developing material, preparing articles, updating pages, etc. (I receive no funding for this work), here is how you can help. 

New UN Initiative seeks “Information Volunteers”

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Verified is a United Nations initiative to encourage people to check the validity of news, advice and information before sharing it. Verified is looking for “Information Volunteers” to sign up to receive a daily Verified briefing and then to share the fact-based advice and information with their networks.

You’re engaging right now in the biggest project of social collaboration the world has seen. Bigger than the moon landing, than the Olympics, than the building of the tallest skyscraper or longest bridge. Billions of people are working together – the doctor on the other side of the country. The parent homeschooling their child. The scientist working on the vaccine. The nurse working around the clock. You, reading this. Working towards one common goal: to look after each other.

In this crisis, sharing trusted and verified information will help keep everyone safe, while misinformation can put lives in danger. If you want to make sure the content you’re sharing helps the world, sign up to receive Verified content, and always look out for the Verified tick.

We’re doing this for each other – for everyone on the biggest team the world has ever seen.

The initiative is available in a variety of languages:

This is in addition to the UN’s main virtual volunteering initiative, the UN’s Online Volunteering Service.

Yup, I’ve signed up!

Also see:

You have an obligation to be truthful online

Points of Light Conference, June 10-12, is free & online (& I’ll present re: virtual volunteering)

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Points of Light Conference Logo

The Points of Light Conference (formerly the Points of Light Foundation Conference) is a large annual conference celebrating and promoting volunteerism in the USA. Representatives from nonprofits, government programs, business, civic leaders, activists and volunteers themselves gather annually to celebrate, collaborate and share knowledge and resources related to volunteering and volunteers.

Traditionally held as an in-person event, the 2020 Points of Light Conference, June 10-12, will be an online experience this year, with a particular focus on sharing information related to volunteering during the COVID-19 pandemic.

It is FREE to attend, but you must register to access the recorded workshops, Q & A sessions, and discussion boards associated with each workshop – including mine, on June 12, regarding virtual volunteering. After June 12, my virtual volunteering workshop, about 36 minutes long, will be available on my YouTube channel.

The conference web site is: pointsoflightconference.org

Out-of-work professionals pushing back against volunteer engagement

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graphic by Jayne Cravens representing volunteers

It happens regularly: people who are seeking paid work, or who have been laid off from jobs, pushing back against volunteer engagement by previous and potential employers.

I am passionate about volunteer engagement as fundamental to both nonprofit and government programs, as fundamental to giving communities an opportunity to see firsthand what’s happening at these organizations and contributing to a civil society as well, but I am also passionate about volunteers NOT being used just to “save money”, and never to replace paid staff that do not have many alternatives for paid work. It’s why I believe any program should have to say WHY they involve volunteers and say, in writing, how every volunteer engagement will lead to something transformative. It’s why I have joined online protesters and said UN Agencies must defend their unpaid “internships”. It’s why I tell every person who asks me for a webinar or to consult on a project, “here are my consulting rates.” I have very strict guidelines for when I will offer my professional services for free – and even then, sometimes, I enter gray areas where I have to really think about the ethics about what I’m doing.

Once again, there is conflict between people who need paid work and the involvement of volunteers (unpaid labor). This time: many freelancers in the United Kingdom believe furloughed workers who are receiving 80% of their salary and are volunteering their time and professional expertise online (virtual volunteering) with charities via sites like Furlonteer.com are taking away much-needed paid work. This BBC article offers more details about this conflict.

My thoughts: I hope that freelancers will direct their very justified anger at FUNDERS – corporations, foundations, government agencies and individuals – who have whined that nonprofits need to “keep overhead low,” who have often refused outright to pay for anything they consider to be overhead, and who don’t believe nonprofits should ever spend money on expertise – not competitive salaries for employees and not decent salaries for consultants. Nonprofits, charities, NGOs, and other mission-based programs are frequently put into the impossible position by funders of delivering critical services without spending what’s needed for that to happen. Further contributing to the pressure to “get people to do it for free!” are programs like the Points of Light Foundation, the Independent Sector and even the United Nations who loudly, proudly promote the value of volunteering by an hourly rate – the amount of money saved because employees or consultants don’t do those tasks and volunteers are unpaid.

On the Furlonteer.com web site are these words: CHARITIES ARE DESPERATE FOR YOUR HELP. Well, WHY is that? Who created the conditions that have made charities desperate for this help? FUNDERS. I am looking at corporations and foundations in particular.

Also see:

Get to know your volunteers now on a new level

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Most of the articles I’ve read on “tips for working with remote staff during COVID-19 lockdowns” have been way more basic than I need, say what should be obvious (at least to me – like the importance of starting meetings on-time and make sure you use your mute button when you aren’t talking) and really don’t offer much insight into this particular way of working. In short, when I read most of these articles, I say “Meh” and move on.

However, Charity Village in Canada shared 8 Tips for Nonprofit Leaders to Better Support Virtual Teams by Maryann Kerr and it’s outstanding. There are really great suggestions here that every nonprofit and government program needs to read and apply to their interactions with remote staff – I hope more than a few folks are brave enough to send the article to managers, including executive directors, who just aren’t getting what working from home during a pandemic is REALLY like and what their expectations of their staff REALLY should be.

In addition, many of these suggestions are applicable to virtual volunteering. Here are my favorite recommendations from the article that I think you need to be thinking about with your volunteers now as they do more service and interactions online:

Be patient and considerate of the specific challenges of your team. This is both a collective and unique experience for each of us. Some will be home alone and lonely.  Others may be desperate for a moment of peace. Still others may be caring for elderly family members or a combination of all three.

Speak up and don’t skip the hard stuff. This moment in history asks each of us to dig deep and develop our own innate ability to lead. You do not need to hold a position of leadership to act.  Speaking up, on your own behalf, and on behalf of others, is an act of leadership. If you have a concern or question, it is likely shared by others.

Get to know each other on a whole new level. Whether you use Patrick Lencioni’s Personal Histories Exercise or the Clifton Strengths Finder or any number of other team building activities available online and adaptable to a video conference – just do it. Lencioni’s is a favorite because I’ve never seen it fail to improve a team’s understanding of each other. Do team members have hidden talents they’d like to share?  A song, a poem, a musical instrument? A piece of artwork or craft they’d like to show?  You are suddenly in each other’s homes. Use this as an opportunity to see each other as whole human beings not just workers. 

Explore your values as individuals, teams and as an organization. Start with a free Personal Values Assessment  and then facilitate a discussion about what is important to you as individuals and how this is reflected in how you will work together.  Examine how these compare to your stated values as an organization.  How can you ensure you live these values, particularly now?

Again, I want to emphasize those four suggestions are from Maryann Kerr, not me – she gets all the credit!

But I will add that, in a past blog, I myself wrote this in a blog:

Successfully working with people remotely is a very human endeavor that people who are amiable, understanding and thoughtful tend to excel in.

And, indeed, that’s proven to be true yet again as millions of people experience remote work amid chaotic or lonely homes.

Also see these blogs and web pages from me:

Building a team culture among remote workers: yoga, cocktails & games

Team building activities for remote workers

Re-creating offline excitement & a human touch online

Virtual volunteering: it’s oh-so-personal

The dynamics of online culture & community

Leading in a virtual world

And this video about how personal working with online volunteers has been for me.

vvbooklittle

And, of course, for more advice on working with remote volunteers, or using the Internet to support and involve volunteers, check out The Last Virtual Volunteering Guidebook. Tools come and go – but certain community engagement principles never change. you will not find a more detailed guide anywhere for working with online volunteers and using the Internet to support and involve all volunteers – even after home quarantines are over and volunteers start coming back onsite to your workspace. It’s available both as a traditional paperback and as an online book. It’s co-written by myself and Susan Ellis.

If you have benefited from this blog or other parts of my web site and would like to support the time that went into researching information, developing material, preparing articles, updating pages, etc. (I receive no funding for this work), here is how you can help. 

Bill before US Congress: Pandemic Response & Opportunity Through National Service

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A bill in the USA Congress, the Pandemic Response & Opportunity Through National Service Act, would expand AmeriCorps and SeniorCorps to aid in COVID-19 recovery efforts, including growing AmeriCorps to 750,000 positions over a three-year period; boost the AmeriCorps living stipend so that individuals regardless of financial situation can participate; increase the education award to cover up to two years of public university tuition; ramp up Senior Corps teleworking technology, and more. These programs are a part of the Corporation for National and Community Service.

More about the bill, from a group advocating support for such at this link: Support the Pandemic Response and Opportunity Through National Service Act.

Full disclosure: I have signed. I absolutely support this bill.

Also see:

If you have benefited from this blog or other parts of my web site and would like to support the time that went into researching information, developing material, preparing articles, updating pages, etc. (I receive no funding for this work), here is how you can help. 

Recruiting Volunteers To Serve in Difficult, Dangerous or Controversial Roles

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There are people who want to volunteer in difficult or dangerous roles – it’s what they specifically seek out. Over on the Reddit group regarding voluntourism, as I write this blog, there are lots of messages from people, mostly young people, seeking to help on the “front lines” regarding people affected by COVID-19, either because they are ill or because they are isolated and needing help in lockdowns. Many online recruitment sites, like VolunteerMatch, have curated volunteering opportunities posted on their site that related to COVID-19 in some way, due to overwhelming demand from potential volunteers.

Some volunteering is perceived as difficult by potential volunteers and the general public, because of the clients that volunteers will work with or the kind of activities volunteers must undertake. Examples: serving as a Big Brother/Big Sister, mentoring a foster child, assisting adults with developmental disabilities, volunteering in a shelter for women experiencing domestic violence, or staffing a suicide hotline.

Some volunteering is perceived as difficult AND dangerous, such as fire fighting, search and rescue, volunteering with incarcerated people in a jail or prison or volunteering with people who are formerly-incarcerated.

Some volunteering is perceived as controversial, such as providing water stations in the desert for people entering a country illegally and can die from dehydration, or defending a women’s health clinic patients from protesters, or various protest and activism roles.

Difficult, dangerous and/or controversial roles actually appeal to many people who want to volunteer: they feel strongly about the cause, or they want to do something substantial and challenging. But other roles may seem too intimidating to new recruits, like mentoring a young person going through the foster care system, working with young people in the juvenile justice system, working with people with intellectual disabilities, or working with seniors.

How do you recruit for roles that might seem difficult, dangerous, even controversial? How do you recruit for a subject area or role that might provoke an initial reaction of fear among potential volunteers?

This web page, on my site, offers detailed advice.

Also see:

If you have benefited from this blog or other parts of my web site and would like to support the time that went into researching information, developing material, preparing articles, updating pages, etc. (I receive no funding for this work), here is how you can help.