Tag Archives: leader

Tearing down women who dare to lead

The next time you see a glowing article about or an interview with a woman who has started her own initiative or nonprofit in the town or neighborhood where she lives, or who is running for office, or who is leading a fight against some polluter or oppressor in her area, no matter what country it’s happening in, consider what this woman is probably dealing with that isn’t talked about in the article: vicious, constant personal attacks and criticisms.

In a blog I wrote a year ago, called Barriers to women’s leadership we don’t talk about, I wrote about women in other countries who pay a hefty price in their attempts to be ambitious at work and exert any kind of leadership, particularly via gossip but also per constant insults and criticisms from other women. And I noted that those barriers happen right here in the USA to women who try to lead in some way, small or large.

Women are continually, regularly discouraged from thinking of themselves as powerful or ambitious or worthy of leading in any efforts, no matter how large or small. When women try to lead – whether on a project or even just regarding a topic during a discussion- the reaction can be discouraging or even ugly. The reactions come from colleagues, from the community, even from those they try to serve. Even from family members.

Women who try to lead are often subjected to insults and attacks designed specifically to prey on personal fears and insecurities. I’ve certainly it experienced myself. Newly-elected congresswoman Alexandria Ocasio-Cortez is experiencing it to a degree that would make most people wither – any Internet search of her name will illustrate it. 

Right here in the small town in Oregon where I live, a few years ago, a young woman decided to create a participatory project that she hoped would build community cohesion, something the population was struggling with. She planned carefully, encouraged and welcomed participation, shared decision-making and made it completely transparent, and personally reached out and guided participants in the project, all while making sure her vision was always at the forefront – it was about that vision, not about her. The project flourished: more and more people participated and her vision was being realized: more and more people became aware of local government meetings and action (and how to participate in such), new resources from the county public health office, road conditions, and even new restaurant openings. Rumors were quickly squashed. Neighbors were helping each other – neighbors who might never have met otherwise. Involvement in her project grew to a number that was more than 25% of the population, and it included me – I was skeptical at first, but quickly bought into her efforts. A newspaper wrote a story about her efforts. At a debate for candidates running for local office, two candidates talked about her project in their remarks and how it was so important to the community and they wanted to better leverage it.

But some people didn’t like her success. A small minority of participants provided constant public and private criticism of how she moderated and facilitated activities and how she reinforced the goals of the project, and rarely was the criticism constructive. People who violated the project’s policies – policies that are in writing and about which regular reminders are sent – were angry when they were gently reprimanded, even if that reprimand happened well behind the scenes, discreetly. They were furious when their actions, in violation of the written policies, lead them to being blocked from further participation. The founder received personal insults via direct message and text, like the one posted next to this paragraph (it’s one of the milder ones, actually). At least one person created a fake account on Facebook and posted outrageous messages, trying to make people think it was the group founder. At least three rival projects were launched by disgruntled former participants  – all failed after just a few weeks or months. But that tiny, vocal, persistent minority and their constant insults and attacks finally did her in: after four years, she resigned her role as project owner and manager, not because she thought the project needed fresh leadership, not because there were people who had demonstrated that they were ready to take over, but because, emotionally, she just couldn’t take the belittling and abusive comments anymore. It will now be up to the remaining volunteers to keep the project going. And maybe the project will continue. But what I’m worried about is that she’s probably going to continue to be targeted for comments by people in any endeavor she undertakes in this small town because she DARED to lead.

For anyone who offers advice for women who want to be leaders that is focused on smoothing out presentation style and being more gentle or diplomatic, I say, quite frankly: bollocks. Being overly concerned by one’s image with everyone or even the most vocal group of critics, however large or small, diminishes that person’s mental and emotional resources needed for leadership. People who are distracted about how everyone else perceives them – or even a vocal minority – are less clear about their goals and less capable of reaching them. And make no mistake: women are targeted by this kind of criticism far, far more than men.

I hate most of the articles I have ever read on women’s leadership. One I did not hate is Women Rising: The Unseen Barriers by Herminia Ibarra, Robin J. Ely and Deborah M. Kolb. A version of the article was published in the September 2013 issue of Harvard Business Review. And I loved this quote from the article in particular:

Integrating leadership into one’s core identity is particularly challenging for women, who must establish credibility in a culture that is deeply conflicted about whether, when, and how they should exercise authority. 

The reality is that effective leaders must have the confidence, and maybe even arrogance, to take initiative and action despite insults and criticisms. They have to know when a criticism is something to be considered, something to be used for improvement, and when it’s meant solely to be spiteful, to undermine and derail efforts and to personally attack someone and undermine their confidence. Effective leaders must be firmly anchored in their purpose. They need to always keep their cause, mission, project, objective, key message, whatever it is, as the first and foremost priority in all they do, and remember that everything they do needs to be true to that cause or message – a cause or message bigger than themselves. Absolutely, leaders need to listen to and consider comments and criticism about their performance – but they also need to know when to ignore insults. They need to know when they are hearing constructive criticism and when something is being said or done solely to tear someone down. And that can be difficult for even the best leaders.

When men are firmly anchored in their purpose, they are admired as confident. When women do this – well, we all know what is said about women who do this. But maybe instead of telling women to alter their behaviors if they want to be leaders, we need to start calling out the double standards in how we describe and respond to women leaders.

Updated April 15, 2021: A comic strip demonstrates the challenges women face online. It’s developed by Kenya ICT Action Network (KICTANet). In a story of three differently aged, differently shaped and differently employed women, we see what violence can look like online, how the seemingly harmless can actually contribute to it, and what we can all do to prevent it and to create a safer space for women online.

Also see:

Online leadership: what is it?

This week, I’m blogging and launching new web resources based on my experience in October as the Duvall Leader in Residence at the University of Kentucky’s Center for Leadership Development (CFLD), part of UK’s College of Agriculture, Food and Environment.

Yesterday, I blogged about one of my workshops about Democratizing Engagement. Specifically: has the Internet democratized community, even political, engagement?

Yesterday, I launched a new web page about online leadership. There is plenty of information about leading and supporting a team online, and I reviewed some of those suggested practices and resources in my workshop, but I wanted to focus this new web page solely on online leadership, on engaging in activities that influence others online, that create a profile for a person as someone that provides credible, important, even vital information about a particular subject. To me, leaders are looked to for advice, direction, knowledge and opinions on specific subjects, and their online activities, collectively, influence the thinking of others. And they engage online – they don’t just post information. They discuss, they acknowledge reactions and feedback, they even debate.

I’ve made it a web page, rather than a blog, because it’s a resource I intend to regularly update and maintain, part of my portfolio of online resources about working with others online. But your comments about the page, here on this blog, are welcomed!

How to get rid of volunteers

Last week, I signed up to help at a community event, held yesterday.

Just. To. Help. To assist.

Yesterday, when I arrived at the event site – a public school – I found out I was in charge of the entire event. More than 30 kids would be there in an hour, expecting me to lead them through 90 minutes of activities that were completely foreign to me.

I don’t like kids.1 And I noted this at the time I signed up to help. I care about the cause, however, and as I was new to the committee – I just joined last week – I wanted to prove myself as a reliable, helpful committee member. By assisting at an event. By helping someone else in charge.

But there I was, in charge of an event I knew nothing about. About to face more than 30 kids, all under the age of 12.

I wasn’t scared. And that was good, because kids smell fear. No, instead, I was angry. Kids smell anger too, but it tends to make them listen to me. And that played to my advantage during the event – they never crossed that line into chaos that a large group of kids can so easily dissolve into.

Then there were the other adult volunteers, who were also there just to help, just to be nice. And they just kinda stood there, watching me try to pull it together. And as I was bossing those confused volunteers around in a frantic attempt to pull the event together, I wondered: Have each of these people been registered with the school and had a criminal background check? Is it my responsibility to check into that before they participate? Come to think of it, no one at the school checked to see that I was who I said I was, or asked me for my school volunteer I.D. number. How do I know any of these adults are safe to be around these kids?

I pulled the event off, on a very basic level. I drew on my experience as a manager of people, projects and events, on my two years of experience volunteering with the Girl Scouts (I’ve noticed that troop leaders at events get the kids started on an activity immediately and have them keep repeating it until volunteers are ready to move them on to the next activity), my experience having coordinated and directed more live events than is probably healthy for any one person in one lifetime, and by channeling my ever-so-bossy-but-organized Great Aunt Cornelia, who is still a legend in my family for her management abilities.

Also, it turns out none of the adult volunteers were predators nor inclined to ignore kids engaging in dangerous behavior. Lucky kids. Lucky me.

In addition, the volunteer that was supposed to be in charge did have all of the materials and equipment ready to go at the site – that helped tremendously. However, she was astounded, upon arrival just after the kids started the first activity, that the emails she sent in the preceding days weren’t understood by me and others as completely signing off on responsibility for the event (she had, indeed, said in those emails she would be late, and said myself and another volunteer would be the “leads” for the other volunteers until she got there, and some emails came with attachments… But, of course, I thought the school principal would be in charge, since she was cc’d on everything, since I have no experience at all with this kind of event, since I had made it clear I was just signing up to help, and since, to her knowledge, I have no experience doing anything like this. And I don’t like kids).

Was the event a success? In my opinion, no. It wasn’t bad, and the kids had fun and were kept busy, but the reality is: the kids didn’t really learn anything about the subject at hand. They had fun, and they walked away happy, and that’s nice – but they didn’t walk away retaining any knowledge, which was the entire purpose of the event. No minds were changed, no behaviors altered – and that was the mission of the event. A lot could have been done at the event to create that knowledge, to ensure things were remembered, to better ensure some behaviors would change, but I would have needed more than 90 minutes of prep to make that happen.

In addition, this could have been an event where not only did kids get some really essential knowledge, but also, some adults could be inspired to help at future events. And that’s why it was a stark reminder about why I – and others – train in volunteer management issues (as well as why there are so many books on event management). And why so many schools and other organizations struggle to find volunteers.

Let’s face it: a great way to drive away volunteers is to sign them up to help at an event and, when they show up, tell them they are in charge. Or have them confused about what they are supposed to do, and feeling generally unsupported. Or have them bossed around for a couple of hours by a very confused and angry me.

Volunteer management isn’t just mindless bureaucracy, with forms to fill out and procedures to be followed. It’s about ensuring that an organization or program or department mission is met. It’s about ensuring volunteers don’t show up and just do some seemingly random activities. It’s about creating experiences that lead to awareness and inspiration – not just getting some work done. It’s about ensuring safety – not just keeping fingers crossed and hoping everything works out.

And effective volunteer management is what keeps volunteers coming back again and again.

Volunteer management also isn’t just one person’s responsibility; some person at that school trusted a volunteer explicitly with organizing a safe, meaningful event for students from the school. Who was that person? What is he or she going to do about what happened yesterday? Does he or she even know what happened – and what didn’t happen? Did they just walk by and think, yeah, the kids are having fun, no problems here? Are they reading this blog right now?

I know the volunteer that was supposed to be in charge isn’t reading this blog: she also sent me an email last week proudly stating that she doesn’t read blogs and isn’t on Twitter or Facebook. Just like so many people I’ve met here in Oregon, I’m sorry to say…

Here’s a positive: I’ve never been more dedicated to the fundamentals of volunteer management and effective, program-based planning than I am right now.

I still don’t like kids though…

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1. Okay, I don’t hate kids. I sometimes find them quite amusing. I really love watching them learn. And I’m passionate about girls knowing just how many choices and opportunities are out there. But I do not think kids are automatically cute nor innocent nor sweet, and I also don’t like parents and other adults who think of kids as precious snowflakes who have every right to scream in a restaurant – though I cut a lot of slack on airplanes.