Virtual volunteering – it goes by oh-so-many names, and not just in English:
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More?
Virtual volunteering – it goes by oh-so-many names, and not just in English:
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More?
In the course of researching and writing about Internet-mediated volunteering (virtual volunteering, online volunteering, microvolunteering, online mentoring, etc.) in European Union (EU) countries, I created a wiki to serve as a publicly-shared knowledge base for resources used to inform this project, resources that could inform future research projects related to the subject matter, and to invite further submissions of relevant information from any wiki visitor. The ICT4EMPLOY wiki includes:
I’ll update it as long as I’m working on the research.
After four months of research, I now have a table listing more than 50 NGO or charity initiatives in Europe that are known to be involving online volunteers, or organisations outside of Europe that are known to involve online volunteers from the EU – this is a part of a larger EU project I’ve been working on.
This table is not a comprehensive list of every charity, non-governmental organization (NGO) or other initiative in Europe involving online volunteers — many organisations work with online volunteers and don’t know it, because they call their volunteers just volunteers, not necessarily online volunteers, or don’t use phrases like virtual volunteering or microvolunteering – there are a lot of organizations engaged in these activities that don’t use these terms, at least in my observations. Rather, this list is meant to highlight the prevalence of Internet-mediated volunteering in Europe.
U.K. and Spain are VERY well represented in the list. However, my research turned up little information about Internet-mediated volunteering in France or in other French-speaking regions in Europe. A search of keywords related to this subject on Google, including:
turned up just one short web page on the primary volunteering portal of France, France Bénévolat, which linked to Canadian materials regarding virtual volunteering (in French)
So – why do you think that is?
Spain, meanwhile, exceeds the U.K. and Ireland in terms of virtual volunteering (voluntarios en línea / voluntarios digitales / voluntarios en red). Why do you think THAT is?
I’m sure there’s so many, many more than what I’ve listed on the table – but, unfortunately, I don’t speak Estonian, Polish, Hungarian…
An update on a project I started working on back in April:
I’m researching “the state of the art of knowledge on internet-mediated volunteering in Europe.” The report will include information on how internet-mediated volunteering – virtual volunteering, online volunteering, microvolunteering, crowdsourcing, etc. – may contribute, or could contribute, to the employability of young people (skills development, career exploration, job advancement, etc.) and better social inclusion.
I’ve been maintaining a wiki about resources I’ve been finding.
I haven’t updated the wiki in a while – I’ve been spending the past few weeks focused on getting the final report done (deadline is July 15 – wish me luck).
But I have just updated two resources on the wiki I wanted to share and welcome any updates for:
Organisations that involve online volunteers in the EU.
The final paper may be published in a journal by the University of Hertfordshire (U.K.) later this year. I’ll post here on my blog, and via my various online networks, if/when it is.
Time Magazine published a gross misstatement by Joe Klein recently:
“funny how you don’t see organized groups of secular humanists giving out hot meals.”
Hemant Mehta did a brilliant job of detailing just SOME of the organized groups of secular humanists that have helped after disasters. But Time refuses to apologize and continues the misstatements about these not-so-faith-based volunteers.
We hear so much about faith-based volunteers, and that’s fine, but let’s remember that there are not only also lots of secular humanists and atheists that volunteer, there are ORGANIZED groups that cater especially to those people, despite what Time Magazine and Joe Klein say. Volunteering is not just a Christian thing, not just a faith-based thing, not even just an American thing – it’s a very HUMAN thing.
If your organization is based in the EU and works with volunteers, and any of these volunteers do any of their service online for your organization via their own computer, smart phone, tablet or other networked advice, I hope you will pass on the following survey information to them and encourage them to complete this survey.
If you are a citizen of any EU country and living in the EU, or you are an EU citizen but living outside of Europe, and you have engaged in any form of online volunteering / virtual volunteering / microvolunteering (not receiving any payment for this online work), I hope you will fill out this survey.
If you fill out this survey, your identity will NOT be made public, and will NOT be known by the researchers, if you do not provide your name and email address at the end of this survey (you are NOT required to provide this information!).
This survey takes 15 minutes or less to complete.
https://www.surveymonkey.com/s/R2PJHQK
This survey is for is a part of research by the ICT4EMPL Future Work project. You can read more about the project at this wiki.
Here we go again.
I blog about the exploitation of unpaid interns a lot – most recently just a few days ago when a US Federal judge has ruled that against the company that made the movie “The Black Swan” for not paying interns.
Now the spotlight is on various EU offices and their involvement of interns:
The European Commission offers some 1,400 sought-after five-month traineeships a year with a 1,074 euros monthly salary that is top tier… Yet the pay is well below the Belgian minimum wage requirement of 1,500 euros per month. Many other advertised positions offer monthly stipends of a few hundred euros and sometimes nothing at all.
Traineeships are supposed to provide training, but the line between that and actual employment is often blurred.
EU agencies, you have two choices:
Either way, these internships, paid or unpaid, should be structured so that they provide real, meaningful learning experiences – that’s what makes them internships, regardless of pay.
And you best do it soon, because otherwise, EU interns may use the dollar/Euro value of volunteer hours that UN Volunteers, IFRC, ILO & others are promoting to sue you for back pay.
My previous blogs on this subject:
Note that the links within these blogs may not work, as I moved all of my blogs from Posterous to WordPress a few months ago, and it broke all of the internal links. Also, some web pages on other organization’s sites have moved since I linked to such, and I either don’t know or haven’t been able to find a new location for the material.
Guidestar CEO, Jacob Harold, published a letter condemning the use of administrative expenses as a measure of nonprofit performance. You can read the entire message at www.overheadmyth.com.
The letter was co-signed by Art Taylor, president and CEO of BBB Wise Giving Alliance, and Ken Berger, president and CEO of Charity Navigator—making it the first time the three leading nonprofit information providers joined together to share the same message: the percentage of a charity’s expenses that go to administrative costs, the “overhead” ratio, is not appropriate to consider when determining if the nonprofit is effective or efficient.
You can get involved!
For nonprofits: visit www.overheadmyth.com to print the letter, and include it in your postal mailing to supporters. Include a summary and link on your web site, your blog, on your Facebook page, on Twitter, and in any email newsletters.
Publicly commit to ending the focus on overhead by signing the pledge at www.overheadmyth.com.
Spread the word about the Overhead Myth campaign to your own networks online. Guidestar has created a communications and social media tool kit with turn-key content that you’re welcome to use: www.overheadmyth.com/press. But don’t just send out canned messages – say why you are particularly interested in this campaign.
Get your supporters, including volunteers, involved. Encourage them to share info about the campaign via their social media networks, and to blog about it, as well.
Nonprofits: Share your data and information with Guidestar. “We need nonprofit leaders to provide more public information about their missions, programs, and results so we can move past the overhead ratio once and for all. Our GuideStar Exchange program allows nonprofits to share data with stakeholders for free!”
And here’s the freaky part: I whined about the misplaced focus on overhead costs at nonprofits just a few hours ago on TechSoup.
This is an issue that’s very near and dear to me.
Also see: Survival Strategies for Nonprofits , a guide for nonprofits facing critical budget shortfalls.
A US Federal judge has ruled that against the company that made the movie “The Black Swan” for not paying interns.
In the ruling, U.S. District Judge William H. Pauley III said the film’s producers should have paid the two interns because they did the same work as regular employees, provided value to the company and performed low-level tasks that didn’t require any specialized training. In ruling for the interns, the judge followed a six-part test outlined by the Labor Department for determining whether an internship can be unpaid. Under the test, the internship must be similar to an educational environment, run primarily for the benefit of the intern as opposed to the employer, and the intern’s work should not replace that of regular employees.
“Undoubtedly Mr. Glatt and Mr. Footman received some benefits from their internships, such as resume listings, job references and an understanding of how a production office works,” Pauley wrote. “But those benefits were incidental to working in the office like any other employees and were not the result of internships intentionally structured to benefit them.”
I tried to warn you! I did! I tried to warn you in my blog When to NOT pay interns and my other blog Are Interns Exploited?.
Note that this was NOT a matter of the organization being volunteered for being a for-profit. That this was a company, a business, rather than a nonprofit, NGO or charity, was NOT the problem for the judge. The problem was the nature of the work these unpaid interns (these VOLUNTEERS) were doing and the reason these tasks were done by volunteers (to save the organization money!).
Nonprofits, NGOs, charities: WAKE UP. This kind of lawsuit could happen to you. Especially if you keep harping on the dollar/Euro value of volunteer hours, the way UN Volunteers, IFRC, ILO & others are encouraging you to do.
Here’s a better idea: create a mission (and a mission statement) for your volunteer involvement and live it! State explicitly why your organization reserves certain assignments for volunteers, to guide employees and volunteers in how they think about volunteers, to guide current volunteers in thinking about their role and value at the organization, and to show potential volunteers the kind of culture they can expect at your organization regarding volunteers. It will also help to prevent exploitation – or perceptions of such – regarding your involvement of volunteers. Let it be an answer to this question: “Why do volunteers do these tasks rather than paid people” but without the answer, “Because we can’t afford to pay people to do this work.”
My previous blogs on this subject:
Note that the links within these blogs may not work, as I moved all of my blogs from Posterous to WordPress a few months ago, and it broke all of the internal links. Also, some web pages on other organization’s sites have moved since I linked to such, and I either don’t know or haven’t been able to find a new location for the material.
A followup to my last blog, where I whined that so many organizations charged with measuring volunteering in a region or country refuse to ask any questions related to virtual volunteering.
As I’ve said many times: when I do workshops on virtual volunteering, and describe all the different aspects of what online volunteering looks like, including microvolunteering, someone always raises a hand or comes up to me afterwards to say, “My organization has online volunteers and I didn’t even know it!” or “I’m an online volunteer and I didn’t know it!”
If you ask organizations, “Do you have virtual volunteering / microvolunteering at your organization?” most will say “No.” But if you ask the question differently, the answer is often “Yes!”
How would YOU ask the question of organizations to find out if they were engaging volunteers online?
Here’s one idea:
In the last 12 months, did any volunteers helping your organization work in whole or in-part offsite on behalf of your organization, and use their own computers, smart phones, notebooks (Internet-enabled devices) from their home, work or elsewhere offsite, to provide updates on their volunteering, or the results of their volunteering?
What is your idea for ONE question? Please post it in the comments.
Challenges to getting answers:
This is not easy. I’ve been researching virtual volunteering since 1996 and, geesh, it’s still not easy! When does it get easier?!