Remote Monitoring in the Age of COVID-19

Humanitarian Advisory Group (HAG) and GLOW collaborated on Remote Monitoring in the Age of COVID-19 as part of HAG’s Humanitarian Horizons research program. HAG and GLOW have partnered on third-party monitoring and evaluation (M&E) assignments for a variety of aid and humanitarian donors, including the Department for International Development (DFID, UK) and DFAT, international NGOs (including Concern World and International Rescue Committee) and research institutes (including the Overseas Development Institute).

This guidance note can be used to:

  • plan remote monitoring approaches
  • raise awareness of remote monitoring best practices
  • advocate with donors for supporting remote monitoring requirements

From the intro to the guide, Remote Monitoring in the Age of COVID-19:

Strong monitoring systems are important for effective program delivery in humanitarian contexts. During a global pandemic, there is a vital need for real-time data and evidence to inform responses to rapidly changing environments. However, collecting and using monitoring data to inform programming is often challenging. During COVID-19, this challenge is compounded by access, safety and travel restrictions.

In addition to implementing remote management and programming, humanitarian actors are initiating or scaling up remote monitoring. Agencies are re-evaluating their existing monitoring design and data collection processes, and recognising that new methods will require changes in staffing, working with partners and resourcing…

This note is intended to guide international and national operational actors on how to adapt and think about remote monitoring in the context of COVID-19. It provides a snapshot of key takeaways from previous research, and draws together emerging learning and guidance.

Update Oct 4, 2020:

War Child Canada has produced a guidance note on remote monitoring and management of gender-based violence programming during the global pandemic. The note goes into detail on integrating community based monitoring approaches and good practice in establishing community focal points, as well as recommending which of these methods should be adopted as a long-term permanent approach rather than a temporary fix.

A helpful guidance note by USAID on remote monitoring approaches outlines a series of factors to consider before implementing remote monitoring. It also highlights which technological solutions to remote monitoring to use in different contexts.

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