Tag Archives: humanitarians

Donors offering feedback on humanitarian projects & proposals

image of a panel discussion

Years ago, I was a part of an online community for humanitarian aid and development workers. It wasn’t a group for the sharing of best practices or professional development. It was a group for venting and kvetching.

The group didn’t last long in that form – as the group became more and more popular and new members came in, venting started to be frowned on, because of the expectation of such workers to always be positive took over – as it always does in the offline world. The snarky commenters were shamed into silence and the group became yet another boring, rarely-controversial discussion group for best practices and where to find jobs and funding.

One of my favorite times on the group were when conversations would break out about eyebrow-raising comments that came from funders. I loved the comments so much, I saved many of them. I just found them as I was cleaning out a hard drive and decided to share my favorites. No actual humanitarian groups or donors are named here.

These are reported to be actual comments humanitarian workers have gotten from foreign funders:

For the household disinfection kit you are proposing, could you please explain the purpose of the mop? I mean, I know people use it to clean their house, but could you write a justification to that effect?

Email conversation:
Funder: “Hey, can you include some photos of children. They usually look good for fundraising”.
Agency: “No. I cannot.”
Funder: “Why not?”
Agency “Because the project is NOT about children”.

Funder: “When refurbishing the health facility, ensure that a maximum of 2 coats of paint is used”.

After sending a very long and detailed report (according to the donor’s format and per their request), including photos showing the progress of each activity, I got this email response: “Hi. Can you give me some quick updates on the project?”

Funder, regarding the alphabetization component of a rural development program: “Why would women living in the desert need to learn how to read and write anyway?”

Funder: “We don’t understand why you want to do contingency activities due to increased fighting. Could you just solve the conflict?”

Funder: “Why do they need a gravity-fed spring water system? Don’t they have normal tap water?”

Funder said they would rather spend $200 US per day renting cars for a five-year project rather than actually buying cars, which would be far cheaper, “because we don’t support the purchase of assets.”

Funder, at our first meeting: “I thought you would be a man.”

I submitted a very long, detailed research report for a donor. Got it returned with feedback. Throughout the 120-page report there is a comment from the funder, stating “you should mention xyz government and UN report here.” The comments were given at least 20-30 times, and the comments got angrier and angrier throughout the report because we’d missed such an important document.
Me in follow-up call with the donor: “I have searched all of the documents you sent that you wanted us to include and the Internet, I can’t find xyz report.”
Donor: “It hasn’t been released yet.”
Me: “errrrmmmm… Could you send me a copy? That way I would be able to mention its contents” (and actually know it exists which obviously I didn’t before).
Donor: “I don’t have a copy.”
Me: “errmmmmm… have you even read it?”
Donor: “No, I just heard about it.”

Funder: “So are you actually a spy for the British Government?”
Worker: (nervous, confused) “No, I am sure my Government considers me far too troublesome to employ” (i.e. sweary with an inability to toe the line), “Why?”
Funder: “How else would a woman end up working in Mine Action here?”

Donor: “We are paid for a children’s rights project. We cant support you in a nutritional crisis.”

Had a potential donor call me at 3 AM local time, when I was helping with first response after a disaster, to say that they had decided that they wanted their aid to go to providing shelter to orphans and could my organization do that? At 3 AM, I had to explain that nobody knew which children were orphans as yet because they were still determining who had died, and that the first option would be to reunite children with extended family members rather than create a separate facility. They were noticeably displeased during this call. I clearly did not understand their humanitarian impulse to help ORPHANS. They didn’t give us the money.

Funder: “These photos don’t show a reality that would reflect the need for the kind of assistance you’re asking for. Do you have photos that more obviously show the effects of food insecurity and mass migration?”
Many words for: put in images of starving children
🙄. For the record; the photos we provided were of adult women who had consented to having their photos taken.

As for myself, I had to help a colleague explain to the representative of a very large, well-known tech agency that Africa is not a country and that not everyone spoke English there.

Also see:

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Honoring volunteers engaged in economic & social development

graphic by Jayne Cravens representing volunteersThere are volunteers all over the world, right now, who are working to help impoverished people start small businesses and generate the income they desperately need to care for themselves and their families. They are training people in sustainable farming methods and ecological land management. They are helping build the computer literacy of a variety of people. They are training women in public speaking and in how to lead. They are training rural people in how to set up and operate groups that will identify their own most pressing community needs and communicate those needs to government and potential donors. They are helping refugees and immigrants learn local languages and participate in local civic life. They are helping to educate communities about HIV/AIDS and to not be afraid of those among them who are HIV positive. They are working to stop female genital mutilation. They are using theater as a tool to educate about something, to build awareness, even to change behavior.

Some of these volunteers live in their own homes and engage in these activities in the same communities they are from, or in nearby communities. Some travel thousands of miles away and live in a compound or a guest house or with a local family. Some face hostilities, dangerous situations, even violence, as they try to this service. Some are killed in the line of duty. Many endure sexual harassment and assault. Many suffer from Post-Traumatic Stress Disorder (PTSD), but will not seek help because they know that, if they do, they could be jeopardizing their chances of continuing volunteer service, or they do not have access to PTSD treatment.

These volunteers don’t get statues or parades or school assemblies that honor their service. Songs aren’t written and sung in their honor. People don’t post to social media to thank them for their service. And I don’t know of any such volunteers asking for such, though they would most certainly like local and national press to pay more attention to the communities they are trying to help and causes they are trying to address.

These are volunteers who are engaged in economic and social development, and December 5th is the day to honor them: International Volunteer Day for Economic and Social Development, as declared by the United Nations General Assembly per its resolution 40/212 in 1985.

This is not a day to honor only international volunteers; the international in the title describes the day, not the volunteer. It’s a day to honor, specifically, those volunteers who contribute to economic and social developmentSuch volunteers deserve their own day. This includes local volunteers, not just international volunteers.

I say this every year in conversations and on social media and repeatedly on my blog: I think it’s a shame to try to turn December 5 into just another day to celebrate any volunteer, another day to give volunteers a meme with a happy kitten that says “thanks!” There are PLENTY of days and weeks to honor all volunteers and encourage more volunteering and to hug a volunteer.

Let’s keep December 5 specifically for volunteers who contribute to economic and social development, per its original intention; let’s give these unique volunteers their due, as per the original purpose of this day’s designation. Let’s honor their sacrifices, the stress they deal with, the service they give and the work they are trying to do.

Thank you to the many volunteers who help with the range of economic and social development needs in the world! Today is all about YOU and the incredible service you undertake.

Here are all the times I’ve tried to remind people of what IVD used to be about and should be again:

Also see:

How Will Trump Presidency Affect Humanitarian Aid & Development?

Note: since this blog’s publication in November, I’ve been adding how Trump’s presidency actually is affecting humanitarian aid & development:

How will the Trump Presidency affect humanitarian aid and development policy and practice?

And how will it affect humanitarian aid and development workers from the USA?

Effects on the work

2015-07-21-SDGsAid and development efforts in the last 10 years have made amazing strides in terms of addressing issues that make many people, even a majority of people, very uncomfortable, even angry. It’s oh-so-popular to put in a well for drinking water or to build a school for young children or to provide maternal health care, but it’s rarely as popular in those same communities to encourage women to demand their sexual partners to use a condom to prevent HIV/AIDS, or to suggest a plan for providing housing and other help for refugees from other countries. Women’s equal rights to education, life choices, roles in society and employment are now unquestioned in the policies of most international development agencies, including the United Nations, something I wasn’t expecting when I started working internationally. Honestly, I fully expected some kind of “out” in UN policy documents to allow local people to refuse rights for women, if the refusal was based on religious or cultural grounds. But the UN has stood firm, at least officially. Yes, the UN and other aid agencies absolutely look for accommodation within local cultural and religious practices, they absolutely encourage recognition of local values, and that may mean your meeting with a local village is segregated, with all the men in one place, and all the women in another. It requires very delicate maneuvering at times, but the core policy and priority regarding women’s rights, and other rights, does not change.

Reaching women in socially-conservative areas, like Afghanistan, can be an incredible challenge, as you navigate a culture that does not want women in public and is easily angered if they perceive an attack on their religion. And just because local senior staff are singing the praises of gender mainstreaming doesn’t mean the staff they supervise has bought in. But, as an aid worker, you have to find a way. It is your mandate. You find a workaround. Because you know that full civil rights for all people is the only way a country can prosper and become resilient to corruption, crime, and armed civil unrest, and when civil rights for any residents are curbed, officially or by widespread cultural practice, the entire country suffers, and your aid and humanitarian efforts will ultimately fail.

Something that shocks a lot of people is that the UN has a human rights mandate that includes rights for people that are lesbian, gay, bisexual, transgender and queer (LGBTQ). The United Nations Free & Equal initiative is on Twitter (@free_equal) and on Facebook. It is an initiative of the Office of the High Commissioner for United Nations Human Rights. There is this video from the UN Secretary General in support of the Free & Equal initiative. I was stunned, and thrilled, to find this out a while back. It’s a daring position, given the majority attitudes about LGBTQ people throughout the world, including right here in the USA. In promoting equality and human rights, it’s a great comfort to know that a major international development agency has your back, policy wise.

The United States Agency for International Development (USAID), a government agency, also has the  LGBT Global Development Partnership. It was put into the planning and formation stages by Secretary of State Hillary Clinton and then launched in April 2013 under the tenure of Secretary of State John Kerry. The initiative works to strengthen the capacity of local LGBTQ leaders and civil society organizations in developing countries and to enable the economic empowerment of LGBTQ people in those countries through enhanced entrepreneurship and small and medium-sized enterprise development.

The UN and USAID initiatives in support of LGBTQ people are in response to the violence, economic hardship, stigma and political marginalization that are a daily fact of life for millions of LGBTQ people throughout the world. These people experience a lack of employment opportunities, discrimination in access to health care, housing and education and violations of their civil rights regularly because of their sexual preference. 83 countries and territories currently criminalize LGBTQ behavior or identification, and at least eight have laws allowing the imposition of the death penalty for same-sex relations. These USAID and UN initiatives are desperately needed, as are women’s empowerment initiatives. As are initiatives to help refugees. As are initiatives to help religious minorities. As are initiatives to help people with disabilities. And on and on.

But now, the USA elections of 2016 show that the majority of people in the USA support politicians dedicated to eliminating the civil rights gained by LDBTQ people in the USA over the last five years. Donald Trump is on the record as planning to create a militarized deportation force to remove 11 million undocumented immigrants from the USA, to ban the entry of Muslims into the USA and aggressively surveil any Muslim already here, to punish women for accessing abortion once he makes it illegal with the help of his Supreme Court appointees and Congress, and to change our nation’s libel laws and to restrict freedom of expression and freedom of the press. He talks about fully militarizing and otherwise empowering police to enforce “law and order” regarding Black and Latino Americans and other racial minorities in their own communities. He has said climate change is a “hoax” and that he will eliminate all government programs that address such. He promotes myths about vaccine safety. International programs that run contrary to these soon-to-be official policy positions in the USA, that run contrary to the values of many millions of Americans who support this administration, are now in severe danger of being eliminated as well.

Even if all of these initiatives are, miraculously, not cut by the Trump administration, they will be much, much harder to deliver in years to come by aid and development workers. Why? Because any local person can look an American aid worker right in the eye and say, “Why are you promoting something – freedom of the press, rights for immigrants, rights for gay people, reducing car emissions, reducing green house gases, increasing wind and solar energy, vaccines for children – that most people in your own country do not support?” Any person can say, “Your own President mocks powerful public women, and brags of sexually assaulting them. Why is it wrong that men in my country are doing the same as him?” People in developing countries intensely watch what happens in the USA, and they are always on the lookout for hypocrisy, for the USA demanding something of another country that it does not do itself. That a majority of American voters support a political party and government lead by a man who promotes nativism, authoritarianism, misogyny and racism will fuel these movements in other countries, resulting in pushback against humanitarian aid and development workers’ efforts for the rights of women, the rights of ethnic and religious minorities, the rights of LGBTQ people, the rights of immigrants and refugees, and on and on.

US development policy can—and has—lifted millions out of poverty and social exclusion, and played a role in transforming countries for the better and creating peace and prosperity where it would not be otherwise. Travel the world, talk to people, you hear the stories over and over, in Africa, in Eastern Europe, and even in Afghanistan, by people that have experienced this transformation first hand. Yes, there is still vast amounts of work to do, and many gains are fragile, but that lives have improved and business has flourished because of USAID and similar efforts simply cannot be denied. These programs not only benefit local people in their everyday lives; they also create social and economic stability that, in turn, creates a market for USA-made products and reduces the need for American military action. A lot of support for USAID and other development agencies comes from a motivation for growing the USA’s markets overseas rather than any feeling of compassion – and I’m okay with that, because such investment still helps local people, which is MY motivation. Weak or failed states are havens for armed criminal groups, some motivated by religion but most motivated by greed, and these groups not only keep their home country in chaos, they also destabilize neighboring countries. Human freedoms in such countries are at risk – and so are their economies, and all the economies attached to such. And that includes the USA. Natural disasters, including pandemics, also destabilize countries – which, in turn, threatens surrounding countries – and ultimately threatens the USA.

Nancy Birdsall and Ben Leo wrote in White House and the World:

Gender discrimination, corruption, lack of opportunity, and repressive governments in many parts of the developing world are an affront to universal values. America is often the only actor capable of marshaling the resources, political capital, and technical know-how required to address these tough issues.

In addition to security threats, the US economy and the American workforce are more reliant than ever on developing-country markets. US exports to developing countries have grown by more than 400 percent over the last 20 years. Today, they total more than $600 billion annually and are greater than US exports to China, Europe, and Japan combined. Brazil, Colombia, India, Korea, Malaysia, Turkey, and other countries are leading markets for US exports. Three decades ago, these were relatively poor countries that offered limited US export potential. Populous countries like Bangladesh, Ethiopia, and Nigeria have the potential to be the next wave of emerging markets. It makes strategic sense to further advance America’s global prosperity agenda, thereby helping to grow middle-class societies that drive democratic change, promote peace with their neighbors, and reliably purchase US products and services.

Even if what happened far away didn’t affect the USA, I would still want to help – that’s who I am – but the reality is that even neo-liberals have acknowledged this reality, hence why even Republican Presidents in the USA in the last three decades, until now, have supported the idea of a global economy and foreign aid.

(for USA-based readers, particularly Trump supporters – the term neo-liberal doesn’t mean left wing. In the rest of the word, the word liberal means someone who believes unfettered free market capitalism is the best economic and social policy for the world – in the USA, we call those people libertarians or Republicans).

Effects on aid workers

Trump has said he will reauthorize waterboarding and other forms of torture. This, coupled with his stated attitudes about Muslims, immigrants and refugees from Syria, has the potential to put workers in aid and development from the USA, working abroad, in further danger than they already face. It is yet another thing people from the USA working in humanitarian aid and development must consider, must be mindful of as they are offered posts abroad, and must think about as they navigate another country’s landscape.

Distancing yourself from these policies and statements on social media, including Facebook, might adversely affect your employability with USAID and international agencies that receive funding from the US government during the Trump President and Republic control of the federal government, however, such posts could also help you in your work with people from other countries, people angered and further disempowered by Trump’s foreign policy. That doesn’t mean you post anti-Trump memes on Instagram or are ever have to say publicly who you voted for. It could mean posting sometimes on social media of your support of and concern for Muslim Americans, Syrian refugees, people in Yemen, Afghanistan, Iraq, Iran, the Occupied Palestinian territories, human rights for immigrants, etc., and your condemnation of waterboarding, torture and any violations of human rights.

It was already difficult for female aid workers to complain about sexual harassment on the job; when I complained about such 10 years ago, while doing field work, I was told by a UN HR manager, “Well, you just have to ignore it and not let it bother you. If you can’t, you can always quit.” That’s the usual response, I quickly learned when talking to colleagues. But now, women aid workers from the USA are going to be at even greater risk of sexual harassment and assault because of the Trump presidency. The incoming President has, by his statements and behavior, made it acceptable for anyone, including politicians and other government representatives, to rate women by their looks and to insult women reporters, politicians, artists and celebrities with most vile statements about their character, appearance – even their sexuality. His bragging about sexual assault also normalizes such behavior in the minds of many men, in the USA and abroad. Megyn Kelly, a reporter for the politically right-wing Fox News channel, noted to Trump during a Presidential debate she moderated: “You’ve called women you don’t like ‘fat pigs,’ ‘dogs,’ ‘slobs’ and ‘disgusting animals.’ Your Twitter account has several disparaging comments about women’s looks. You once told a contestant on ‘Celebrity Apprentice’ it would be a pretty picture to see her on her knees.” Imagine a female aid worker having such comments directed at her by men she is working with, and when she says these comments are inappropriate, is told, “But it’s what your own President says!” It will be hard to demand such comments stop when the head of the most power country on Earth is saying the same.

For male aid workers in particular, repeated statements on social media and as a part of your aid and development work in support of women’s equal rights and respect for women, as well as condemnations of sexual harassment and assault, can help counter the dangerous narrative being established about acceptable treatment of women. More than ever, your female colleagues need you to speak up when you hear people you are working with joking about sexual assault or women’s behavior.

Final thoughts for now

It’s all quite dire, I know. But it’s based on what Trump and GOP members of the House and Senate have said and promised, and therefore, it must be considered as really happening. Organizations and governments abroad that have counted on support from UN and USAID need to think about what they will do if that support vanishes, both the financial support and the rhetorical support. Aid workers from the USA, more than ever before, need to be conscious of how they are perceived abroad, and remember that the safety climate in a place can change dramatically per a rumor or a sound byte on the news. And aid agencies need to revise all of their safety measures for their staff, particularly women, and to think about how they will reinforce their anti-sexual-harassment policies in the face of this new climate.

Also see:

US aid for women’s sexual health worldwide under threat, from The Guardian

Taking a stand when you are supposed to be neutral/not controversial

Update Dec 1

The UN in the Era of Trump from Centre for Policy Research, United Nations University

The $64,000 Question: Can the UN Survive the Trump Era?, from PassBlue.

Battles to end poverty, inequality will falter in Trump era, experts predict, from Reuters

Also, I’ve gotten two comments from people taking issue with my comment “the USA elections of 2016 show that the majority of people in the USA support politicians dedicated to eliminating the civil rights gained by LDBTQ people in the USA over the last five years.” It is true that Secretary Clinton garnered more votes on election day – and that her lead in the results continues to grow: As of Dec. 1, Clinton has garnered 65,152,112 votes, compared to Trump’s 62,625,928. That’s a margin of 2.53 million votes. The Democratic Party nominee’s margin in the popular vote is also rapidly approaching 2 percentage points. But I’m not sure the vote really does represent what a majority of Americans think. Perhaps I’ve got more access outside the bubble than a lot of folks, but being from a rural part of the USA, I see and hear a jaw-dropping amount of glee over the soon-to-come rollback regarding civil rights gains in the USA. There’s no question in my mind that this is, indeed, what a majority of people in the USA want – and that’s something we need to accept in order to address and change it.

Update:
Donald Trump might be more popular than you think, from Politico, Feb. 2, 2017

Update January 13, 2017

From an article today in The New York Times: “a series of questions from the Trump transition team to the State Department indicate an overall skepticism about the value of foreign aid, and even about American security interests, on the world’s second-largest continent… the tone of the questions suggest an American retreat from development and humanitarian goals, while at the same time trying to push forward business opportunities across the continent.” The article says, “The questions seem to reflect the inaccurate view shared by many Americans about how much the United States spends on foreign aid and global health programs.” In the article, Monde Muyangwa, director of the Africa program at the Woodrow Wilson Institute, noted that “the framing of some of their questions suggests a narrower definition of U.S. interests in Africa, and a more transactional and short-term approach to policy and engagement with African countries.” Ms. Muyangwa said the queries could signal “a dramatic turn in how the United States will engage with the continent.” The article notes that Former President George W. Bush quadrupled foreign assistance levels to African countries during his term, and President Obama largely maintained that, even as his administration was making cuts elsewhere.

Update Jan. 26,  2017

More from undispatch.com Trump dramatically expanded the scope of the Global Gag Rule to include all global health assistance provided by the US government. Rather than applying the Global Gag Rule exclusively to US assistance for family planning in the developing world, which amounts to about $575 million per year, the Trump memo applies it to “global health assistance furnished by all department or agencies.” In other words, NGOs that distribute bed nets for malaria, provide childhood vaccines, support early childhood nutrition and brain development, run HIV programs, fight ebola or Zika, and much more, must now certify their compliance with the Global Gag Rule or risk losing US funds.

Update February 8, 2017: Charities Say That Trump’s Refugee Ban Will Be “Incredibly Problematic” For Their Work Abroad. Charities operating in countries on the US president’s banned list, or employing staff with dual nationality from these nations, also warned the ban would jeopardise their work. A nonprofit has said plans to have Syrians speak to the US Congress have had to be shelved.

Update February 27, 2017: With aid under attack, we need stories of development progress more than ever – from the Overseas Development Institute (ODI), the UK’s leading independent think tank on international development and humanitarian issues.

Peace Corps Volunteer Protection Act of 2011 (for Kate Puzey)

The USA Senate unanimously passed the Kate Puzey Peace Corps Volunteer Protection Act of 2011. The legislation, which is named for a Georgia Peace Corps volunteer who was murdered in 2009 while serving in Africa, would provide better security and protection measures for Peace Corps volunteers. The legislation is named in honor of Kate Puzey, a 24-year-old Peace Corps volunteer from Cumming, Ga., who was murdered in 2009 in the West African village of Badjoude, Benin, soon after she had reported a colleague for allegedly molesting some of the young girls they taught.

The legislation provides whistleblower protection for Peace Corps volunteers, a safeguard that is currently in place for federal employees but not for Peace Corps volunteers. This type of protection would have given Kate more protection when she reported her allegations.

In addition, it requires the Peace Corps to develop sexual assault risk-reduction and response training and protocol in consultation with experts that complies with best practices in the sexual assault field. The training also is to be tailored to the specific countries in which volunteers serve.

For background, see Peace Corps must better address assaults and murders of members.

Also see this story from ABC news about the passage of this very important legislation.

Peace Corps must better address assaults and murders of members

With the passing of Sargent Shriver, and the anniversary of the John F. Kennedy presidency, a lot of organizations and media have been celebrating the Peace Corps. And that’s terrific, because I think the Peace Corps is an incredible agency, one that’s done amazing work and that I hope will be around for many, many more years.

But now is a time when the Peace Corps also needs to take a hard look at itself with regard to how it deals with the safety of its members in the field, particularly its female members, and particularly with regard to sexual assault, including rape.

Bad things happen to aid workers, even in the Peace Corps. I saw some disturbing things when I worked abroad, and dealt with some very disturbing things first hand. Aid workers — especially women — are in very vulnerable situations when they are abroad, no matter their ages, no matter how they dress, etc. — and sadly, there are many people who will take advantage of that vulnerability.

I’m a fan of the Peace Corps, though I’ve never served in such. I’ve met up with many Peace Corps members in the course of my work and travels abroad, and they have been consistently wonderful people. I love trading stories with them. I love reading their blogs. I love the projects they undertake. I’m a believer.

But that doesn’t mean that I’m not extremely bothered by mistakes by the Peace Corps with regard to the sexual assault and murder of some of their members, particularly over the last 10 years. And these gross mistakes need to be talked about in the open, in a very public way.

In the last decade, there have been 1000 sexual sexual assaults and rapes of PeaceCorps volunteers, and the vast majority of the victims have been women. This month, the USA television network 20/20 has put together a piece about women Peace Corps members who were sexually-assaulted while serving abroad, and how these women’s needs both before and after these crimes were not addressed by the Peace Corps. You can view the interviews with some of these former Peace Corps members here.

20/20 also did a profile of a slain Peace Corps volunteer, Kate Puzey, who was murdered after the Peace Corps leaked her name to a suspect she had accused of sexually abusing children. You can view part of the story here.

There is more at the 20/20 web site, but the specific videos related to the Peace Corps are hard to find there, so expect to look around quite a bit.

My heart breaks for these women who were ready to give up two years of their life working abroad, living in conditions that most Americans could not tolerate, far from their friends, families and homes, all to make a small corner of the world a bit better and to help people understand that, at our best, Americans can be good, caring, supportive people. And my heart breaks because I’m watching an important institution stumble — even fail — in a very public way.

When you have messed up as an institution, it’s not time to circle the wagons and chant “no comment” over and over again. It’s not time to roll out meaningless statistics like “98% of our members say they felt safe while serving” or to say that “the investigations are ongoing.” It’s time to do everything possible to sit down face-to-face with *every* aggrieved person and say, “Please tell me what happened,” followed by, “What did our organization do/not do for you.” You don’t have to admit guilt at that time, but you DO have to listen, to take notes, and to show that you care. And it’s time to say, in a very public way, “We are talking to every person, face-to-face, who has said this happened to them, and we are going to help connect them with the information and resources they need. Because we deeply care about what has happened.” The perception of transparency, honesty and accountability are absolutely vital for any institution to be trusted and supported by the public. And even if litigation is pending, it IS possible to address those perceptions both for those who have been harmed and for the public who are watching events unfold.

AND IT’S NOT THAT HARD.

Institutions are made up of people, and people make mistakes, so not only is no institution going to be perfect, there are sometimes going to be some really awful things done by humans representing those institutions. But this isn’t random misteps at the Peace Corps; the 20/20 story shows that there is a systematic problem:

  • the organization does not know how to consistently address accusations of sexual assault or criminal activity that are observed by its members,
  • its staff members do not know how to consistently address fears of sexual assault addressed by their members,
  • its staff members do not know how to consistently address the needs of Peace Corps members who are the victims of sexual assault, and
  • staff do not know how to appropriately address this kind of negative, truthful media report.

Make it right, Peace Corps. You can correct this. Starting now. There are plenty of things you can do that won’t jeopardize any legal proceedings currently under way or in the works. Think about what the right thing is to do — every staff person knows what that is — and then do it. And I will blog about how wonderful it is that you have turned things around.

Peace Corps Online, an independent news source regarding the PCs, has covered ABC’s investigation of the murder of Benin PCV Kate Puzey. Its own original coverage of the crime, comments on Peace Corps actions, the email Puzey sent her country director about sexual incidents with Puzey’s students and with another PCV, the back story on how RPCVs helped the Puzey family, and Peace Corps’ official statement. There is also this PCOL Editorial: One major shortcoming that the Puzey murder highlights is that Peace Corps does not have a good procedure in place for death notifications.