Category Archives: Supporting people / a community / a cause

Still don’t like slacktivism… but…

I’m not fond of slacktivism (or slackervism). The word and its variations are a combination of the words slacker and activism. It’s a pejorative term that describes easy activities that make a person feel like they’ve made a difference for a group or a cause, like putting a bumper sticker on your car to “support the troops” or changing your profile photo on Facebook to show support for gay marriage, but the activity is more about making the person doing it feeling like they have contributed – but it doesn’t cost any kind of time, money or sacrifice on the person’s part, and probably doesn’t really affect the cause in any tangible way.

I’ve ranted about slacktivism a lot (see end of this blog for my other pieces on the subject), because I worry that people will choose to post a meme on Twitter that supports a cause they believe in rather than stand outside a grocery store to ask for signatures on a petition, or attend a rally, or staff an information table for a nonprofit at a community event, or donate money, or give substantial time to a political action committee or nonprofit trying to make a difference. I worry they think forwarding a message will end homelessness, stop female genital mutilation, provide mental health care services for veterans, feed hungry people, and on and on. I also I hate when people equate it with virtual volunteering; I have never considered it such, and I still don’t.

I stand by all my previous blogs ranting against slacktivism. But I’m now having trouble with exact definitions of it, because I have experienced, first hand, how posting memes and other messages to Facebook in support of a cause actually has caused someone to change their mind – and even voted differently as a result. There’s no absolute definition of who is and isn’t a volunteer, so I shouldn’t be surprised that the borders of the definition of slactivism have turned out to be so permeable.

I work very hard to keep my political views separate from my professional work. As I’m often in a communications officer position on behalf of a nonprofit, NGO, or government initiative, I often am not allowed to write letters to a newspaper or blog to express a point of view about current political affairs, or even just attend a protest rally. As a frequent consultant to the United Nations, I need to be perceived as politically neutral and respectful to those with whom I’m working, and I work hard to meet that requirement. As a result, many people I work with have no idea just how politically active I have been. None. This comes as a massive shock to my friends who know me outside of work, who know that I’m quite passionate about many issues, and that I’ve been an activist for many causes, long before the Internet, when I’m not in a communications officer position: I’ve worked to register voters, written and edited a newsletter for a group working to promote women’s right to abortion services, and spoken on behalf of political candidates I’m supporting. My friends have seen me VERY angry over various human rights issues, and act out on that anger, and can’t believe I can turn that button off so easily in certain circumstances.

Sometimes, through my activism, I’ve changed minds. Sometimes, my words have caused me to lose friends. I don’t know of an effective activist who hasn’t made people angry, no matter how hard they may have tried not to, no matter how much they’ve stayed away from anything that would seem personally insulting and tried, instead, to stick to education and patience. I’ve had my life threatened or put into danger twice because of my activism. Being an activist comes with costs that can be painful to pay.

Per several shootings in the USA of unarmed black Americans by white police officers, several online campaigns started, such as tagging posts on Twitter and Facebook with #blacklivesmatter. The tag was used by many people who have been on the streets and in community meetings and at political events, spending many hours to bring to light the very real, justifiable fear black Americans – particularly black American men – experience in encounters with the police. The tag was also used by people who’ve never done any of that kind of activism at all, as a way to show their support and outrage. That lead to some arguments online: should people who have not been traditional activists, should people who have never marched or attended meetings or put in the hours for the cause, should people who are white and would never experience the kind of fear and persecution so many black Americans experience regularly, use the tag? And white people using the tag – shouldn’t they do MUCH more, like march, register voters, write their elected officials, donate money to organizations working long-term on these issues, etc.?

Per the recent Supreme Court decision saying that all adults have a right to marry, including couples of the same sex, millions of people changed their Facebook profile photo to show a rainbow filter over the image, as a way of expressing support for the decision. And most of these people who did this are straight and have never done any traditional activism in support of gay rights: they’ve never stood outside a grocery store getting people to sign petitions, they’ve never marched in a rally, they’ve never donated any money to an organization working for gay rights, etc. In fact, they may never have told anyone before that they supported gay rights. That’s lead some posts online deriding straight people for their attempt to be gay allies – including a very angry direct message to me from a friend who seems to think that’s all I’ve done on behalf of gay rights. Others praised “straight allies”.

The underlying messages of these criticisms of white allies for #blacklivesmatter and for straight allies of gay marriage is this: you haven’t suffered for this cause, you haven’t worked for this cause, you haven’t sacrificed for this cause, you aren’t really a part of this cause, you shouldn’t get to celebrate a victory or be counted among those supporting the cause – and using a tag or a photo filter is just slacktivism.

I understand that criticism, I do. I understand what it can feel like when you work hard for something, you sacrifice, you experience hardship, and at a victory, people you’ve never seen alongside you in the trenches are there for the celebrations. I understand what it’s like to be an activist on an issue that is VERY personal to you, and to work with people who are supportive but who cannot experience the issue the way you do – men at an organizing meeting to support abortion rights, people of faith defending their atheist friends – and to wonder, can they ever really understand this? 

But consider that some of those people who have never said a word on Facebook or Twitter or at the family dinner table or even to you about these causes before, and then have then dared to post a meme about Ferguson or Baltimore or Cleveland or anywhere else there has been a shooting of a black American by a white police officer, or have changed their profile to the rainbow filter, have suddenly received very hurtful comments – some of it quite public – from family, friends, neighbors and work colleagues. And some of them have received direct messages from family, friends, neighbors and work colleagues saying, “I’m so glad you posted that. I agree – but I can’t say anything because I’ll make too many people around me angry.” And some of them may have started to changed the mind of someone that a regular, traditional activist NEVER could have reached – a friend, a family member, a neighbor, a work colleague, who is surrounded by only one kind of messaging, and here is someone they know and trust and maybe even love, making this simple, challenging statement in opposition to what they believe. I’ve gotten private messages from three people who said my private, friends-only posts on a personal account on an online social network changed their minds about who to vote for in an upcoming election. I’ve had friends and family members write me private messages saying they can’t be so vocal, but they agree with me – and it’s been shocking who these messages have been from – I never would have guessed those sympathies in many cases. I’ve never had anyone tell me that in those long hours standing at an information booth on a hot day at a community event – though I like to believe it’s happened.

So I’m going to start being a lot kinder about what I brand as slacktivism. I might even be willing to consider it microvolunteering in some instances. But mostly, I’m not going to play the more-activist-than-thou game I see so many playing. The world needs all kinds of activism and activists, and I’m going to welcome them all. 

And I’ll always be thankful for every activist, every ally, for every cause.

See also:

Urban Humanitarian Emergencies Course, July 28 – 30, 2015, Harvard U

Urban Humanitarian Emergencies Course
July 28 – 30, 2015
Harvard University, Cambridge, MA, USA
Registration: $1195 USD

The Urban Humanitarian Emergencies Course offered by the Humanitarian Academy at Harvard is a three-day workshop designed to train humanitarian professionals on the current issues and practices involved in this unique and expanding area of research and practice. Experienced course faculty will join the workshop to discuss the complexities of urban humanitarian response.

The three-day course will include curriculum covering all aspects of the urban humanitarian environment:

  • Response to Recovery
  • Coordination
  • Communication
  • Assessment and Prioritization
  • Integrated Sectors
  • Finance and Economy
  • Markets
  • Housing and Shelter
  • Delivering Aid
  • Violence and Protection
  • Health
  • Exit Strategy

For more information and registration, please visit the workshop webpage.

Please send any questions about the workshop to hhiurbancourse@gmail.com

Could a Twitter exchange lead to change in a Kentucky nonprofit law?

Could an exchange on Twitter lead to a change in a law in Kentucky?

My tribal homeland of Kentucky has finally made it legal for boards of nonprofits to vote online; it’s an issue I have been talking about since the 1990s, as a part of virtual volunteering, so I’m glad Kentucky got around to it at last. According to this article in the Nonprofit Quarterly, “Boards of directors can now take action outside of a meeting through means of electronic voting, unless the organization’s bylaws prohibit such action. If that vote is taken, and the directors vote for it unanimously, the action passes and is effective just as if a vote had been taken in a regular meeting.”

Sadly, the laws has some flaws: “Similarly, board directors are now allowed to telecommute into a meeting. If a director is using a method of communication whereby they can hear all the other participants in the meeting, they are allowed to be deemed ‘present’ in the meeting and, therefore, count towards quorum. It is probably unintended that this precludes people who are deaf from taking advantage of this newly acceptable way of participating in a meeting. Interestingly, the law also does not require a director who is telecommuting to have the same materials as all of the other directors, a stipulation that has been included in laws in other states.”

Why the state didn’t simply use the laws already in other states – California has allowed online board meetings and votes since the 1990s – so that it didn’t leave anyone out, I don’t know.

I tweeted several times about the law, including one tweet about not being happy about leaving out people with hearing impairments. Below is that Tweet and the conversation it lead to. Could it also lead to real change? (transcript of the conversation after the screen capture). Kudos to@kynonprofits for not getting defensive but, instead, ENGAGING with us on Twitter:
kylaw twitter exchange

 

Transcript:

Me, @jcravens42: Kentucky Updates Rules For Nonprofits – but excludes people who are deaf from taking advantage of new rules  link

David J. Neff ‏(to me): Ouch. Why such a big mistake?

Me, replying to David: No idea. It’s quite shameful. @kynonprofits ? Ideas?

@kynonprofits, to me and David: we not finished working on these laws! Would love your input on what technology might be used to address!

Me, replying to both @kynonprofits @daveiam : Contact the nonprofit org @knowbility – they are experts in accessible tech (& dear friends of mine).

@kynonprofits to everyone: will do. We’re just getting started with improving these laws. Thanks!

Wildlife Crime (prevention/response) Tech Challenge

As demand for products from wildlife has skyrocketed, criminal networks and corrupt officials exploit porous borders and weak institutions to profit from wildlife trafficking. These syndicates are more organized, sophisticated, and technologically advanced than ever before.

Are you a mobile developer, conservation biologist, engineer, forensic scientist, social media analyst, or entrepreneur with a great idea? USAID’s Wildlife Crime Tech Challenge will reward the most innovative science and technology solutions—at any stage of innovation, from anywhere in the world, and from all areas of expertise—that can be scaled to address one or more of the four issues identified on the page: detect transit routes, strengthen forensic evidence, reduce consumer demand, tackle corruption.

Follow on Twitter at @wildlife_tech

VSO seeks 4 ICT trainers for Myanmar to support Ministry of Education

VSO International, based in the UK, is looking for experienced tech professionals that could volunteer in Myanmar to support the Ministry of Education to enable staff at the ministry to better use IT in their work and as part of education management systems.

VSO is the world’s leading independent international development organisation that works through volunteers to fight poverty in developing countries. “Our high-impact approach brings people together to share skills, build capabilities, promote international understanding and action to change lives and make the world a fairer place.”

We are looking for 4 ICT Trainers – 2 based in Yangon and 2 based in Naypyitaw”

“All successful applicants will need to provide the details of two referees, one being the most recent employer. We will also check your right to work in the country where the post is based or apply for necessary work permits. Each vacancy will indicate what candidates will need to provide in terms of evidencing right to work. For some roles, you may need to gain medical clearance.

In line with our Child Protection Policy and the International Criminal Background Checking Policy, VSO will seek to obtain criminal record checks on all employees who may have access to children or vulnerable adults.”

In terms of financial support, VSO will typically cover the following costs:

  • Criminal record check
  • Medical insurance and required immunisations and anti-malarials
  • Your training, including accommodation and food whilst on residential training weekends
  • One return flight to get you to, and home from, your placement
  • Accommodation whilst in your placement
  • An allowance to cover your basic living expenses whilst overseas.

More information about this and other openings.

How VSO supports you during placement.

What I Did in Ukraine

Ukraine booby dollMore than a week has gone by since I left Kyiv. The photo at right sums up how I felt most of the time whilst there.

Now, I’m in Germany, fighting a cold, and wondering if I dreamed that whole nine-week Ukrainian adventure.

What did I do in August and September 2014 for the United Nations in Ukraine? I tried to remember everything:

  • Drafted (and re-drafted and re-drafted) the revised strategy for the UN’s work in Ukraine, per the drastic change in circumstances in the country earlier in 2014 (this took up probably 25% of my entire work time in Kyiv).
  • Edited and rewrote more document proposals, press releases, web pages, meeting reports and field reports than I care to try to list (this took up probably 25% of my entire work time in Kyiv).
  • Drafted a marketing plan for a United Nations Development Programme (UNDP) project focused on getting people to care about and take action regarding climate change.
  • Drafted a strategy to leverage most of the UN days in some way via social media and, in some cases, traditional means (onsite events, press tours, etc.).
  • Live-tweeted UNDP Ukraine Social Good #inno4dev / #2030now summit, highlighting the many excellent tech-for-good initiatives happening all over Ukraine, and blogged about how future events might be more interactive and produce something by the end of the day (more than knowledge-sharing). I also blogged about how I was part of a group at UN Volunteers HQ back at the start of the century that tried to do many of the things now, at last, being embraced by UNDP, and got quite a bit of attention thrown UN Ukraine’s way as a result. 
  • Invented the #uatech4good tag, which I’m hoping will catch on as a social media tag for any tech4good initiative in Ukraine, including those with no UN-affiliation.
  • Mapped all of the various UN agencies and programs in Ukraine with regard to their Web sites, Facebook pages, Twitter accounts, Flickr accounts and any other social media profiles they had, and created a page on the UN web site where anyone could find such (it also includes suggestions on where to find further info regarding the UN’s work in Ukraine using various UN HQ accounts).
  • Did research and then drafted recommendations for how various UN agencies, particularly UNDP, could use social media to promote respect, tolerance and perhaps even reconciliation in areas of Ukraine currently in conflict.
  • Live-tweeted UNDP Ukraine’s Social Good #inno4dev / #2030now summit, highlighting the many excellent tech-for-good initiatives happening all over Ukraine.
  • Helped to develop some simple ways to leverage the Humans of New York focus on Ukraine.
  • Advised on how to deal with some specific negative activities on both social and traditional media targeted at the UN.
  • Did trainings on using Twitter for all UN communications staff, and another for just UNDP staff and another just for UNICEF staff, tailoring those last two trainings to those different agencies specifically.
  • Prepared a guide for the UN Volunteers office in Ukraine on how to use Twitter and Facebook to better publicize their activities to not only external audiences, but also to those they are working with and their colleagues within various UN agencies in Ukraine (never forget that social media sometimes reaches someone in the office next door with news they don’t know about your initiative).
  • Wished for a better word for reconciliation
  • Wished for more web sites like this Ukrainian journalism student project, Stopfake.org
  • Lamented with my Crimean Tatar co-worker the lack of sustainability and evaluations of hacksforgood/appsforgood and any other projects launched during a hackathon, and our lamentations inspired this blog (I mention his ethnicity only because other references to such all seem to be only about how they are internally-displaced people and frequently oppressed – which is true, but many also happen to be very knowledgable, experienced professionals – just like anyone).
  • Advised on an app to help citizens report infrastructure issues to the government.
  • Researched whether or not our offices might need a policy re: editing Wikipedia (such editing is easily monitored by citizen activists and even some hostile “bodies”, and conflict of interest editing can turn into a PR nightmare; I doubt anyone is editing Wikipedia from the office, but this is a VERY tech savvy country – I was trying to think preventatively).
  • Had various ideas bounced off of me by various staff for events, announcements, activities, speeches, using Twitter, etc.
  • Participated in department meetings (though, believe it or not, I would have liked to have been a part of even more).
  • Created new text for the UN Volunteers in Ukraine page regarding online volunteering and volunteering NOT as a UN Volunteer.
  • Asked a lot of questions, listened, took a lot of notes, read lots and lots of information so I could write about various topics when called upon, read and responded to a lot of emails…
  • Tried to kill my boss with roses.
  • Took care of our field security guy’s puppy for a few days.
  • Bothered my co-workers regarding my overwhelming desire for mashed potatoes.

I bring up the mashed potatoes because, while very few people liked or commented on Facebook regarding my “I want mashed potatoes” status update, several co-workers did in-person; it’s how I realized just how much people were reading what I posted online, and what a poor judge of readership the number of “likes” is.

Did anything change as a result of my time in Ukraine? I’m not sure. I think a couple of people now realize the power of social media and it seems that the changes in their use of such while I was there is continuing after I’m gone. I think I helped to raise the profile, to a certain degree, of what various UN agencies are doing in Ukraine, and helped to reinforce that those agency reps are essential to have at the table when talking about addressing the critical needs of the country. But I wish I could have had more time to get more cross-fertilization happening regarding communications and to get more people pro-active instead of being so reactive and passive when it comes to communications, so that when one initiative launches something major, all of the UN communications staff at different initiatives see it and share it with their networks, and that no one waits to hear about news – they go out online and look for it. I wish I could have done a workshop on writing in plain English. I wish I could have worked with a few people one-on-one more. I wish I could have gotten everyone better using Flickr. I wish I could have done an analysis of current press relations.

I also really wish I could have done a workshop on the UN’s Online Volunteering service. I’m sorry to say that no one in the UN Volunteers office in Ukraine really knew what it was or why to use it. It wasn’t a part of my mandate to talk about it to anyone – but I tried anyway, specifically with UNV folks, squeezed in among several other topics. I would not only like to see UN Volunteers in Ukraine using the OV service, I would not only like to see all of the UN programs in Ukraine looking for ways to use the service to engage with online volunteers regarding their work, I would also love to see UNDP Ukraine launch, or help to launch, a Ukrainian and Russian-language version of the online volunteering site focused exclusively on Ukraine. Ukraine is still afire with civic engagement desires – so many civil society initiatives there are using the Internet to engage and support volunteers, without ever having heard the term virtual volunteering. Imagine what more could be done with Ukraine’s own online volunteering service for both Ukraine-based and Ukraine-focused civil society organizations and non-governmental organizations (NGOs).

Oh well, I did what I did, and I think I did what most needed to be done.

What did I learn? Oh, that’s a whole ‘nother blog, thrice as long. I learned SO much, and re-learned so much. I think that’s what I’ll reflect on these next two weeks.

So, that was my work time in Ukraine, and my latest adventure with the United Nations, an organization that frustrates me greatly often times but, even so, I still believe is humanity’s best hope for getting every person equal access to education, safety, care for basic needs, a healthy environment, economic choices, and life choices, and for keeping us from killing each other and destroying everything. I’m proud to be a part of the United Nations, and while I hope this isn’t my last gig with the UN, if it is, wow, what a high note to end on!

Also see:

My photos from Ukraine (Kyiv and Korosten)

My photos from in and around Chornobyl (Chernobyl)

How to Pursue a Career with the United Nations or Other International Humanitarian or Development Organizations, Including Non-Governmental Organizations (NGOs)

Reality Check: Volunteering Abroad / Internationally

where are the evaluations of hacksforgood/appsforgood?

Just found this out: the city council of Ivano-Frankivsk, a municipality in Western Ukraine, initiated a project for the creation of a mobile app to improve service delivery and expand opportunities for collecting the public’s feedback. On 18 January 2014, UNDP help to launch the app, making it available for free on Google Play. “Containing information about the city, its executive authorities, and a useful telephone directory of 500 contacts of relevant public authorities, the app also provides easy access to municipal emergency services. Crucially, it also allows citizens to report cases of corruption via 14 different anti-corruption hotlines at local, regional, and national levels. The claims and petitions filed will be addressed within the legally established timeframe of 30-45 days.” Here’s the official story from UNDP Europe and Central Asia.

Ukraine really is quite a tech-savvy country – as I mentioned earlier, re: the late Ukrainian journalist Ihor Kostenko, who was killed earlier this year in a Euromaidan protest, being named Wikipedian of the Year for 2014. And, as you may recall, I blogged earlier about the development of a citizen reporting system for post-conflict areas in Ukraine, one that could be accessed by a computer or a smart phone, where citizens could report on a particular issue, and these reports could be mapped and shared, etc.

But with all that said, just as with app launches and hackathons / hacks4good in the USA, there seems to be no followup. Are any of these apps4good projects sustainable? Are there more users of the apps now? How many cases of corruption have been reported to date with this particular app that was launched earlier this year? Has the app – or any apps six months later – been improved in any way? Has any hackathon products or apps4good had any evaluation yet and, if so, what are the results?

I’ve been trying to find examples of citizen reporting apps being used by governments to respond to citizen reports – about illegal waste dumps, infrastructure issues, misuse of official vehicles, whatever, in any country. And so far… I’m finding only stories about the launch of the app. Like this one in Montenegro. In addition to getting answers to the questions in the aforementioned paragraph about all these apps for good, I’d like to read a success story about the government being responsive to the data generated. It seems to me some of the requirements for this to happen would be:

  • the government designating an office and at least one staff position as being responsible for reading every submission, evaluating it, passing it on to the appropriate people for action, and following up to make sure action was taken – and if not, getting back to the reporting citizens as to why not.
  • the office and staff people assigned to be responsible for reading and responding to the data generated by the citizen reporting app being evaluated regarding their performance in responding to the information, and that evaluation being made public.

I did hear of one project in Kyiv, where citizens can report housing problems via a web site, and, according to the person that referred such to me, it is actually working: “There is a system that a person leaves a request (reports a problem), the housing department employee checks it, and fixes the problem and reports back on it.” So it seems to be working exactly because it’s addressed the two aforementioned bullet points – or, as my colleague put it, “such a system can work only with local authorities, who will implement the projects, and have access to the ground, and resources.”

It’s wonderful to see so many tech4good / apps4good / hacks4good initiatives anywhere in the world, Ukraine or otherwise, but I fear we’re spending all our attention on their launch, and not nearly enough on their impact and sustainability. And if we don’t focus on those things, then they are just tech fluff.

Greetings from Ukraine.

Are you a web designer? Then this is for YOU

The Accessibility Internet Rally is the centerpiece project of the nonprofit organization Knowbility.org, based in Austin, Texas. It’s my favorite corporate volunteering event, my favorite group volunteering event, my favorite tech volunteering event, and my favorite episodic volunteering event. And now that it’s available to anyone to participate online, it’s poised to become my favorite online volunteering event!

The Open Accessibility Internet Rally (OpenAir) is an international community hackathon with a unique twist – accessibility! OpenAIR increases awareness of the tools and techniques that make the Internet accessible to everyone, including people with disabilities, and it also enhances participants’ accessible design skills. Unlike other hackathons, the things that get developed at this event are used LONG after the event is over! Unlike other hackathons, this event changes people and the way they work for years to come.

Experts in the accessibility field will act as mentors during the competition – that’s some primo networking! Truly, participate in this, and you increase your own marketability as a web designer!

Added bonus: this year, OpenAIR has added new game elements, leaderboards, and fabulous prizes.

OpenAIR begins in October and wraps up with an awards ceremony in February. Requirements to participate:

  • Skilled in web production: Designers, developers, QA testers, we’re looking at you!
  • Passionate about making a difference: Help non-profits, create inclusive content, empower everyone to access the web.
  • Eager to learn: You’ll receive amazing training and support: prepare to be challenged!
  • Ready to level up: You don’t mind getting a little glory for your skills and your team.

If this describes you or your team, don’t miss out! There are limited spots, and the competition is just about to start. This year’s OpenAIR kicks off at the Google campus in Austin, TX in October, streamed live across the world.

Reserve your team on OpenAIR now! (The first 10 teams that sign up receive a custom game avatar for the competition)

Don’t have a team? Don’t think you can put together a team on your own? Still want to participate as a designer? No problem! Register as an individual and Knowbility will help you join a team!

Are you a nonprofit that wants to be the recipient of an OpenAIR web design/collaboration? Register here.

World Humanitarian Day is TODAY

graphic by Jayne Cravens representing volunteersHere we are again: it’s World Humanitarian Day, August 19, an annual day, designated by the UN General Assembly, to recognize those who help others regarding humanitarian issues – addressing human welfare, help people facing a natural or man-made disaster, helping in post-conflict situations, helping improve the lives of marginalized groups, etc. It’s a day to honor of aid workers who have lost their lives in the line of duty, as well as to celebrate the lifesaving work that humanitarians carry out around the world every day, often in difficult and dangerous circumstances, where others cannot or do not want to go.

I encourage you to blog about the work of aid and development workers today, and to use a Facebook status update and a Tweet today to celebrate humanitarian workers as well. #humanitarianheroes is the official tag of the day, though I think a lot of folks are reluctant to use it when talking about themselves as humanitarians. Also, be sure to like the official Facebook page: World Humanitarian Day.

Recently, while hiking in a state park in Utah, I got into a conversation with another visitor. When she found out I had worked in Afghanistan in 2007 (because of my t-shirt), she said, “Thank you for your service.” Since I have heard this comment by people from the USA only for people in the military, I said, “Oh, ma’am, I wasn’t in the military. I was an aid worker.” And she said, “You should still be thanked for your service.”

While there’s nothing at all extraordinary about my work in Afghanistan, Egypt, Germany, or Ukraine, there are some amazing humanitarian workers out there. They spend years away from their families and risk their lives to do their work. Some are injured. Many are harmed long-term, emotionally and mentally, by the stress of their work. Some are kidnapped. Some are killed. I knew one of the people killed in Iraq on this day in 2003, in the bombing that targeted the United Nations Assistance Mission in Iraq created just 5 days earlier; we’d sat in a meeting together in Bonn when he was in a different role in a different country, and when he heard me tell about the UN’s Online Volunteering service, he stopped me from speaking, called his assistant back in the country where he was serving, and said, “Look into this web site; we’re going to be doing a lot with it soon.”

These people not only help with immediate help during and after disasters, providing food, heath care, housing, etc. – that’s often the easy part. Humanitarians also help local people rebuild their governments. They help local people engage in activities to bring about peace and reconciliation – something that is never, ever easy. They do the stuff that isn’t easy to take a photo of or put on a poster – but that’s every bit as important as any other aspect of humanitarian aid.

Thank you, colleagues. Thank you, humanitarians. Thank you for your service.

How to Get a Job with the United Nations or Other International Humanitarian or Development Organization.

How to Make a Difference Internationally/Globally/in Another Country Without Going Abroad.

Fearing your own colleagues in the field

Five years ago, I wouldn’t have posted on my blog a link to this article about a woman journalist’s harrowing first night on an assignment abroad, because I would have been worried about endangering my career as an aid worker. The subject of this article that makes senior management incredibly uncomfortable: when safety for your employees isn’t about strangers or terrorists or angry mobs but, rather, from colleagues. MUCH easier to hire people who won’t talk about it than to hire someone who might bring up the issue.

But I’m posting the link. It’s too important not too. I don’t know the woman who wrote this. I know nothing about what happened here other than what she has written. But I have heard this SAME story from so many female aid workers – and gay male aid workers trying to hide their sexual orientation from colleagues – with just the titles of the people involved changed. And I will note that the one time I was being made uncomfortable by a co-worker – in Afghanistan, and he was not an Afghan – I was told by a UN HR representative, “One of the things you need to be able to do when you go into the field is to expect this, and if you can’t handle it, maybe working in the field isn’t for you.” I am still haunted by those words, which mean: we accept this as a norm, we will do nothing to change our organizational culture among male professionals, it’s their nature, it’s just how it is, the onus for your safety is entirely on you if you want a career in this field.” It was surreal, after the conversation, to then write a report on our agency’s work to improve the status of women in Afghanistan.

And I will also note that I’ve been here in Ukraine just a week and it’s been lovely, my co-workers are wonderfully respectful and I feel incredibly safe and secure and comfortable respected amongst them. So much so that I have just shared a link on my blog I never would have even five years ago. And that SHOULD be the norm.