Volunteer managers in USA: learn from other countries too!

Erin Barnhart put together a “Volunteerism and Volunteer Management” course for Portland State University, (PA592 CRN 82727) and I was thrilled to be asked to teach one of the modules, particularly since Erin took such a different approach to putting together this university-level course: she didn’t just focus on the basics of volunteer management, though that was certainly there. And she didn’t segregate everything regarding the Internet into a module at the end (Internet use was integrated into ALL aspects of the recruitment, support and involvement of volunteers – as it should be!). She also included discussions of all volunteers – board members, interns, pro bono consultants, executives on loan, etc. – not just the traditional volunteer model (you have a task or role onsite, you recruit a volunteer to commit to doing that task or role for the rest of his or her life, etc.).

This comprehensive course will cover topics ranging from core competencies and emerging trends and tools for building and sustaining a successful volunteer program, to understanding the broad-reaching impacts of volunteer service and effective volunteer management, to engaging individuals in innovative and accessible ways to serve in their local neighborhoods, via their computers and smartphones, and in communities across the globe.

I was thrilled to be able to do a brand new series of workshops I had never tacked before:

How the practices of volunteering in other countries, how international volunteering – long-term volunteers, short-term volunteers that pay for the experience, online volunteers that help organizations in countries different from their own, people that volunteer as they travel internationally – can teach us to be better managers/coordinators/leaders of volunteers here in the USA.

I believe that my experience working with volunteers abroad, and being immersed in international development for most of the last decade, has made me a much better manager/coordinator of volunteers, and it was a fascinating, intense experience to do research and put materials together that could help the students in PSU PA592 – all of whom are working professionals with volunteer management experience under their belt – to learn about other countries’ views of and practices regarding volunteering, particularly very poor countries.

I love teaching. I try to give my workshops a lively, audience-oriented feel. I use case studies to illustrate points, focus on both what’s happening now and what is trending, encourage a lot of student participation, and develop activities that get class participants designing strategies they can use immediately. My goal in any training is to give participants a base on which to further build and improve long after a class is over. My schedule fills up very quickly. Contact me and let me know what kind of training you might have in mind!

Tags: volunteering, volunteers, community, engagement, international, volunteerism, volunteering

3 thoughts on “Volunteer managers in USA: learn from other countries too!

  1. Erin Barnhart

    Thanks for the shout-out, Jayne! It was – as always – a privilege and a pleasure to watch you work. For those who haven’t yet seen Jayne present, you are truly missing out! Thanks again…EB

    Reply
  2. Mark Hager

    Thanks for posting this to ARNOVA-L, Jayne. Our masters degree in nonprofit studies at Arizona State is splitting the volunteer management content from the human resource course, and I get to teach the new volunteer management course this Fall. First time around is always a big experiment! I’ve got 10 local volunteer administrators lined up to visit class and host students in their operations. I’m otherwise taking a very traditional approach on content, but I appreciate seeing some of the interesting material that you’re bringing to the Portland State course.

    Reply
  3. Anonymous

    "I’m otherwise taking a very traditional approach on content" – just pleeeeeeeeease tell me you aren’t going to have a module at the end about the Internet! Instead, talk about the Internet in every section – in the section about recruitment, in the section about working with and supporting volunteers, in the section about creating assignments/delegating, etc. Pleeeeeeeease?

    Reply

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