At last! The results of the survey of volunteer management software launched by Rob Jackson (robjacksonconsulting.com) and Jayne Cravens (coyotecommunications.com) — ME — are compiled and ready for release!
In March and April 2012, Rob and I drafted and circulated a survey regarding software used to manage volunteer information. The purpose of the survey was to gather some basic data that might help organizations that involve volunteers to make better-informed decisions when choosing software, and to help software designers to understand the needs of those organizations. We also wanted to get a sense of what organizations were thinking about volunteer management software.
At long last, we’re publishing the results of the survey here (in PDF). It includes an executive summary of our findings, as well as the complete responses to questions and our analysis of such. Rob and I did not have time to analyze all of the comments made in answer to some questions; for all questions, we listed the comments made, but we did not always offer any observations about such, or group the responses into categories.
We welcome the efforts of other researchers to offer their own analysis of the data provided.
Software companies and designers: you can learn a LOT from this report to improve your products and your communications with customers!
Have a comment about the survey? Offer it below, or via UKVPMs.
Thanks to everyone who responded to the survey!