Daily Archives: 14 July 2011

Volunteer managers in USA: learn from other countries too!

Erin Barnhart put together a “Volunteerism and Volunteer Management” course for Portland State University, (PA592 CRN 82727) and I was thrilled to be asked to teach one of the modules, particularly since Erin took such a different approach to putting together this university-level course: she didn’t just focus on the basics of volunteer management, though that was certainly there. And she didn’t segregate everything regarding the Internet into a module at the end (Internet use was integrated into ALL aspects of the recruitment, support and involvement of volunteers – as it should be!). She also included discussions of all volunteers – board members, interns, pro bono consultants, executives on loan, etc. – not just the traditional volunteer model (you have a task or role onsite, you recruit a volunteer to commit to doing that task or role for the rest of his or her life, etc.).

This comprehensive course will cover topics ranging from core competencies and emerging trends and tools for building and sustaining a successful volunteer program, to understanding the broad-reaching impacts of volunteer service and effective volunteer management, to engaging individuals in innovative and accessible ways to serve in their local neighborhoods, via their computers and smartphones, and in communities across the globe.

I was thrilled to be able to do a brand new series of workshops I had never tacked before:

How the practices of volunteering in other countries, how international volunteering – long-term volunteers, short-term volunteers that pay for the experience, online volunteers that help organizations in countries different from their own, people that volunteer as they travel internationally – can teach us to be better managers/coordinators/leaders of volunteers here in the USA.

I believe that my experience working with volunteers abroad, and being immersed in international development for most of the last decade, has made me a much better manager/coordinator of volunteers, and it was a fascinating, intense experience to do research and put materials together that could help the students in PSU PA592 – all of whom are working professionals with volunteer management experience under their belt – to learn about other countries’ views of and practices regarding volunteering, particularly very poor countries.

I love teaching. I try to give my workshops a lively, audience-oriented feel. I use case studies to illustrate points, focus on both what’s happening now and what is trending, encourage a lot of student participation, and develop activities that get class participants designing strategies they can use immediately. My goal in any training is to give participants a base on which to further build and improve long after a class is over. My schedule fills up very quickly. Contact me and let me know what kind of training you might have in mind!

Tags: volunteering, volunteers, community, engagement, international, volunteerism, volunteering

Microvolunteering @ Techsoup


TechSoup has relaunched its microvolunteering initiative Donate Your Brain.
It allows anyone, anywhere, to help nonprofits, NGOs, libraries and other mission-based organizations with quick answers and suggestions for their Internet, software, and other tech needs. Right now, these microvolunteering tasks are being highlighted on Twitter, primarily.

If you want to volunteer, here’s how you can get involved:

  • Search and save the hashtag #TechSoupDYB on Twitter
  • When you see a question you want to answer (2-3 will be posted every weekday), respond either via a tweet or by following the link to the TechSoup forum post where this question originated.

Ta Da! That’s it!

No Twitter account? No problem! You can also:

Nonprofits – if you have a question regarding technology use at your organization, post to the appropriate branch of the TechSoup forum. TechSoup staff may choose to highlight your question on Twitter or on its TechSoup Global LinkedIn group!

Why do I care? I’m working temporarily for TechSoup right now, and I have helped to relaunch the Donate Your Brain. To me, it was obviously microvolunteering intiative – but no one had ever called it that! Probably because the phrase hadn’t been coined when TechSoup’s DYB initiative was first launched a few years ago. But, then again, I promoted microvolunteering back in the 1990s, but didn’t’ call it microvolunteering – I called it byte-sized online volunteering. See more at Micro-Volunteering and Crowd-Sourcing: Not-So-New Trends in Virtual Volunteering/Online Volunteering.

Also see:

Microvolunteering is virtual volunteering

But virtual volunteering means it takes no time, right?

Tags: engagement, engage, community, nonprofit, NGO, not-for-profit, government, library, libraries, school, schools, volunteers, civil society, social media, technology, microblogging, microvolunteering, micro, volunteer, volunteering