Tag Archives: statistics

review of latest data on volunteering in the USA

The Corporation for National Service has released its annual report on volunteering in the USA. And, once again, the way they present the data, and the old-fashioned view of volunteering, has disappointed me greatly.

How was the data gathered? I can’t find anything on the web site to tell me. How many people were interviewed? Or how many organizations provided data regarding their volunteers? Where is a report I can read, to get more in-depth info, not just graphics and summary paragraphs? I spent a lot of time on the web site and searching on Google and cannot find this information anywhere.

Once again, the Corporation is focused on a dollar value for measuring the impact of volunteering: “Over the past 15 years, Americans volunteered 120 billion hours, estimated to be worth $2.8 trillion” and in the year for this report, volunteers gave $167 billion in economic value. That’s right – volunteers mean you can eliminate paid staff! And also contributes to the mistaken belief that volunteers are free (they aren’t).

The Corporation summary of the report breaks down volunteering activities in these categories:

  • Fundraise or sell items to raise money
  • Collect, prepare, distribute, or serve food
  • Collect, make or distribute clothing, crafts, or goods other than food.
  • Mentor youth
  • Tutor or teach
  • Engage in general labor; supply transportation for people
  • Provide professional or management assistance including serving on a board or committee
  • Usher, greeter, or minister
  • Engage in music, performance, or other artistic activities
  • Coach, referee, or supervise sports teams
  • Provide general office services
  • Provide counseling, medical care, fire/EMS, or protective services
  • Other types of volunteer activity

Sigh… so, where do these common volunteering activities go?

  • Participating in hackathons and wikipedia edit-a-thons? What if I’m not doing anything at the computer – I’m walking around serving drinks?
  • Supporting artistic activities but not actually supplying them? Would a theater usher be under the “usher” category or hear?
  • Volunteering to register voters go?

And what about this range of typical virtual volunteering activities go?

  • Managing an online discussion group
  • Facilitating an online video chat/event
  • creating web pages (designing the pages or writing the content)
  • editing or writing proposals, press releases, newsletter articles, video scripts, etc.
  • transcribing scanned documents
  • monitoring the news to look for specific subjects
  • managing social media activities
  • tagging photos and files

And, as always: where is the information about the resources it takes to engage volunteers? It takes money and time – yet the report never says a word about this. Volunteers do not magically happen.

I have all the same complaints about CNCS and its report on volunteerism that I had in 2014, so I won’t repeat myself here. But please, CNCS, read it. Drag yourself into the 21st Century and let’s get the data we truly need to help politicans and the general public understand and value volunteerism.

#GoVolunteer

Also see:

Growing misconceptions about the role of nonprofits in the USA

In addition to sitting in on various local government meetings in the small town where I live in Oregon, I’ve been volunteering with a local unit of my state’s League of Women Voters, registering voters and sitting in on numerous candidate debates. My goal in these activities, which I’ve said before, is to compare what I’ve seen and experienced abroad working in international aid and development with what happens locally in my own community in the USA.

In doing these activities, I’ve noticed a disturbing trend that greatly affects nonprofits in terms of how the public, the private sector and government think about them, and how the public, the private sector and government feel about their funding and support for such. There is a growing chorus of elected officials and their supporters who say variations of the following:

There are enough resources in our region, via nonprofits and communities of faith – charity – for anyone who is homeless, who has an addiction or has mental issues to get the help they need. All someone needs to do to get help is to contact those organizations. 

There was a time in the USA when poverty was successfully and completely addressed by charity, usually through churches, not by government. Charity used to help all the people that were poor, and we should go back to that way of addressing poverty. 

People who have addiction issues, mental issues, homelessness issues or any issues associated with poverty just aren’t working hard enough. They lack morals or willpower and they could stop their drug use or their slide into mental illness simply by choosing to, by really trying.

These statements are not true.

The truth:

Programs that serve the homeless, whether they provide temporary housing or more permanent housing, or even just serve food, are utterly overwhelmed all across the USA and do not have enough resources to help everyone that needs it. Their waiting lists for housing assistance are months, even a few years. And providing food and temporary shelter does not prevent homelessness nor reduce the number of people who are homeless.

Before the creation of Social Security, most people in the USA supported themselves into old age by working. The 1930 census found 58 percent of men over 65 still in the workforce; in contrast, by 2002, the figure was 18 percent. Children and other relatives bore the major cost of supporting the aged. The Great Depression swept this world away: many of the elderly could no longer find work and their family could not afford to support them anymore. To get by in that time, the elderly took to panhandling, moving into dingy, unsafe almshouses or poorhouses, many run by charities or churches, or simply dying impoverished, which was the fate that befell 1 in every 2 older Americans in the years after the 1929 stock market crash.

Homelessness and poverty can be triggered by a range of issues in the USA, including divorce, medical bills/bankruptcy, income vs. housing affordability, decline in public/government assistance and mental health issues. Simply getting a different, better-paying job usually isn’t an option for someone facing homelessness and poverty.

Addiction is a chronic disease that creates a compulsion or even a physical need to use drugs. Drugs, including alcohol, affect the brain’s “reward circuit,” causing euphoria as well as flooding the brain with the chemical messenger dopamine. A properly functioning reward system doesn’t result in addiction. Whether a person is born with a disfunctional reward system or if the disfunction results entirely from drug use continues to be debated and researched; most agree that a combination of genetic, environmental and developmental factors influences risk for addiction, and the more risk factors a person has, the greater the chance that taking drugs can lead to addiction. The initial decision to take drugs is voluntary for most people and often relates to a medical issue rather than recreation, but repeated use of drugs, including alcohol, can lead to brain changes that interfere with an addicted person’s ability to resist intense urges to continue to use. As with most other chronic diseases, such as diabetes, asthma, or heart disease, treatment for drug addiction generally isn’t a cure. Addiction is treatable,  however, like other chronic diseases, such as diabetes, asthma, or heart disease, treatment for drug addiction requires professional intervention and guidance – a person can’t address the issues entirely on their own.

So, that’s the truth. But how did the misinformation happen, and how does this misinformation affect nonprofits now?

The misinformation happened not only because of the political agendas of the people saying such; it also has happened because nonprofits have done a poor job of explicitly, frequently talking about the issues they are addressing and educating the public about those issues.

If anyone believes any of these myths, then any sense of urgency regarding homelessness, addiction or poverty vanishes for potential donors, whether individuals or corporate giving programs or foundations. In addition to these myths creating the idea that nonprofits, communities of faith and “charity” can address all the needs of anyone at risk for harm in a community, these myths also create the idea that poverty happens primarily because of bad personal choices: if you’re homeless, then you just have been lazy and not bothered to contact a nonprofit that could help you. If you are addicted to opioids, it’s because you lack willpower.

I’ve been looking at the web sites of various nonprofit organizations serving my communities and various others, and, for the most part, all I see are pleas for support, for donations. What I don’t see:

  • a list, with citations, as to what causes a man, a woman or an entire family to be homeless, with profiles of clients (actual names can be changed and photos can be taken in such as way as to hide the identity of clients)
  • what activities precede a person becoming addicted to a substance, particularly opioids, with profiles of clients (again, actual names can be changed and photos can be taken in such as way as to hide the identity of clients)
  • a list of exactly what donations to a nonprofit pay for (emphasizing why paid staff is needed, rather than relying solely on volunteers helping whenever they might have some time)
  • information on the number of people the organization turns away, or puts on waiting lists, because it does not have the resources to help them, information on what activities or services the community needs but that the organization cannot provide because of a lack of resources, etc.

Nonprofits have got to be much more deliberate and direct in all of their communications about the issues they are addressing, why those issues exist, and what resources they lack. If tax cuts and tax breaks for corporations have resulted in less money for these critical services, nonprofits must say so. 

Our futures depend on it.

Sources:

Homelessness in Portland, Sept. 26, 2018, Travel Oregon

Roads before homes: Our Homeless Crisis, March 18, 2015, The Oregonian

U.S. Department of Housing and Urban Development. The 2016 Annual Homeless Assessment Report (AHAR) to Congress, November 2016

National Alliance to End Homelessness. Homelessness: A State of Emergency.Feb. 6, 2016

“A Great Calamity Has Come Upon Us”, Jan. 23, 2005, The New York Times

16 Ways People Survived Before Social Security — Could You Do It?, April 12, 2018, GoBankingRates

What causes homelessness, downloaded Nov. 2, 2018

Why Are People Homeless?, July 2009, National Coalition for the Homeless

Understanding Drug Use and Addiction, June 2018, National Institute on Drug Abuse, National Institutes of Health, U.S. Department of Health and Human Services (and see more sources at the end of this NIH article)

Also see:

CNCS continues its old-fashioned measurement of volunteer value

logoIt’s happened again: an official government body touting the value of volunteers as coming primarily because of the amount of money nonprofits and others save in not having to pay staff.

Here are the first and second highlights in an email I received today from a Corporation for National and Community Service distribution list I’m on, regarding the Volunteering and Civic Life in America 2014 (which actually is a report on stats from 2013, and only for the USA):

  • Nearly 63 million Americans volunteered nearly 8 billion hours last year
  • This service has an estimated value of $173 billion (based on the Independent Sector’s estimate of the average value of a volunteer hour)

These stats are the very first highlight on their web site as well.

Here we go again: the primary value of volunteers is the dollar (or Euro or whatever) value of each hour they donate – that means the value of their donated service is the money organizations didn’t have to spend on paying staff.

Yes, CNCS looks at some other benefits – about volunteers becoming financial donors, and about how increased volunteering rates may lead to lower unemployment – though, in fact, the same researchers whose study CNCS is using to say this have noted that they did not establish a causal link between volunteering and employment (page 2) . But at the top of every graphic or document about this report is always the same thing: the primary value of volunteer service in the USA was $173 billion. And that’s what we should be celebrating.

What are the consequences of CNCS, as well as other organizations, touting the volunteer-value-based-on-monetary-value as the primary value of engaging with volunteers?:

  • Governments can be justified in saying, “Let’s cut funding for such-and-such programs and, instead, get some volunteers to do it, because volunteers are free labor – they save money!”
  • Corporations can be justified in saying, “We’re cutting our funding programs because these nonprofits should just find some people to do the work and not be paid for it! That will save money. And nonprofits can, instead, create a half day for our staff to come onsite and have a feel-good volunteering experience – it won’t be any extra work for the nonprofits because, you know, volunteers are unpaid, and that makes them free!”
  • Unions can be justified in saying, “We are against volunteering. Because volunteers take paid jobs away.” That’s what the union of firefighters in the USA says – and the CNCS’s use of a monetary value as the primary value of volunteers says it’s right.
  • Economically-disadvantaged people that are being asked to volunteer are justified in saying, “How can you volunteer if you have no income, no money and are concerned about the means to provide your kids with something on their plates every night? With all due respect…I say, ‘Please be serious!’” (yes, that’s a real quote)

All of those scenarios are happening right now in response to calls for more volunteers, as I note in the links above and the links at the end of this blog. And there will more of them as a result of this continued approach by the CNCS and other organizations to always make monetary value as the primary value of volunteer engagement.

How to talk about the value of volunteers? Instead of looking only or primarily at the money value of the hours contributed, CNCS and other organizations could also look at:

  • Are there certain tasks that are best done by volunteers, rather than paid staff? Why?
  • Do increased levels of volunteer engagement lead to or relate to less violence in a community? Why?
  • Do high levels of volunteer engagement lead to or relate to healthier, more sustainable NGOs and civil society? Why?
  • Do high levels of volunteer engagement lead or relate to more voters, more awareness of what is happening in a community or more awareness of how community decisions are made?
  • Does increased volunteer engagement by women contribute to increased empowerment of under-served people and communities?
  • Does volunteer engagement by youth contribute to youth’s education levels or safety?
  • Are there certain kinds of volunteering that have particularly types of impact beyond number of hours given? What is the value of family volunteering, employee group volunteering, tech group volunteering (hackathons), teen volunteering, micro volunteering (micro tasks), virtual volunteering (online service), and other forms of volunteering that are enhanced or reduced in relation to traditional volunteering?

What an important, powerful study that would be that could help volunteers, the organizations that involve such, and the funders that finance the involvement of volunteers (because, of course, we all know that volunteers are never free, right?)!

Also see Initiatives opposed to some or all volunteering (unpaid work), & online & print articles about or addressing controversies regarding volunteers replacing paid staff, a list of organizations and initiatives opposed to some kinds of volunteering (unpaid work), or ALL kinds of volunteering, including unpaid internships at nonprofit organizations / charities. It is also a list of online and print articles about or addressing controversies regarding volunteers replacing paid staff. Most of the links are to initiatives or actions in Europe or the USA.

My other rants on this subject:

Judging volunteers by their # of hours? No thanks.

Research on USA volunteerism excludes virtual volunteering

Do NOT say “Need to Cut Costs? Involve Volunteers!”

UN Volunteers, IFRC, ILO & others make HUGE misstep

Value of Volunteers – Still Beating the Drum

pro vs. volunteer firefighters

Volunteers: still not free

Fight against unpaid internships will hurt volunteering

Advice for unpaid interns to sue for back pay

Should the NFL involve volunteers for the Super Bowl?

I agree with this anti-crowdsource campaign

How many virtual volunteering projects are there?

I get these questions frequently:

How many virtual volunteering / digital volunteering or microvolunteering projects are there?

How many people are engaged in virtual volunteering?

The answer: NO ONE KNOWS.

vvbooklittleI can say that there are at least thousands of virtual volunteering projects in the world, and MANY thousands of people engaged in virtual volunteering, but I cannot tell you exactly how many.

No one can.

Why can’t those questions be answered? Because no one is tracking the number of projects nor the number of volunteers engaged in such. Why is no one tracking such? Because IT’S IMPOSSIBLE. Why is it impossible? Because:

  • Most volunteering tasks – virtual or not – aren’t officially registered anywhere, maybe not even in the organization where they are happening. Individual organizations struggle to count how many volunteers actively engaged with them in any one year! You can’t even rely on web sites where organizations recruit volunteers, since not every organization use such sites – nonprofits and NGOs often use their own web sites and social media channels to recruit volunteers for online tasks, in addition to offline means – announcing the availability of online tasks at an onsite meeting, for instance. I can’t count how many times an organization tells me they aren’t involving online volunteers, and after I explain to them what virtual volunteering is, they realize, in fact, they ARE involving digital volunteers.
  • Many, and maybe most, organizations involving volunteers virtually don’t think of themselves as involving online volunteers, and most people that become volunteers online don’t think of themselves as online volunteers or digital volunteers. People volunteer, period. Organizations involve volunteers, period. Many, and maybe most, organizations don’t distinguish when a person is an onsite volunteer versus an online volunteer.
  • No one can say how many group volunteering events have happened in any given area. Or family volunteering. Or teen volunteering. Or pro bono service. Again – none of these are officially, regularly registered anywhere, and are often not even tracked and recorded within the agency or department that organized such!
  • The terms volunteer and volunteering are contested terms, in any language (not just English); there is not universal agreement on their definitions and they are not uniformly used the same way – if they are used at all by organizations (they often are not). There’s also not agreement on terms like virtual volunteering, micro volunteering, digital volunteering or cyber volunteering. When we aren’t all using the same words regarding online volunteers, how can we even begin to try to count such?

It was a huge challenge for me to do a research paper in 2013 regarding Internet-mediated Volunteering in the EU (virtual volunteering). I made it clear to the EU agency that hired me that I would NOT be finding every organization in Europe engaged in virtual volunteering – I wouldn’t even come close – because it would be impossible, for all the reasons I have already mentioned, plus because of the multitude of languages in Europe. In several weeks reviewing just online materials, with my limited language abilities and Google Translate, I found 60 organizations involving online volunteers – but imagine how many I would have found if I could have visited ever NGO umbrella organization in every country and explained what is meant by virtual volunteering – like so many people that attend my workshops, they would realize that they have been working with online volunteers for YEARS and didn’t know it.

It’s the same with hackathons. Knowbility, in Austin, Texas, has been doing hackathons since the 1990s, but they never called them that – the term didn’t become widely known and used until fairly recently. How many other nonprofits have been doing hackathons for years and haven’t known it?

So here’s what we can say:

  • Virtual volunteering is happening on every country on Earth that has Internet access – both organizations engaging with volunteers online and people volunteering their time online.
  • In fully-developed countries (the USA, Canada, Western Europe, etc.), transitional countries (such as those that were a part of the Soviet Union), and developing countries with a sizable population with Internet access (South Africa, India, Pakistan, Nigeria, etc.), there are more online volunteers / digital volunteers, and more projects that are involving volunteers, than can be counted. There are not dozens, not hundreds-there are thousands of digital volunteering projects, collectively, in all these countries.
  • Virtual volunteering is a practice that’s more than 30 years old.
  • The USA probably has the largest number of virtual volunteering-related projects and the largest number of online volunteers – but other virtual volunteering hot spots include Canada, Mexico, Spain, Poland, Ukraine, Brazil and India. In Africa, Nigeria, Ghana, Kenya, Uganda and South Africa are worthy of attention as well.

Also see:

How many organizations involve online volunteers?

Research on USA volunteerism excludes virtual volunteering

When words get in the way (like “Virtual Volunteering”)

Volunteerism research should include virtual volunteering!

Finding out how many orgs are involving online volunteers

2013 stats – UN’s online volunteering service

The United Nations’ Online Volunteering service, which is managed by the UN Volunteers program out of Bonn, Germany, part of UNDP, has released some 2013 statistics about its service. In its March newsletter, UNV reports:

In 2013, the number of organizations that joined the service continued to grow (by 18% compared to 2012). 63% of the new organizations that benefited from online volunteers’ support were NGOs and other civil society organizations.

The number of online volunteers remained stable. Of the 11,328 online volunteers mobilized in 2013, 58% were female and 60% below 30 years old. 60% of the volunteers were from developing countries and 2% indicated they were people with disabilities.

By “remained stable”, I guess UNV means the number of online volunteers didn’t increase over 2012 numbers. What I wonder is what UNV is really counting – are these 11,328 people that expressed interest in online volunteering assignments, or people that actually participated in those assignments? Sad to say that most volunteers that sign up for assignments never actually participate in such, usually because the requesting organization never replies to the expression of interest.

What I love is that 60% of the volunteers were from developing countries – that’s something that has been true since I was directing the service from 2001-2005. It’s a number that shocks some people, but not me; when I talk with people in Eastern Europe, the Middle East, Northern Africa and East Asia about virtual volunteering, the excitement is palpable.

The majority of the 17,370 online volunteering assignments posted benefitted education (18%) or youth (14%). 8% were gender-related. The majority of assignments benefitted projects in Sub-Saharan Africa (38%) and projects with a global reach (33%).

But I’d love to see the numbers regarding types of virtual volunteering tasks – how many were web design-related, how many were related to consulting or advising in the area of a volunteer’s expertise, etc. And which proved most popular with people signing up for assignments?

On the Virtual Volunteering wiki, you can find a page listing more virtual volunteering research and statistics from a variety of researchers and other sources.

Research on USA volunteerism excludes virtual volunteering

graphic by Jayne Cravens representing volunteersThe Bureau of Labor Statistics says that USA volunteerism rates declined by 1.1 percentage points to 25.4% in a year ending September 2013. BUT, the survey apparently had wording that left out virtual volunteering, which makes me question the validity of these numbers.

Here’s how BLS identified volunteering activities:

  • Coach, referee or supervise sports teams
  • Tutor or teach
  • Mentor youth
  • Be an usher, greeter, or minister
  • Collect, prepare, distribute or serve food
  • Collect, make or distribute clothing, crafts or good other than food
  • Fundraise or sell items to raise money
  • Provide counseling, medical care, fire/EMS or protective services
  • Provide professional or management assistance, including serving on a board or committee
  • Engage in music, performance, or other artistic activities
  • Engage in general labor, supply transportation to people

It’s 2014 and this is how BLS defines volunteering activities?! In these definitions, where do these typical virtual volunteering activities go?

  • Managing an online discussion group
  • Facilitating an online video chat/event
  • Translating a brochure from English to Spanish
  • researching subjects
  • creating web pages (designing the pages or writing the content)
  • editing or writing proposals, press releases, newsletter articles, video scripts, etc.
  • developing curricula
  • transcribing scanned documents
  • designing a database
  • monitoring the news to look for specific subjects
  • managing social media activities
  • tagging photos and files

Heck, where do volunteering activities like hackathons and wikipedia edit-a-thons go in BLS’s volunteering activity categories?!

How do we get the Bureau of Labor Statistics and others that research volunteering activities, like the Pew Research Center, to change their survey methods so that virtual volunteering activities and new forms of volunteering, like hackathons, get included in research about volunteering? Perhaps someone at each organization should buy, and read, The Last Virtual Volunteering Guidebook?

Also see this blog of suggestions for research about virtual volunteering, specifically.

Update March 29, 2018: Well done, Australian Bureau of Statistics (ABS), for redesigning its the General Social Survey (GSS) – which measures the official number of volunteers in Australia – to ALSO capture informal, online and spontaneous volunteering, not just traditional, face-to-face, onsite volunteering. More about the change here.

Meanwhile, the Bureau of Labor Statistics, at least as of 2015, has the same old categories that exclude modern forms of volunteering. Online volunteering, hackathons, edit-a-thons – those still don’t get counted.