Tag Archives: patriotism

the growing youth & loneliness crisis (& lack of empathy crisis) – could volunteer engagement help?

The results of a nationwide survey by the health insurer Cigna released last year said that nearly 50 percent of respondents in the USA felt alone or left out always or sometimes. Two in Five felt like “they lack companionship,” that their “relationships aren’t meaningful” and that they “are isolated from others.” And the loneliest demographic among respondents was young people: members of Generation Z, born between the mid-1990s and the early 2000s, had the highest loneliness score, followed by Millennials. Yesterday, CBS Sunday Morning did segment that mentions this Cigna study and on the growing loneliness epidemic in the USA.

And then there is this report: significantly large numbers regarding unemployment among young people worldwide: in 2017, it was reported by CNN Money that youth unemployment in the eurozone has been stuck between 19% to 25% for the past eight years. In Spain and Greece, it’s north of 40%. The number of people in Italy aged between 15-29 years that are not in education, employment or training rose by 21 percent from 2008 to 2012, to 23.9 percent, and that number hasn’t improved seven years later. In Arab states, youth unemployment is around 30%. The incidence of unemployment among youth in Northern Africa was at 29.3% in 2016, representing the second highest rate across all regions.

Economists and government officials focus on the cost of unemployment to the economy as a whole, but for the unemployed, it’s a personal issue. Young people need jobs for the obvious reason: they need income to give them employment to pay for what they need to survive, day-to-day. But studies have shown that prolonged unemployment harms the mental health of workers and can actually worsen physical health and shorten lifespans as well. Prolonged unemployment can lead to an erosion of skills and, more worryingly, lead to pessimism, resentment and anger. Those negative feelings can be targeted at anyone that an unemployed person blames for their situation – people not from the area, people who are perceived as not at risk for unemployment, people perceived as taking the jobs the unemployed want, government officials, institutions, and anyone who is perceived as different.

While promoting volunteer engagement does nothing to address the immediate financial needs of the unemployed, volunteering can help a person with skills development for a career change and eventual employment. Could volunteer engagement also address other issues, like disconnection from society, resentment and anger for certain groups of people, like immigrants or ethnic minorities, and growing distrust in institutions? Can volunteering can give a person a connection to other people and to society as a whole, help increase their awareness about people and cultures different from their own and help build or restore trust in people and institutions? I think so, though there’s little data that directly supports my position.

When an organization involves volunteers, it gives non-staff a first hand, in-person experience with programs that are trying to improve the community or the environment – anything from promoting the arts to helping children’s education to accommodating dogs and cats that have been found or surrendered. This volunteer engagement can help build trust in organizations, in institutions, in the community and among people. It can give a volunteer a sense of value and influence. Volunteer engagement can play a vital role in building social cohesion and intercultural understanding, bringing together different segments of a population in a setting that can help build relationships and community. Volunteer management is community engagement and, as such, I believe volunteer engagement can help to address youth unemployment, cultural conflicts, intergenerational misunderstandings, integration, community cohesion, social integration, and on and on.

However, I’m not at all calling for business and government to start yet another Get-Out-And-Volunteer campaign. Please, don’t do that. Rather, this is a call for business and government to realize that, if they expect nonprofits, NGOs, charities and other organizations to involve more young people as volunteers, they need to provide the funding for that to happen.

Volunteers are not free. I just don’t know how many times I’m going to have to say that for it to finally be understood. For organizations to involve volunteers effectively, to involve more volunteers and to create opportunities for volunteers that go beyond just getting work done but also to build civic engagement and greater trust in the community, these volunteer-involving organizations must have the expertise to do it – which may come from training (which isn’t free) or hiring staff (also not cost-free) – and they may need additional resources to support additional volunteers, such as software or physical spaces.

Are corporations, governments, foundations and individual donors ready to step up and fund what’s needed to increase volunteer engagement, especially among young people?

April 16, 2019 update: Since the late 1960s, researchers have surveyed young people on their levels of empathy, testing their agreement with statements such as: “It’s not really my problem if others are in trouble and need help” or “Before criticizing somebody I try to imagine how I would feel if I were in their place.” According to this NPR article, Sara Konrath, an associate professor and researcher at Indiana University, collected decades of studies and noticed that, starting around 2000, the line starts to slide and young people are becoming less empathetic: more students were saying it’s not their problem to help people in trouble, not their job to see the world from someone else’s perspective. By 2009, on all the standard measures, Konrath found, young people on average measure 40 percent less empathetic than the previous generation. Again: could volunteer engagement help? Could exposing young people to those different from themselves help? And are corporations, governments, foundations and individual donors ready to step up and fund what’s needed to increase volunteer engagement, especially among young people?

July 16, 2019 update: US Teen and the number of suicide deaths among young people began climbing around 2008 and reached a new high in 2017, according to the Centers for Disease Control and Prevention. Suicide rates lately have been increasing in all age groups in America, in almost every state. The number of teens diagnosed with clinical depression grew 37 percentw between 2005 and 2014. And suicide attempts are on the rise as well.

Also see:

Welcoming immigrants as volunteers at your organization

Internet-mediated volunteering – the impact for Europe“, part of the ICT4EMPL Future Work project. This 2013 study on virtual volunteering in European countries includes information on volunteering as a path to employability and social inclusion, especially for young people.

Volunteering to Address Your Own Mental Health (Depression, Loneliness, Anxiety, etc.)

Deriding the monetary value of volunteer hours: my mission in life?

can volunteer engagement cultivate innovation?

Volunteer management is community engagement

hey, corporations: time to put your money where your mouth is re: nonprofits & innovation

Corporations: here’s what nonprofits really need

Welcoming immigrants as volunteers at your organization

Disclaimer: this is not legal advice. I am not a lawyer. Any activity incurs risk. The author (me) assumes no responsibility for the use of information contained within this document.

May 2022 update: This is from an Afghan refugee I know in Australia:

Hello Jayne, I am so happy as the past Saturday i was able to do a one day volunteering job for the election day. It was a nice experience and i also took my eldest niece with me. She was so happy and told me that she would love to do volunteering in the future as well. I couldn’t wait and wanted to write you. 

Original blog:

graphic by Jayne Cravens representing volunteers Volunteer engagement is so much more than getting work done: it allows the community to see, first hand, what a nonprofit or other mission-based organization or program does, it allows a nonprofit or government program to cultivate relationships with certain demographic groups it might not otherwise, it creates stronger ties between a program and the community, and it can contribute to community cohesion, bringing together different segments of a population in a setting that can help build relationships and understanding.

All of these reasons for engaging volunteers are why it’s a good idea for mission-based programs to explore ways to welcome residents who are immigrants as volunteers. You are missing out on a tremendous amount of talent and energy if you are excluding immigrants as volunteers, and such exclusion contributes to community divisions.

Immigrants might be long-term residents of a neighborhood or community, but they can feel on the margins of such, for a range of reasons. They often have children in the local school system, work in a local job, attend a local community of faith, pay taxes, are affected by the same social, political, economic and environmental issues as other residents, etc., but may not feel included or welcomed to volunteer in their communities. Just like other people, immigrants care about children, the environment, people with disabilities, safety, local prosperity, animals and more in the places where they live.

There is no law preventing an immigrant from volunteering with nonprofit organizations in the USA, and most local government agencies, including public schools, also aren’t prohibited by law from involving immigrants as volunteers. This is in contrast to federal agencies, where there are some prohibitions (more on that later).

Here are ways to make your organization more welcoming for immigrants living in your community. Note that this is USA-specific information, and, again, note that rules regarding volunteer screening and engagement can be different for nonprofit organizations versus federal agencies:

If your nonprofit organization or local government agency currently says on its web site or in other material that a volunteer must be a citizen of the USA, reconsider that requirement. Such a requirement excludes green card holders – legal permanent residents – among others. Why would you exclude green card holders from volunteering as, say, volunteer firefighters or tutors in the local school system? Think carefully about why you have certain citizenship or legal residency requirements for volunteers, and unless you can come up with a specific reason for this requirement – for instance, some roles require a multi-state criminal background check because the volunteer would be working with children or other vulnerable populations – consider changing that protocol.

According to this web site from the USA National Park Service, citizens of countries other than the USA are eligible to participate in federally-sponsored volunteer programs only if they are accepted for one of the Exchange Visitor Program categories through a designated sponsoring organization that is certified by the U.S. Department of State. Individuals who are not USA citizens but reside in here may volunteer with a federal agency if they are a lawful permanent residents (green card holders); or if they are non-immigrant aliens with F-1 or J-1 visa status, who are bona fide students residing in the USA to pursue a course of study at a recognized, approved institution of education. Again, these are rules for volunteering with federal agencies, NOT with local government agencies, like public schools, nor with nonprofit organizations.

Also, note that the US military allows certain undocumented immigrants to serve.

If your organization requires volunteers to provide documentation to prove their identity, then state on your web site and in orientations for new volunteers that, at least for some volunteering roles, this could be a driver’s license or passport from any country, not just the USA. You could also ask for a consular identification card, which is issued by some governments to their citizens who are living in foreign countries (they are not certifications of legal residence within foreign countries). If you require proof of a local residence and a local mailing address, ask for a utility bill or housing lease. You can also ask for references from employers or officials of the person’s community of faith. It is possible to do criminal background checks on immigrants without social security numbers: even with just a person’s name and date of birth, many county and state criminal databases will indicate if any applicant has had any prior arrests or convictions. Make it clear to applicants if you are going to do this with their information (submit it to local law enforcement). You may want to check with the law enforcement agency that does your criminal background checks to ask them about their policy for working with U.S. Immigration and Customs Enforcement (ICE); many law enforcement agencies will not turn over any information to ICE without a court order, and if they have this stated policy (these days, it will be on their web site if they have this policy), you can let your volunteer applicants know.

Some organizations, such as public schools, require that volunteers provide social security numbers so that a particular type of criminal background check can be conducted, and in many cases, that requirement cannot change because it is required by a state law. But what can change is volunteer roles that are offered. Could you create volunteer roles that don’t require a criminal background check, because a volunteer is never alone with children or other vulnerable populations? For instance, nonprofits that do beach cleanups don’t do criminal background checks of the participating volunteers, nor ask for their social security numbers. Habitat for Humanity does not ask for this information for volunteers participating in house building. Nonprofit theaters and performing arts centers rarely do criminal background checks on volunteer ushers, who show people to their seats before a performance. Could you create such volunteering tasks that don’t require criminal background checks, because the volunteers are always in groups, never one-on-one with a volunteer, client, member of the public, etc.? For instance, in a public school, you could set the rule that only volunteers with a social security number and valid state ID would be allowed unsupervised access to children, for such activities as tutoring and to chaperone field trips, but allow other volunteers without social security numbers (but are vetted in other ways) to create murals or help at in-classroom parties.

(and remember that keeping children and other vulnerable populations safe requires MUCH more than a criminal background check – see this resource for more information)

No matter what form of identification you ask for, state clearly on your web site and in your orientation for new volunteers that you will not sell, trade or give this information to any other agency, that only your human resources staff and head of the organization will have access to this information (no other staff should be able to go through volunteer – or paid staff – files), and that you will not give these records to any law enforcement agency without a court order. Also clearly state that you will not voluntarily release personally identifiable data or information to any law enforcement agency, and will not release information that may be used to ascertain an individual’s religion, ethnicity or race, unless for a law enforcement purpose unrelated to the enforcement of a civil immigration law and only with a court order – or with the volunteer’s permission. Explain your photo release policy carefully, and give all volunteers the right to ask that a photo of themselves be removed from your web site.

Note in your communications with new volunteer applicants that no staff member at your organization shall grant ICE or border patrol agents access to your facilities for investigative interviews or other investigative purposes without a court order. You may want to put this statement on your web site as well.

Except when compelled by a law or a specific written policy, there’s no reason for an organization to inquire into the immigration or citizenship status of anyone. Talk to all employees, consultants and volunteers about what they should and should not ask of each other – not just immigration status, but also things like income, property holdings, health conditions (“Are you disabled?!”), etc.

Consider posting a sign such as the one below at your entrance and in your lobby, to make it clear you welcome all people to inquire about volunteering, about client services, etc.:


A group of volunteers supporting the Charlotte-Mecklenburg Schools in North Carolina was assigned to find a way undocumented immigrant parents could volunteer in their schools. This article is about their struggle and this article is about what they finally ended up doing.

My only other caution regarding involving immigrants as volunteers would be involving such in unpaid internships. An unpaid internship is volunteering, just as virtual volunteering, skilled volunteering, pro bono services, microvolunteering, episodic volunteering, group volunteering and all the other forms of donated, unpaid service are. But internships are full-time experiences and meant specifically to give someone on-the-job training for eventual paid work. The US Department of Labor is concerned both with the protection of jobs for United States citizens, and views internships as jobs, even those at nonprofits.

On a different note: A federal judge granted class-action status to a lawsuit filed in 2014 claiming thousands of detained immigrants were forced to work for $1 a day or nothing at all while in custody of ICE at Denver Contract Detention Facility. The forced labor could be considered a violation of federal anti-slavery laws, according to the Washington PostJaqueline Stevens, head of Northwestern University’s Deportation Research Clinic, said the Denver facility violated the federal standards of volunteer work programs in which many detainees are required to participate. Stevens’ research prompted the original lawsuit. “Just slapping the word ‘volunteer’ in front of ‘work program’ doesn’t exempt the prison firm from paying legally mandated wages any more than McDonald’s can use ‘volunteer’ senior citizens and pay them Big Macs,” Stevens told the Washington Post.

October 14, 2017 addition: If your nonprofit organization says a prayer before meetings or events, says the Pledge of Allegiance to the USA flag, has trainings where recruits run behind a USA flag and chant, etc., and you want to be a more welcoming organization to both immigrants and people of a variety of religious and non-religious practices and political beliefs, you should reconsider those activities as official parts of your organization’s activities. If you are a religiously-affiliated organization, and state this as a part of your mission, then religious practices as a part of your organization’s activities are to be expected. If your organization is focused on patriotism or loyalty to the USA, and state this as a part of your mission, then nationalistic practices as a part of your organization’s activities are to be expected (remember:the US military allows certain undocumented immigrants to serve, and those service men and women most certainly run behind a USA flag – and know that expectation going in!). But if you don’t have such statements in your mission statement, and if you want to be a welcoming organization to a diversity of people, you need to rethink these religious and nationalistic activities – they might feel affirming to you and might give you pride regarding your own religion, beliefs or country affiliation, but they might feel exclusionary, uncomfortable – even xenophobia – to others, such as people who are from other countries and, while legal residents of the USA, aren’t citizens, people who are of a religion that disallows such ceremonial activities, people who are of a religion different than that from which the prayer comes, people who are not religious, people who have had negative experiences with nationalistic agendas, and on and on. See Making certain volunteers feel unwelcomed because of your language and Do you welcome people with your language? for more on the subject of being welcoming organization.

Here are more resources from other organizations regarding immigrants as volunteers:

  • National Volunteer Week: How Much Do Immigrants Volunteer? “Volunteering has long been shown to bring stability to neighborhoods and increase the level of cohesion and bonding among friends and neighbors. In communities with large immigrant populations, these are particularly desirable attributes, and places like New York City have already increased efforts to incorporate immigrants into social and political volunteerism… Our analysis produced some interesting takeaways that can help advocates and community leaders inspire more immigrants to join organizations—and, in turn, get more out of their participation.” From the New American Economy Action Fund
  • Increasing Knowledge Related to the Experiences of Undocumented Immigrants in Public Schools. This article describes the experiences of school personnel working with undocumented immigrants in public schools and the opinions and attitudes of school personnel. It was published in Educational Leadership and Administration: Teaching and Program Development, Volume 24, January 2013, ISSN 1532-0723 © 2013 California Association of Professors of Educational Administration
  • Parental Involvement in Schools. “Students with parents who are involved in their school tend to have fewer behavioral problems and better academic performance, and are more likely to complete high school than students whose parents are not involved in their school. Positive effects of parental involvement have been demonstrated at both the elementary and secondary levels across several studies, with the largest effects often occurring at the elementary level. A recent meta-analysis showed that parental involvement in school life was more strongly associated with high academic performance for middle schoolers than helping with homework. Involvement allows parents to monitor school and classroom activities, and to coordinate their efforts with teachers to encourage acceptable classroom behavior and ensure that the child completes schoolwork. Teachers of students with highly involved parents tend to give greater attention to those students, and they are more likely to identify at earlier stages problems that might inhibit student learning. Parental involvement in school, and positive parent-teacher interactions, have also been found to positively affect teachers’ self-perception and job satisfaction.”

October 18, 2017 update: The Daily Mail in the UK has an article about volunteering by asylum seekers in Italy and how the practice has been both praised and panned. Some see it as an opportunity for asylum seekers to do something positive and break with boredom, some see it as exploitation of asylum seekers, and some see it as stealing paid jobs, because the asylum seekers are doing for free what people in Italy are usually paid for. Susan Ellis and Rob Jackson do a great job of exploring the issue in depth. My own thoughts: Just picking up trash together – but never interacting with local people – doesn’t help much in terms of integration of refugees. Couldn’t there be a volunteering action that brings together both local people and refugees? I am sympathetic to labor unions – there are politicians who will look for a way for volunteers to do what paid people are doing, so that they can cut funding – it does happen. But surely there are plenty of things refugees-as-volunteers can do that paid people aren’t doing? I can look around my own community right now and see all sorts of things refugees could so as volunteers that no one is being paid to do and that would most certainly help them integrate right here in this small Oregon town – I would imagine Italy could do the same.

Update December 1, 2017Young refugees keen to volunteer in Australia

Here are more of my resources on related topics:

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