Tag Archives: online

Should you leave Twitter & Facebook for the fediverse?

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It’s a mouthful, but bear with me:

The non-profit, distributed, community-oriented fediverse might be something you need to check out and use, for your personal and professional activities – and maybe the nonprofits you work for.

More and more users are leaving Facebook and Twitter to join such communities because they are uncomfortable with the corporate policies and the owners of the companies. Some nonprofits feel that they have an ethical duty to NOT be associated with such.

Most folks are staying on Facebook and Twitter, but creating profiles on other platforms, including the fediverse, just in case they decide to change their social media patronage altogether.

The fediverse is similar to social media networks like Facebook or Twitter, but it’s not controlled by any one corporation. To you, the user, it will feel like any social media channel, but how it is set up and organized in the background is very different from for-profit platforms.

The fediverse is a network of social media servers that share one another’s content. If I set up my account on one server and you set up your account on another server, we can still see and repost each other’s content because the servers are part of a “federation.” To the user, it feels just like, say, Facebook – you see all the content of those you follow – you will have no idea they are signed up via a different server than you unless you really look for it.

The only challenge you will probably ever face as a user on a fediverse is when you sign in – you have to remember the address of your server. I do this the same way I track my passwords. But, again, otherwise, a fediverse feels just like any other social network.

The most famous example of a fediverse is Mastodon, which is a lot like Twitter. When you join Mastodon, you have to join via one of its servers. Most people join via the “social” server – it’s the first one you see when you go to the site to create an account. Each Mastodon server has its own policies and administrators. If you do not like a change in policies on the server you have joined, you can leave one for another without losing followers. Most servers follow the Mastodon Covenant, which requires a basic level of administrative service as well as active moderation against various forms of hate speech. But, honestly, as a user, you probably won’t ever have to deal with ANY of this.

An added bonus: “Mastodon’s robust REST APIs are based on ActivityPub, a W3C standard”. That means Mastodon has a commitment to accessibility!

This article in InfoWorld by Andrew C. Oliver offers the best argument I’ve seen for creating a Mastodon account and for thinking very seriously about the consequences of supporting Facebook, Twitter and Instagram with your content.

As for me: I am on Mastodon and am using it more and more. I still have an account I use for professional reasons on Twitter, a Facebook professional and a personal page, and a mostly-personal Instagram account. But I like having alternatives – especially Mastodon and Reddit (and I’m getting more and more benefits from Reddit – including lots of traffic for my blog and two consulting jobs). I haven’t deleted my personal Twitter account but I use it primarily to encourage people to follow me elsewhere (difficult to do, since the Twitter algorithms now seek out such content specifically to downgrade it and keep it from being viewed by most followers).

For the nonprofits I work for, including TechSoup: I do have profiles for them on Reddit, and was able to reclaim TechSoup’s Reddit group, and posting there has resulted in some traffic here on the TechSoup community. But I still haven’t put any of them on Mastodon – mostly because I know that, in the case of one of the nonprofits I work with, none of their clients or donors are on it. But that could change… and I need to be ready.

What about you and the nonprofits you help/work for? Are they exploring other social media platforms with an eye to not over-relying solely on just one channel? Remember: no social media platform is forever. Eventually, the one you love most will go the way of AOL communities, MySpace, Friendster…

Also see:

cover of Virtual Volunteering book with hands raising up various Internet connected devices

For detailed information about leveraging online tools to support and involve volunteers, whether they provide their service onsite at your organization, onsite elsewhere, or online, get yourself a copy of The Last Virtual Volunteering Guidebook. Online platforms and social media channels come and go, but the recommendations here are timeless. You will not find a more detailed guide anywhere on this subject than than The Last Virtual Volunteering Guidebook. It’s available both as a traditional print publication and as a digital book.

If you have benefited from any of my blogs or other parts of my web site and would like to support the time that went into researching information, developing material, preparing articles, updating pages, etc. (I receive no funding for this work), here is how you can help.

In-person / on-site work & meetings automatically better than online? NOPE!

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image of a panel discussion

Quit saying that to be productive, staff – employees, consultants and volunteers – need to be onsite. 

Quit saying that, to be productive, we need to return to onsite meetings. 

Quit saying that, to build trust and to be more personal, we need to be talking face-to-face in the same room. 

Stop it with that nonsense. 

Why do you think face-to-face meetings are more productive or are better ways to build trust in a team? I have had enough time wasted in onsite meetings to last a LIFETIME. I have sat in more onsite, face-to-face meetings than I can count where nothing was accomplished.

I’m not saying never to have onsite meetings. I’m not saying that people shouldn’t ever work together in the same time and place.

But this assumption that onsite meetings are somehow automatically better, more productive, have more personality, allow people to get to know each other better, is just BOLLOCKS. 

If your team doesn’t trust each other, if your team feels it can’t rely on certain members, if your team isn’t communicating well with each other, none of that is going to be automatically solved by changing from online to onsite meetings. 

None of what makes for an effective meeting automatically happens just because you are meeting onsite. NONE of it. Quit implying that it does. 

Effective meetings, whether onsite or online:

  • have clear agendas that are communicated before the start. 
  • have an agenda that is results-oriented/mission-focused.
  • start at the time they say they will and they end at the time they say they will. 
  • are effectively facilitated so that attendees stick to the agenda and scheduled decisions are made. 
  • allow everyone to speak within the time frame given.

The meeting facilitator needs to have recognition from members to be the person to remind attendees if the discussion period for an agenda item is finished now and it’s time for a decision, or when to table a decision for the next meeting. The facilitator needs to be empowered to remind people who didn’t read the meeting materials beforehand that, in the future, they need to do that. 

Case in point: I served on a board for three years. Our meetings became vastly more productive when we moved ONLINE because of the pandemic. I even got to know some of the board members more in our online meetings – the side chats on Zoom allowed truly EVERYONE to express their opinion, even their humor.

Meeting face-to-face, in the same place and time, does not magically create better communications and does not automatically create a sense of team. If your online meetings aren’t working out the way you want, the problem is probably not that you are all online.

cover of Virtual Volunteering book with hands raising up various Internet connected devices

Want to learn more how to effectively work with people online? The Last Virtual Volunteering Guidebook. The lessons here are focused on engaging volunteers, but all are easily adapted for working with paid staff. If you want to learn how to leverage online tools to communicate with and support volunteers, whether those volunteers are mostly online (virtual volunteering) or they provide service mostly onsite at your organization, and to dig deep into the factors for success in supporting online volunteers and keeping virtual volunteering a worthwhile endeavor for everyone involved, you will not find a more detailed guide anywhere than The Last Virtual Volunteering Guidebook. It’s based on many years of experience, from a variety of organizations. It’s available both as a traditional print publication and as a digital book.

If you have benefited from any of my blogs or other parts of my web site and would like to support the time that went into researching information, developing material, preparing articles, updating pages, etc. (I receive no funding for this work), here is how you can help.

Announcement regarding the Virtual Volunteering Wiki

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At the end of 2022, I will no longer update the news section nor the research section of the Virtual Volunteering Wiki.

The wiki has been an unfunded project since it was launched a decade ago, in association with the publication of The Last Virtual Volunteering Guidebook. It’s a project that I have struggled to keep up-to-date because my paid work has to be my priority. I had intended to stop updating it back in 2020, but the start of the COVID pandemic in the USA in 2020 meant a surge in news and, months later, a surge in research, so I spent many, many hours – all without funding – reading through the news and research summaries and updating as appropriate.

But the surge in news and research regarding virtual volunteering has died down significantly. Therefore, I’ve decided that the end of 2022 is a good time to stop updating those two sections. The reasons:

  • Virtual volunteering is no longer new, innovative nor experimental. Virtual volunteering is mainstream. When this wiki was launched, there were already thousands of nonprofits, NGOs, charities, community groups and government agencies involving online volunteers, but there was a need to prove it. There was also an ongoing need to show the varied ways organizations involve online volunteers. But now, virtual volunteering is a commonplace term and new but not-so-unique initiatives are launched at least weekly. It’s the opposite problem regarding research: there are so many research articles related to virtual volunteering now, because of the COVID-19 pandemic, it’s impossible to keep up with them in my spare time – again, my paid work has to take priority.
      
  • I don’t have the time nor the funding to continue. Without funding, I can’t afford to subscribe to news outlets so I can read all of the stories, and since I have no funding to continue the wiki or research virtual volunteering, I pursue other professional pursuits where I can get funding (so I can pay for things like my mortgage, my motorcycle insurance, my health care costs, etc.).

I’ve been trying to find a university to host the wiki and incorporate its updating into a class curriculum for years, but have never had any interest at all. And so I’ve given up.

The wiki will stay online as long as my own web site stays online, and I may update other less time-intensive sections if a particularly outstanding resource comes my way.

And, of course, The Last Virtual Volunteering Guidebook remains available for purchase!

This is probably my last blog of 2022, so here’s to a happy, prosperous, healthy 2023 for all of us.

Also see:

I hope we stop talking about virtual volunteering

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I really do mean that headline: I hope we will stop talking about virtual volunteering.

What I mean is: I hope we will stop talking about online volunteers versus onsite volunteers. I would be so happy to never hear the phrase “virtual” volunteers, distinguishing them from “real” volunteers, ever again. I hope that, at last, all managers of volunteers realize they need to be using the Internet to engage and support ALL volunteers.

Co-author Susan Ellis and I wanted The Last Virtual Volunteering Guidebook to be a turning point, to be the last time anyone talked about using the Internet to engage and support volunteers as something separate and completely different than engaging and supporting traditional onsite volunteers. We hoped the book would be the moment that virtual volunteering stopped being segregated to separate books or a separate chapter at the end of a volunteer management book or a separate workshop on volunteer recruitment, volunteer support, etc.

Sadly, the publication of the book was not the turning point we were hoping for.

So… could the pandemic and the massive rise in popularity of virtual volunteering be that turning point? Could this be the moment that we stop thinking of volunteer engagement this way, with groups completely segregated from each other:

And, instead, we think of volunteer engagement this way, with everyone in the yellow oval being volunteers and intersecting together, and being in more than one grouping?

They are all volunteers. And unless the volunteers don’t have Internet access, you should be using the Internet to engage and support all of your volunteers – to refuse to do so creates so much more work for you, the manager, and leaves out so, so many people as volunteers – it undermines any goals you might have regarding diversity and inclusion.

(Yes, there are volunteers without Internet access – just as there are volunteers who don’t like your traditional thank-you banquet and choose not to attend, or volunteers who don’t like working with the public or in groups and prefer to work behind-the-scenes, alone. No one thing you do onsite, face-to-face is appropriate for all volunteers.)

If you are writing a book or teaching a class about the basics of volunteer management, it should talk about using the Internet to support and engage volunteers – not at the end, but throughout the book or workshop. If you are going to focus on how to

  • identify tasks for volunteers
  • recruit volunteers
  • keep volunteers engaged/volunteer retainment
  • recognize/honor volunteers.

Then you should be talking about:

  • identifying tasks people can do online, not just onsite
  • using the Internet to recruit volunteers for both onsite and online roles and tasks.
  • using Internet tools to keep volunteers engaged/volunteer retainment
  • using your web site, YouTube, social media and other Internet tools to recognize and honor volunteers.

You don’t even have to say the phrase virtual volunteering in your workshop or article. People don’t think of themselves as online volunteers – just as volunteers, so why are you talking about them as this completely separate group?!

Also see:

cover of Virtual Volunteering book with hands raising up various Internet connected devices

The Last Virtual Volunteering Guidebook is a volunteer management book for anyone that supports or engages volunteers, or who cares about the overall volunteer engagement at their agency. The book has never been just for people that want to involve online volunteers. In fact, the book emphasizes support for ALL VOLUNTEERS more than any other topic. When Susan Ellis and I wrote The Last Virtual Volunteering Guidebook, we never envisioned a global pandemic creating this massive, sudden shift to virtual volunteering for so many agencies, and I’m glad the book has been helpful to so many in these trying, fatiguing times, but I worry that people are thinking of virtual volunteering as something that will go away when the pandemic eases. Just as virtual volunteering is a practice that’s more than 35 years old and undertaken by thousands of organizations long before 2020, it will continue to be not only a reality, and an expectation.

Also see:

Request to all those training re: volunteer management (blog).

My own training videos (all free!).

If you have benefited from this blog or other parts of my web site or my YouTube videos and would like to support the time that went into researching information, developing material, preparing articles, updating pages, etc. (I receive no funding for this work), here is how you can help. 

Milestone: more than 100 virtual volunteering research articles

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As of October 2020, a milestone has been reached regarding virtual volunteering: I’ve found more than 100 research articles, dating back to 1997 and most with a university association, related to virtual volunteering. These are all listed here at the Virtual Volunteering Wiki.

I started tracking published research regarding virtual volunteering – using the internet to engage and support volunteers – when I directed the Virtual Volunteering Project at the University of Texas at Austin. I began heading the project in December 1996 and within several months of looking, I not only had found about 100 programs, most at nonprofits, a few at schools, that were involving online volunteers, I also realized that the practice was at least a couple of decades old, first starting at the Project Gutenberg, a volunteer effort that began in 1971 to digitize, archive and distribute the full texts of public domain books, such as works by Jane Austen, Charles Dickens, Sir Arthur Conan Doyle and Mark Twain. But what I had trouble finding was academic research on the subject. I had found a fair amount by the time The Last Virtual Volunteering Guidebook was published, but even so, it seemed still to be rather on the lean side for a practice that was so well-established.

I had no funding to research and write The Last Virtual Volunteering Guidebook, and I’ve had no funding to continue maintaining the Virtual Volunteering Wiki, which tracks news and research regarding using the Internet to engage and support volunteers. But, indeed, I’ve maintained the wiki all these years, focusing on things that I deemed newsworthy and, especially, academic research. When I realized that there are now more than 100 research articles, dating back to 1997 and most with a university association, related to virtual volunteering, I felt it was worth celebrating. And this is just the English-language material: I bet there is a fair amount in Spanish, given Spain’s leadership in virtual volunteering for a couple of decades now.

Note that sometimes research articles do not call the unpaid contributors or unpaid virtual team members “volunteers.” For instance, any research paper on Wikipedia contributors could be considered research on virtual volunteering, as Wikipedia contributors – Wikipedians – are unpaid by Wikimedia for those contributions.

Also note that many of the papers make the mistake of talking about virtual volunteering as new, ignoring or overlooking its more than three-decade history. When I read that this is a “new” practice in an academic paper recently published, especially a thesis or dissertation, it makes it very hard for me to take the rest of the research seriously. I wish more university professors would catch that inaccurate point of view early on in a PhD student’s exploration of the subject.

It’s so wonderful to see that virtual volunteering now has a rich research history to go along with its rich history of practice, and I love reading perspectives about virtual volunteering by people who ARE NOT ME. Look, it’s been fun to be the world’s expert regarding virtual volunteering, but I’m so hungry to read perspectives by other people, particularly regarding what works best in supporting online volunteers, particularly different demographics of such volunteers – is it different to involve teen online volunteers in India versus tech-savy senior volunteers in Germany? Is there something that works well supporting online volunteers in South Africa that is different than what’s done in Spain? Is engaging and supporting rural online volunteers different from engaging and supporting urban or suburban online volunteers, even in the same country? I’d love to see such comparative studies!

What’s not needed? Research on the motivations of people who volunteer online. Good grief, people, ENOUGH!

I would also love beyond words if a university would step forward and be willing to take over management of the Virtual Volunteering Wiki. Having university students and faculty maintaining this would make it a much more rich and valuable resource. Any takers?

Let me be frank: I’m going to eventually retire. I’ll always be interested in virtual volunteering, and I’ll be an online volunteer myself for, I hope, decades to come (in between my extensive motorcycle riding). But just as there is no one Queen or King of All Things Volunteer Management, there shouldn’t be just one person, or always the same person, keeping track of news and research regarding virtual volunteering and distilling the key points of such. It’s overdue for new leaders, and a diversity of new leaders, to emerge in this field. I stand ready to support those new leaders (or, at least, figuratively – I can’t stand as long as I used to).

If you have benefited from this blog or other parts of my web site and would like to support the time that went into researching information, developing material, preparing articles, updating pages, etc. (I receive no funding for this work), here is how you can help. 

Guidance on Virtual Volunteering – time tested!

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The Last Virtual Volunteering Guidebook: Fully Integrating Online Service Into Volunteer Involvement was published in early 2014. Now, six years later, is it still relevant? Oh, yes… I know because I’ve been testing all the principles offered in it over and over since it was published (as well as before it was published, when I was still writing it). My latest test: working with more than 150 online volunteers that participated in Knowbility’s 2019 Accessibility Internet Rally.

The book is the result of more than 20 years of research and practical experience by me, with heavy advice and observations by the book’s co-author, Susan Ellis. When we wrote the book, we wanted it to be timeless, like so many of Susan’s own books about various aspects of volunteer management. It’s not that I don’t still have things to learn about working with volunteers, online or off – I do! We all do. It’s that we believed strongly that certain principles would not change, and would be easily adapted no matter how the technology or even society evolved. These were principles that were explored in-depth at a variety of organizations when I managed the Virtual Volunteering Project at the University of Texas at Austin back in the 1990s, and they continue to be explored and tested – and proven.

For instance, I learned in the 1990s that the easier I made it for volunteers to sign up to volunteer, the larger the percentage of those volunteers that dropped out without even starting the assignment, let alone finishing it. But just putting in a simple second step that a candidate had to complete before they got to start on the assignment screened out the people who didn’t understand this was REAL volunteering and screened in the people who would take it seriously. It was true in 1998 and it’s true NOW, more than 20 years later.

I learned early on in studying virtual volunteering, a practice that’s been happening since the 1970s, and in working with online volunteers myself in the 1990s, that volunteers need to feel supported and valued or they won’t finish an assignment, or won’t finish it with the quality needed by an organization. In my role with Knowbility this time, I came on very late in the rally process, and because of that, trying to build trusting relationships with the volunteers that were already on board and get answers quickly to their questions proved quite difficult. The problems I have had with volunteers and that they had with their participation can almost all be traced back to that situation.

I learned early on, many years ago, that having expectations of volunteers in writing, online, both in role descriptions and in policies and procedures, was KEY to ensure both volunteers and managers are all on the same page as far as what’s happening and what’s needed, don’t get conflicting information, have a common place to look for guidance, etc. It greatly reduces conflict and misunderstandings, two factors which can lead to a lot of problems in volunteer engagement. Everyone isn’t going to read absolutely all of the support materials, but having it for referral is amazing in getting questions answered and conflicts resolved quickly. This lesson has been reinforced over and over over the years, including during this Knowbility event.

I’m thrilled to know my book is still relevant!

I have more than 100 hard copies of The Last Virtual Volunteering Guidebook in my possession and I would love for you to have one – or more! You can also order an electronic version. Yes, it’s available via Amazon, but let me be frank: I get far, far more money from the sale if you buy directly from me. Please consider doing so – buy one for yourself and for your favorite nonprofit!

Cuso International’s E-Volunteering Guide

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Cuso International is a non-profit international development organization based in Canada. Cuso places and supports highly-skilled volunteers from Canada and the USA in developing countries to support a variety of projects. It is similar to VSO in the UK, the Peace Corps in the USA, and the United Nations Volunteers program, part of UNDP.

Some years ago, Cuso International found that approximately 60% of the Cuso International volunteers who returned from their in-country placements continued to support their in-country program partners, usually NGOs, through various online activities. Cuso International established E-Connect program “to formalize and enhance this activity that is occurring already and lend further work experience credibility to the distance support provided by the volunteers.” Its E-Connect program is not limited to returning volunteers: many of its online volunteering opportunities are for any skilled person that meets the experience requirements, though most roles are limited to Canadian Citizens and Permanent Residents only.

Cuso International also produced the nine-page E-Connect: Cuso International’s E-Volunteering Guide. The guide offers an overview of the kinds of online volunteering Cuso International supports and a table of task-based support ideas for online volunteering. Online volunteers involved with Cuso International complete a Scope of Work document for each placement at the beginning of the assignment. This document outlines the overall project goals, planned tasks, and deliverables associated with the volunteer assignment. “Online volunteers complete different reporting documents at varying times during their e-placement to measure their project’s impact on their program partner over time as well as to monitor their own experience throughout their journey.”

In another guide for online volunteers, Cuso International makes this important observation about virtual volunteering, one that I’ve made for many years:

E-Volunteer placements may be perceived as “easier”, or not as commitment-intensive than in-country placements as you do not have to re-locate countries, follow a routine schedule, or perform the work in-person on someone else’s time. However, online placements can be just as rigorous and involved and volunteers may have to work harder on communication, assume a greater individual responsibility, and be more proactive to have a successful e-placement.

vvbooklittleThere are lots more suggestions and specifics about virtual volunteering, including task and role development, suggestions on support and supervision of online volunteers, guidelines for evaluating virtual volunteering activities, suggestions for risk management, online safety, ensuring client confidentiality and setting boundaries for relationships in virtual volunteering, and much more in The LAST Virtual Volunteering Guidebook, available both as a traditional printed book and as a digital book. There is also a great deal of information about online volunteers working directly with clients, as well as the chapter written for online volunteers themselves. The book is by myself (Jayne Cravens) and Susan Ellis.

Also see:

List of my books, papers, citations in other publications

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I have no idea why I haven’t done this before: I’ve made a list of my own publications (many available for purchase, as well as books, white papers, academic papers, etc. that quote me or cite my work, going back to 1999.

vvbooklittleMy most well-known traditional publication is The Last Virtual Volunteering Guidebook. This book, which I co-wrote with Susan J. Ellis, is our attempt to document all of the best practices for using the Internet to support and involve volunteers from the more than three decades that this has been happening. Whether the volunteers are working in groups onsite, in traditional face-to-face roles, in remote locations, or any other way, anyone working with volunteers will find The Last Virtual Volunteering Guidebook helpful. The book is available both in traditional print form and in a digital version.

 

online communities, sexual harassment & hate speech – UNESCO weighs in

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During the 62 Session of the Commission on the Status of Women (CSW62), UNESCO participated in an event exploring the role of online communities in relations to sexual harassment and hate speech. The event took place on 13 March at the Permanent Mission of Finland to the United Nations in New York and other partners were Ministry of Social Affairs and Health in Finland, National Institute for Health and Welfare and Kenya Human Rights Commission.

Interventions to combat the online hate speech were presented including a guidebook, #WeWillNotBeSilent – What is hate speech and what it has got to do with gender? (PDF)

This multi-stakeholder effort raises awareness of the (sexist) hate speech and offers guidance for youth on responding and preventing (sexist) hate speech online.

Currently, 1 in 5 women using the Internet lives in countries where abuse of women is likely to go unpunished and 73 percent of women online have experienced some form of online violence.

Gender equality is one of UNESCO’s global priorities and well reflected in UNESCO’s interventions. These include efforts to counter online hate speech, empowering women and girls to harness digital and media literacy skills, promoting the safety of women journalists and gender parity in media. UNESCO is also addressing the issue through the development of international frameworks to build an open, human rights based, accessible and pluralistic knowledge societies and media environments.

Also see this publication, Countering online hate speech

More:

Updated: list of research on virtual volunteering

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I don’t have funding to research virtual volunteering, but in my spare, unpaid time, I try to track academic studies and evaluation reports on virtual volunteering by others. At least twice a year, I search for published research regarding online volunteering / virtual volunteering, including studies on the various different activities that are a part of online volunteering such as online activism, online civic engagement, online mentoring, micro volunteering, remote citizen scientists, remote volunteers, crowd-sourcing, etc. I’m not looking for newsletter articles, press releases or no newspaper articles; rather, I’m looking for scholarly reports providing qualitative and quantitative data, case studies, comparisons, etc.

I have just uploaded the list of such research articles on the Virtual Volunteering Wiki, a free online resource I maintain with Susan Ellis. I was surprised at how many I found published in 2017. Note that sometimes research articles do not call the unpaid contributors “volunteers.” Included on this list are also research articles on virtual teams, which often involved paid staff; that’s because these research studies are especially applicable to virtual volunteering scenarios. These mostly go in reverse publishing or research date order.

If you are interested in researching virtual volunteering, this blog can give you guidance before you get started.

I also maintain a list of the latest news about virtual volunteering. You will find a long list, in reverse date order, of news articles and blogs about virtual volunteering, focusing on especially innovative or news-worthy pieces. I also have a list of articles from 1996 to 2011, including the oldest article I can find about virtual volunteering.

vvbooklittleResearch about virtual volunteering and related subject played a major role in writing find The Last Virtual Volunteering Guidebook. This book, which I co-wrote with Susan J. Ellis, is our attempt to document all of the best practices for using the Internet to support and involve volunteers from the more than three decades that this has been happening. Want to know more about how to create assignments for online volunteers, how to support online volunteers, how to recruit, screen and and train online volunteers, and how to ensure quality in their contributions? This book is for you. In fact, whether the volunteers are working in groups onsite, in traditional face-to-face roles, in remote locations, or any other way, anyone working with volunteers will find The Last Virtual Volunteering Guidebook helpful. The book is available both in traditional print form and in a digital version.

If you read the book, or have already read it, I would so appreciate it if you could write and post a review of it on the Amazon and Barnes and Noble web sites (you can write the same review on both sites). If you could also review it on GoodReads as well, that would be terrific!