Category Archives: humanitarian action

Virtual volunteering gets shout out in One America Appeal

Saturday night, during the One America Appeal concert, after the speeches by the USA Presidents in attendance, a representative from the Points of Light Foundation took the stage to honor volunteers who have made significant contributions to helping in post-hurricane efforts in Texas, Florida, Puerto Rico and the Virgin Islands. I was floored and thrilled to hear virtual volunteering referenced!

Among the volunteers honored was Leah Halbina of Florida, who joined the efforts of Sketch City, a nonprofit community based in Houston. Together with other online volunteers, they helped victims locate their nearest shelter and satisfy other pressing needs in Texas. Leah helped Sketch City’s initiative harveyneeds.org by calling shelters and asking about their capacity. Shortly after, Leah had to use the technology and information-gathering in her home state of Florida as Hurricane Irma approached and made landfall. Leah and other online volunteers created irmaresponse.org, a website providing victims with information on shelter locations and capacity, and providing donors with information on the needs of each shelter. Chatbots (via text and Facebook messenger) were used to help evacuees locate shelters, and were equipped to speak both English and Spanish, while the website was offered in English, Spanish and Creole to accommodate as many residents as possible. “For Irma Response, I took on a lot of the same responsibilities as Harvey Needs: Setting up our Facebook page, Twitter handle, website, and helping route new volunteers to help them find their place and a project they wanted to contribute to. With a lot of help from others in the group, I also managed our social media to spread the word about the available tools and resources.” Other groups that contributed volunteers were based all over Texas and Florida, as well as in Atlanta, Georgia, Oklahoma, San Jose, Greensboro, Washington, D.C. and Louisville, Kentucky.

More than 20 years ago, back in the late 1990s, I presented at a Points of Light Foundation / Corporation for National Service national conference, introducing the idea of virtual volunteering to attendees. The next year, I contacted POL and asked if I would be presenting again. They said no – a presentation had been done by me last year, there’s no need for another! Sigh… I would submit information they could include on their web site about virtual volunteering, they would politely decline…. I am so thankful that times have changed.

Also honored by the foundation as a “point of light” was Ronnie Devries. With experience as the volunteer coordinator for TXRX Labs, a Houston nonprofit hackerspace, Ronnie helped create a makeshift command center at Houston’s George R. Brown Convention Center, which became a shelter for thousands of residents displaced by the storm. Working overnight, he helped set up a system for volunteer coordination to ensure volunteers were matched with all aspects of shelter operations. After the volunteer coordination was handed off to Volunteer Houston, he created harveyseminars.org and conducted free seminars/workshops around information for people affected by the storm, or for people who wanted to help others. I love that someone who engaged in volunteer coordination and management was honored. The importance of quality volunteer coordination is too often overlooked! 

And another thing I loved about these honors: they aren’t about how many hours the volunteers have given, or about the dollar value of those volunteers. The honors are about how volunteering worth honoring is transformative, not about the number of hours.

Also see:

Disaster Crowdsourcing Event – FEMA’s Disaster Hackathon

Disaster Crowdsourcing Event – FEMA’s Disaster Hackathon
Sat, Oct. 21, 2017, 10 AM – 5 PM Eastern USA time
Washington, DC. and virtually

“Learn about FEMA’s current crowdsourcing coordination efforts, participate in building new projects, experiment with new tools, and shape the future of crowdsourcing in emergency management. If you are not in DC or cannot come in person, sign up to volunteer remotely. All skill levels and backgrounds are welcome, you don’t need to be a coder to participate in this Hackathon! Just bring a laptop!”

Sign up to participate onsite, or online, here.

Yes, I’ve signed up to participate remotely!
FEMA flyer

Innovation & tech need to work for women and girls too

In September, the United Nations Entity for Gender Equality and the Empowerment of Women (UN Women) launched the Global Innovation Coalition for Change with partners from the private sector, academia and non-governmental organizations (NGOs) to encourage innovation and technology to work better for young women and girls around the world.

First, more about the GICC, then a short comment from me about it.

The coalition will focus on building market awareness of potential for innovations that meet the needs of women and will also identify the key industry-specific barriers that obstruct women’s and girls’ advancement in innovation, technology and entrepreneurship. It will also work collaboratively to identify key actions that can help overcome these barriers through actions including sharing of good practices, developing capacity and investing in specific innovations through targeted support.

The background paper to the GICC launch, Making Innovation and Technology Work for Women , details the barriers that contribute towards creating and sustaining the gender gap in innovation and technology and actions by UN Women to address these barriers. Excerpts:

“Women face a multitude of barriers that results in the persistent and sometimes growing gender gaps. As a result, innovations are unlikely to be available on time and at scale to address the needs of women. Transformative results will require private and public sector partners to come together to address these barriers in an integrated manner. While the task looks daunting, being able to demonstrate progress in a given industry could have multiplier effects across other industries that will enable innovation and technology to break current trends and drive achievement of the Sustainable Development Goals.”

“The achievement of the ambitious Sustainable Development Goals (SDGs), notably gender equality and women’s empowerment, requires transformative shifts, integrated approaches, and new solutions. Based on current trajectories, existing interventions will not suffice to achieve a Planet 50-50 by 2030. For example, it will be 95 years before there is parity in girls’ lower secondary education for the poorest 20%; it will be 50 years before there is gender parity in politics at the parliamentarian levels; and it will be 170 years before women worldwide will earn as much as men. Innovative approaches are central to delivering the SDGs for all.”

SDG 5 is “Achieve gender equality and empower all women and girls.” The reality is that none of the SDGs can be reached unless this one is.

Global Innovation Coalition for Change representatives includes:

  • Amy Poehler’s Smart Girls: Meredith Walker, Founder; Maggie Chieffo, General Manager
  • BHP Billiton: Karen Wood, Chairman of the BHP Billiton Foundation; Athalie Williams, Chief People Officer
  • Businesspros and Branson Centre for Entrepreneurship South Africa: Antoinia Norman, CEO, Branson Centre for Entrepreneurship South Africa
  • CISCO: Charu Adesnik, Deputy Director, Cisco Foundation
  • Citi: Yolande Piazza, CEO, Citi FinTech; Corinne Lin, Head of Operations, Citi FinTech
  • DELL: Jackie Glenn, VP Global Diversity and Inclusion; Trisa Thompson, Senior Vice President & Chief Responsibility Officer, Corporate Social Responsibility at Dell Technologies
  • Ellevate Network: Kristy Wallace, CEO of Ellevate Network
  • Ericsson: Elaine Weidman-Grunewald, Senior Vice President, Chief Sustainability & Public Affairs Officer, and Head of Sustainability & Public Affairs; Paul Landers, Program Director Technology for Good
  • Facebook: Arielle Gross, Global Program Manager, Creative Shop
  • General Electric: Kelli Wells, Executive Director General Electric Foundation
  • HP Inc.: Nate Hurst, Chief Sustainability and Social Impact Officer; Michele Malejki, Global Head of Strategic Programs, Sustainability & Social Innovation
  • Johnson & Johnson: Alice Lin Fabiano, Director, Global Community Impact; Carol Montandon, Head of Women’s Leadership Initiative
  • JPMorgan Chase: Ali Marano, Executive Director: Technology for Social Good, Diversity & Inclusion at JPMorgan Chase
  • LinkedIn: Nicole Isaac, Head of U.S Public Policy; Sue Duke, Senior Director of Public Policy – EMEA
  • MIT Solve: Hala Hanna, Director, SOLVE at Massachusetts Institute of Technology; Alexandra Amouyel, Executive Director, Solve at Massachusetts Institute of Technology
  • NY Academy of Sciences: Lorraine Hariton, Senior Vice President, Global Partnerships
  • Pax World Management: Joe Keefe, CEO, Pax World; Heather Smith, Lead Sustainability Research Analyst
  • PwC: Ben Zelinsky, PwC Partner Technology Consulting
  • SAP: Jennifer Morgan, Executive Board Member for Global Customer Operations; Sinead Kaiya, COO, Products and Innovation; Ann Rosenberg, Senior Vice President and Global Head of SAP Next-Gen; Shuchi Sharma, Global Lead for Gender Intelligence, SAP Diversity & Inclusion.
  • Sony: Shiro Kambe, Executive Vice President, Corporate Executive Officer Legal, Compliance, Communications, CSR, External Relations and Information Security & Privacy
  • South32: Patience Mpofu, Vice President, Corporate Affairs and Sustainability
  • Statoil: Ana Prata Fonseca Nordang, Vice President, People and Organisation

It’s a good list, but I wish BPEACE was there. And I hope that this effort will continually listen to women themselves about what THEY want and what they need. I hope these partners won’t go into communities and institutions and say, “Here, we made this for you!” but, rather, “Hi, we need to hear your ideas, and then we want to know how to work with you to make them happen.”

Also see:

United Nations Information Technology Service (UNITeS)

How to be active & anonymous online – a guide for women in religiously-conservative countries

women-only hours at community Internet centers? why?

Enhancing Inclusion of Women & Girls In Information Society

papers on cyberactivism by women in Iran & Azerbaijan

Reaching women in socially-conservative areas

If you ignore women in Afghanistan, development efforts there will fail

Empower women, empower a nation

The Wrong Way to Celebrate International Women’s Day

UNDP and Religious Leaders Promote Women in Sport and Education in Afghanistan

If you ignore women in Afghanistan, development efforts there will fail

I just read yet another list of the absolutely MOST important, key things that MUST be addressed for Afghanistan to become stable and peaceful. And, once again, negotiating with the Taliban is there, but improving the condition of women in Afghanistan, improving their access to education, healthcare and revenue-generation, is not.

Let’s be real: if a peace process or development strategy in Afghanistan does not make addressing women’s issues CENTRAL to its plan, does not make such a TOP priority, it will fail.

It. Will. Fail.

Addressing the condition of women in Afghanistan is not an afterthought, it’s not a supplement, it’s not just something nice to do after the “more critical” things have been addressed. Rather, it is imperative, it is fundamental, for any success in the country, and it must be baked into strategies. Equal rights for women is enshrined in the Afghan constitution. The Internet is rife with examples of how to leverage Islamic theology to promote the full participation of women in society. Humanitarian agencies hold the purse strings. In short: there is NO excuse for ignoring the condition of 50% of the population of Afghanistan.

I’m not alone in feeling this way:

BEHIND CLOSED DOORS: The risk of denying women a voice in determining Afghanistan‟s future, a report from OxFam

Afghanistan women: Give us a seat at the peace table

United Nations Calls for Women’s Role in Peace Process

I’ve said all this before:

When a girl in the developing world receives seven or more years of education, she marries four years later and has 2.2 fewer children (United Nations Population Fund, State of World Population 1990). When women and girls earn income, they reinvest 90 percent of it into their families, as compared to only 30 to 40 percent for a man (Phil Borges, with a foreword by Madeleine Albright, Women Empowered: Inspiring Change in the Emerging World [New York: Rizzoli, 2007], 13.). Empowering women in places in Afghanistan — giving them safe, easy access to primary and secondary education, to vocational training and to basic health services — improves the lives of everyone in the country. And, in addition, giving women a voice in defining and evaluating development goals is the ONLY way to ensure development activities meet the needs of women and children.

I rarely see Afghan women on TV news reports – and don’t tell me the reporters can’t find them. I rarely hear women mentioned in news analysis on network TV, in newspapers, in political debates about Afghanistan, in US Government briefings… That’s like not mentioning black Africans or apartheid when discussing South Africa in the 1980s. If the 50% of the population in Afghanistan being oppressed, tortured, killed, denied even basic human rights, were an ethnic group or a religious group, the outrage would be oh-so-loud and constant. But women? Suddenly oppression is a cultural thing we have to respect and not interfere with and just stand back and hope things evolve “organically” and “naturally.”

Balderdash. Bunkum. Nonsense.

Whether you are an aid worker or a policy maker, you have to be committed to women’s involvement in Afghanistan, no matter what the focus of your work is, whether it’s engineering or conflict resolution or arms agreements or WHATEVER. If you don’t, your work will FAIL. Your policies will FAIL. I’ve made many a male aid worker colleague angry for kicking back a field report that never mentioned women… Whether it’s a water and sanitation project, an infrastructure project, a weapons return program, an agricultural project, a governance project, whatever, it must talk about women. If your talk is going to be about how they aren’t involved at all, so be it. But you can’t pretend their non-involvement is normal, appropriate, and something your work cannot address.

Harumph.

Also see:

Empower women, empower a nation

The Wrong Way to Celebrate International Women’s Day

How to be active & anonymous online – a guide for women in religiously-conservative countries

UNDP and Religious Leaders Promote Women in Sport and Education in Afghanistan

papers on cyberactivism by women in Iran & Azerbaijan

women-only hours at community Internet centers? why?

Reaching women in socially-conservative areas

Enhancing Inclusion of Women & Girls In Information Society

Problems in countries far from home can seem easy to solve

Online volunteers link communities with donors, trainers & partners

From February 2001 to February 2005, I had the pleasure of directing the United Nations Online Volunteering service, based on Bonn, Germany at the UN Volunteers program, part of UNDP. Originally launched as a part of NetAid, the service is a platform for UN agencies, UN volunteers, independent NGOs, government community programs and other mission-based initiatives working in or for the developing world to recruit and involve online volunteers. I continue to read all updates about the service, on the lookout for emerging trends, new challenges and suggested practices.

Below are links to updates from UNV’s OV service blog in 2015, 2016 and 2017 that are great examples of how virtual volunteering is about so much more than just completing tasks, and how the value of volunteers – online or onsite – isn’t the amount of hours they give, or a monetary value for those hours.

I have to admit that the story about the International Telecommunication Union (ITU) engaging online volunteers was a pleasant surprise, given how reluctant they were to engage with online volunteers back in 2001 or so. And it’s also worth noting that most of the blogs are written by online volunteers:

Online volunteers link a community in Africa with donors, trainers and partners
17 July 2017
Lake Nokoué is on the southern coast of Benin in West Africa. It is a community threatened by pollution and deforestation, and is also affected by congestion from sediments and the traditional acadja fish farming practice. Online volunteers played a substantive role in mobilizing a grant of USD 40,000 from the GEF Small Grants Programme for the Benin NGO “Association des Propriétaires d’Acadja de la Commune de Sô Ava” (APACSO). They also helped identify an expert in aquaculture to deliver an onsite ten-day training in fish farming for youth, women and low income fishermen, funded by an NGO from Belgium. APACSO also received three partnership requests from local organizations.

Fostering food security in Brazil
28 October 2016
The Chamber of Agriculture of the São Paulo State government in Brazil tasked online volunteers with supporting a participatory agro-ecological project in urban and peri-urban areas of the municipality Álvaro de Carvalho. The project aims to engage around 300 beneficiary families in vegetable farming in public spaces to enhance rural development and food security.

Online volunteers lend their voice to the UNDP 2013 China National Development Report
06 October 2016
Two UN Online Volunteers collaborated with the United Nations Development Programme (UNDP) in China to record the audio version of the China National Human Development Report 2013,Sustainable and Liveable Cities: Toward Ecological Civilization. The report explores the current urban transformation in China from the perspective of human development, and discusses the recent history of China’s cities, key challenges and projections for the future, including measures that could guide urbanisation towards the goal of liveable, sustainable cities. The audio-book adaptation is among the first signature UN publications made available in digital audio media. It serves audiences with different reading and learning preferences, and has helped publicize the report for a wider impact.

Online volunteers research new trends and global best practices in ICT innovation
14 August 2016
ITU is the United Nations specialized agency for information and communication technologies (ICT). ITU promotes the collaboration of the public and private sectors to develop global ICT networks and services. From March until September 2015, ITU engaged a team of seven UN Online Volunteers to research new trends and global best practices in ICT innovation. In the conference’s planning phase, the UN Online Volunteers mapped over 700 relevant initiatives undertaken by governments, universities and the private sector to promote ICT innovation hubs, clusters and parks in 115 countries.

Online volunteers worked to strengthen critical databases
20 March 2016
13 online volunteers worked on strengthening the UN Evaluation Group’s (UNEG) database of evaluation reports to improve the quality and use of evaluation across the UN System. The volunteers helped prepare brief descriptions of reports gathered from all UNEG members including the specialized agencies, funds, programmes and affiliated organizations. Online volunteers also collected meta-information used to classify and tag each report to make it searchable. By helping strengthen the database to improve the quality and use of evaluations, volunteers will be ultimately improving the effectiveness, efficiency and relevance of the UN’s performance. Also, online volunteers assisted in the development of a database of training providers for the International Association of Professionals in Humanitarian Assistance and Protection (PHAP). The volunteers researched and listed training opportunities relevant to the humanitarian sector, and provided input to the development of new functionality in order to enhance the database.

Online Volunteers support the NGO Centre for Batwa Minorities
06 February 2016
Together with the Centre for Batwa Minorities (CBM), an NGO based in Kampala, Uganda, online volunteers from around the world helped advocate for the rights of the Batwa people and worked to empower communities and individuals of this ethnic minority in Uganda. More than 30 online volunteers worked on projects ranging from researching the human rights situation of ethnic minorities in Uganda, developing successful campaign concepts to protect the Batwa community, drafting proposals, managing and translating CBM’s website, to using social media to promote the objectives of the organization.

Volunteers worked together online and on the ground for a survey in Bangladesh
02 February 2016
The United Nations Volunteers programme in Bangladesh involved a team of more than 50 online volunteers to reach out to Bangladeshi people and add their voices to the MY World survey. Online volunteers translated the survey’s ballot card and other texts into Bangla. Volunteers on the ground disseminated the survey in many different regions of Bangladesh and talked to people about their development priorities to collect the data. The MY World survey assignment also brought together people of different backgrounds and geographical locations.

Volunteering online for climate change mitigation
14 January 2016
For more than two years, 13 UN Online Volunteers supported the Fundacion Desarollo y Ambiente (FUNDA) on a research project that analyzes, categorizes and maps types of vegetation and landscape to predict the effects of climate change. The volunteers’ created a database for types of vegetation and topography in the Caribbean, Orinoco and Páramo regions of Colombia, verifyied the species’ botanical names, georeferenced the information using Excel and ArcGIS, and mapped the correlation of vegetation, climate, and geomorphological processes. After training the volunteers on the research approach, FUNDA set up working groups as well as weekly Skype meetings for tracking the team’s progress and assigning new tasks.

vvbooklittleMy experience at the UN working with both online volunteers and NGOs around the world who were also working with such, or wanted to, greatly influenced the writing of The Last Virtual Volunteering Guidebook. This book, co-written with Susan J. Ellis and myself, is our attempt to document all of the best practices of working with online volunteers, from the more than three decades that virtual volunteering has been happening. It’s available both in traditional print form and in digital version. If you read the book, I would so appreciate it if you could write and post a review of it on the Amazon and Barnes and Noble web sites (you can write the same review on both sites).

Also see:

The Virtual Volunteering Wiki: a free resource featuring a curated list of news articles about virtual volunteering since 1996, an extensive list of examples of virtual volunteering activities, a list of myths about virtual volunteering, the history of virtual volunteering, a list of research and evaluations of virtual volunteering, a ist of online mentoring programs, and links to web sites and lists of offline publications related to virtual volunteering in languages in other than English.

Our LinkedIn Group for the discussion of virtual volunteering.

Safety in virtual volunteering

Virtual volunteering: it’s oh-so-personal

Why Do So Few Women Edit Wikipedia? Insights into virtual volunteering

Even if all your volunteers are “traditional”, you need to explore virtual volunteering

EU Aid Volunteers on track to include virtual volunteering

The future of virtual volunteering? Deeper relationships, higher impact

My favorite virtual volunteering event originates in… Poland

Blogs & articles re: virtual volunteering NOT by me

Fans of celebrities & virtual volunteering

virtual volunteering is probably happening at your org!

Incorporating virtual volunteering into a corporate employee volunteer program

Internet-mediated Volunteering in the EU (virtual volunteering)

Research on USA volunteerism excludes virtual volunteering

Orange Day: UNiTE to End Violence Against Women campaign

The United Nations Secretary-General’s UNiTE to End Violence against Women campaign, managed by UN Women, has proclaimed every 25th of the month as “Orange Day” – a day to take action to raise awareness and prevent violence against women and girls. Orange Day calls upon activists, governments and UN partners to mobilize people and highlight issues relevant to preventing and ending violence against women and girls, not only once a year, on 25 November (International Day for the Elimination of Violence against Women), but every month.

Orange Day 2017 action themes so far:

February: Violence Against Women and Girls and Women’s Economic Empowerment

March: Violence against Women and Girls with Disabilities

April: Violence against indigenous women and girls

May: Mobilizing resources to end violence against women and girls

June: Violence against women and girl refugees

July’s theme was Cyber violence against women. The official statement from UNiTe notes: “Although children have long been exposed to violence and exploitation, ICTs have changed the scale, form, impact and opportunity for the abuse of children everywhere. While both girls and boys are vulnerable to the different risks and harms related to the misuse of ICTs, girls have been disproportionately victimized in sexual abuse and exploitation through the production and distribution of child sexual abuse materials. In 2013, 81 per cent of child sexual abuse materials depicted girls. Girls are also particularly vulnerable to being groomed online for sexual encounters and sometimes exploited through live streaming of their sexual abuse. Many children are experiencing widespread victimization through online bullying, harassment, and intimidation, where girls are particularly targeted due to gender norms and power dynamics. Gender discrimination, lack of confidence, difficulty with language, poverty, and cultural factors can adversely affect girls and lead to their heightened vulnerability to these crimes and victimization.” SDG 5 of the Sustainable Development Goals (SDGs) is focused on Gender Equality, and places women’s access to technological empowerment as one of the core indicators for progress. “To achieve this goal, we must make sure that the internet will be a safe and more secure place that allows all women and girls to fulfill their potential as valued members of society and live a life free from violence.”

UNiTE has curated several resources related to such:

  • The Broadband Commission Working Group on Digital Gender Divide recently published a set of recommendations that specifically addresses threats aimed both at promoting better understanding and awareness of the ways in which women experience threats, and ensuring that stakeholders help to make the Internet and its use safer for women (page 32). Proposed actions include researching and understanding threats, increasing awareness of threats and how they can be addressed or reduced, developing safety applications and services and strengthening protection measures and reporting procedures.
  • The “Perils and Possibilities: Growing up Online” report, recently published by UNICEF, provides a glimpse into young people’s opinions and perspectives on the risks they face coming of age in a digital world.UNICEF is collaborating with companies, governments and civil society to promote children’s rights related to the Internet and associated technologies. Take a look at their online depository of new business tools and guidance on child online protection which among others includes useful resources, learning materials, and tools for companies.
  • UNICEF is collaborating with companies, governments and civil society to promote children’s rights related to the Internet and associated technologies. Take a look at UNICEF’s online depository of new business tools and guidance on child online protection which among others includes useful resources, learning materials, and tools for companies.
  • The Guidelines for Child Online Protection, prepared by ITU, outline best practices and key recommendations for different interest groups, including policy makers, industry, children, as well as parents, guardians, and educators. More resources on Child Online Protection from ITU’s database.
  • INHOPE is an active and collaborative global network of Hotlines, dealing with illegal online content and committed to stamping out child sexual abuse from the Internet. The network offers a way of anonymously reporting Internet material including child sexual abuse material they suspect to be illegal.
  • Launched in January, HeartMob is a project of Hollaback!, a non-profit organization powered by a global network of local activists who are dedicated to ending harassment in public spaces. The platform provides real-time support to individuals experiencing online harassment and empowers bystanders to act.

It’s also worth reading Women’s Rights Online, a report from 2015 from the Web Foundation that shows that the dramatic spread of mobile phones is not enough to get women online, or to achieve empowerment of women through technology. The study, based on a survey of thousands of poor urban men and women across nine developing countries, found that while nearly all women and men own a mobile phone, women are still nearly 50% less likely to access the Internet than men in the same communities, with Internet use reported by just 37% of women surveyed (vs 59% of men). Once online, women are 30-50% less likely than men to use the Internet to increase their income or participate in public life. The report says young people are most likely to have suffered harassment online, with over six in 10 women and men aged 18 – 24 saying they had suffered online abuse. The Web Foundation was established by Web inventor Sir Tim Berners-Lee

Also see:

J.K. Rowling speaks out against orphan tourism

This, in short, is why I will never retweet appeals that treat poor children as opportunities to enhance Westerners’ CVs. #Voluntourism

J.K. Rowling, author of the Harry Potter books, is no fan of voluntourism, particularly orphan tourism.

Below are screen captures of a series of Tweets she sent about this back in 2016, per someone asking her to retweet an appeal for such volunteers to “help” orphans in another country. It’s followed by the transcript of the tweets in the screen capture, and after that, there are a list of links to more information on the dangers of orphan tourism and where to find legitimate volunteering abroad programs (and how to recognize such).

And be sure to follow her via @jk_rowling:

Transcripts of tweets:

#Voluntourism is one of drivers of family break up in very poor countries. It incentivises ‘orphanages’ that are run as businesses.

The charity I have just been asked to support offers (doubtless well-intentioned) Westerners ‘volunteer experiences’ in child institutions.

One of the advantages listed for your orphanage volunteer experience is that it will give you a CV ‘distinguisher’. #voluntourism

The #voluntourism charity tells volunteers that they will be able to ‘play and interact’ with children ‘in desperate need of affection.

‘

Willingness to cling to strangers is a sign of the profound damage institutions do to children #voluntourism

Globally, poverty is the no. 1 reason that children are institutionalised. Well-intentioned Westerners supporting orphanages…

… perpetuates this highly damaging system and encourages the creation of more institutions as money magnets. #voluntourism

Never forget, 80% of institutionalised children worldwide have close family who want them back. They are not orphans. #Voluntourism

These children and these countries need social care and health systems that keep families together. #Voluntourism

This, in short, is why I will never retweet appeals that treat poor children as opportunities to enhance Westerners’ CVs. #Voluntourism

April 20, 2018 update: Here is a blog by Jasmin Blessing, a UN Volunteer with UN Women in Ecuador. It is a really nice example of what effective volunteering abroad looks like.

More resources:

The Oxford Handbook of Compassion Science

Looks like an interesting read for those in the nonprofit sector and other mission-based organizations, and a great resource of quotes for various program and funding proposals – maybe even interviews with the press to explain why a nonprofit is doing whatever it is it is doing.

At $150, I’ll have to beg my way into an academic library in order to read it…

The Oxford Handbook of Compassion Science

Edited by Emma M. Seppälä, Emiliana Simon-Thomas, Stephanie L. Brown, Monica C. Worline, C. Daryl Cameron, and James R. Doty

How do we define compassion? Is it an emotional state, a motivation, a dispositional trait, or a cultivated attitude? How does it compare to altruism and empathy? Chapters in this Handbook present critical scientific evidence about compassion in numerous conceptions… and contribute importantly to understanding how we respond to others who are suffering… it explores the motivators of compassion, the effect on physiology, the co-occurrence of wellbeing, and compassion training interventions. Sectioned by thematic approaches, it pulls together basic and clinical research ranging across neurobiological, developmental, evolutionary, social, clinical, and applied areas in psychology such as business and education. In this sense, it comprises one of the first multidisciplinary and systematic approaches to examining compassion from multiple perspectives and frames of reference.

Here’s the table of contents:

Preface
James R. Doty

Part One: Introduction
Chapter 1: The Landscape of Compassion: Definitions and Scientific Approaches
Jennifer L. Goetz and Emiliana Simon-Thomas

Chapter 2: Compassion in Context: Tracing the Buddhist Roots of Secular, Compassion-Based Contemplative Programs
Brooke D. Lavelle

Chapter 3: The Empathy-Altruism Hypothesis: What and So What?
C. Daniel Batson

Chapter 4: Is Global Compassion Achievable?
Paul Ekman and Eve Ekman

Part Two: Developmental Approaches

Chapter 5: Compassion in Children
Tracy L. Spinrad and Nancy Eisenberg

Chapter 6: Parental Brain: The Crucible of Compassion
James E. Swain and S. Shaun Ho

Chapter 7: Adult Attachment and Compassion: Normative and Individual Difference Components
Mario Mikulincer and Phillip R. Shaver

Chapter 8: Compassion-Focused Parenting
James N. Kirby

Part Three: Psychophysiological and Biological Approaches

Chapter 9: The Compassionate Brain
Olga M. Klimecki and Tania Singer

Chapter 10: Two Factors that Fuel Compassion: The Oxytocin System and the Social Experience of Moral Elevation
Sarina Rodrigues Saturn
Chapter 11: The Impact of Compassion Meditation Training on the Brain and Prosocial Behavior
Helen Y. Weng, Brianna Schuyler, and Richard J. Davidson

Chapter 12: Cultural neuroscience of compassion and empathy
Joan Y. Chiao

Chapter 13: Compassionate Neurobiology and Health
Stephanie L. Brown and R. Michael Brown

Chapter 14: The Roots of Compassion: An Evolutionary and Neurobiological Perspective
C. Sue Carter, Inbal Ben-Ami Bartal, and Eric C. Porges

Chapter 15: Vagal pathways: Portals to Compassion
Stephen W. Porges
Part Four: Compassion Interventions

Chapter 16: Empathy Building Interventions: A Review of Existing Work and Suggestions for Future Directions
Erika Weisz and Jamil Zaki

Chapter 17: Studies of Training Compassion: What Have We Learned, What Remains Unknown?
Alea C. Skwara, Brandon G. King, and Clifford D. Saron

Chapter 18: The Compassion Cultivation Training (CCT) Program
Philippe R. Goldin and Hooria Jazaieri

Chapter 19: From Specific to General: The Biological Effects of Cognitively-Based Compassion Training
Jennifer Mascaro, Lobsang Tenzin Negi, and Charles L. Raison
Part Five: Social Psychological and Sociological Approaches

Chapter 20: Compassion Collapse: Why We Are Numb to Numbers
C. Daryl Cameron

Chapter 21: The Cultural Shaping of Compassion
Birgit Koopman-Holm and Jeanne L. Tsai

Chapter 22: Enhancing compassion: Social psychological perspectives
Paul Condon and David DeSteno

Chapter 23: Empathy, compassion, and social relationships
Mark H. Davis

Chapter 24: The Class-Compassion Gap: How Socioeconomic Factors Influence Compassion
Paul K. Piff and Jake P. Moskowitz

Chapter 25: Changes Over Time in Compassion-Related Variables in the United States
Sasha Zarins and Sara Konrath

Chapter 26: To Help or Not to Help: Goal Commitment and the Goodness of Compassion
Michael J. Poulin

Part Six: Clinical Approaches

Chapter 27: Self-Compassion and Psychological Well-being
Kristin Neff and Christopher Germer

Chapter 28: Compassion Fatigue Resilience
Charles R. Figley and Kathleen Regan Figley

Chapter 29: Compassion Fears, Blocks and Resistances: An Evolutionary Investigation
Paul Gilbert and Jennifer Mascaro

Part Seven: Applied Compassion

Chapter 30: Organizational Compassion: Manifestations Through Organizations
Kim Cameron

Chapter 31: How Leaders Shape Compassion Processes in Organizations
Monica C. Worline and Jane E. Dutton

Chapter 32: Compassion in Healthcare
Sue Shea and Christos Lionis

Chapter 33: A Call for Compassion and Care in Education: Toward a More Comprehensive ProSocial Framework for the Field
Brooke D. Lavelle, Lisa Flook, and Dara G. Ghahremani

Chapter 34: Heroism: Social Transformation Through Compassion in Action
Philip G. Zimbardo, Emma Seppälä, and Zeno Franco

Chapter 35: Social Dominance and Leadership: The mediational effect of Compassion
Daniel Martin and Yotam Heineberg

Medical Voluntourism Can Cause Serious Harm

In a recent blog hosted by the Scientific American, Noelle Sullivan, a member of the faculty in global health studies at Northwestern University, says her research shows that some people volunteering abroad for a few weeks, or several weeks, to engage in medical “help” for people in developing countries “does indeed cause harm. In fact, the international volunteer placement industry opens the door to potentially disastrous outcomes.”

Empirical data about the medical voluntourism industry is sparse, but Sullivan does have solid data: “I’ve studied medical volunteering in Tanzania since 2011, including over 1,600 hours observing volunteer-patient interactions across six health facilities. I have spoken with more than 200 foreign volunteers in Tanzania, plus conducted formal interviews with 48 foreign volunteers and 90 hosting health professionals.

She notes a variety of voluntourism web sites that invite volunteers with little or no medical training to do invasive procedures abroad, including providing vaccines, pulling teeth, providing male circumcisions, suturing and delivering babies. “Most volunteers I’ve observed deliver at least one baby, despite being unlicensed to do so.”

Her examples in the article are stunning: in Tanzania in 2015, her team encountered a young woman that’s called Mary in her article:

Mary routinely delivered babies unassisted by local midwives because she appeared familiar with the procedure—a skill she said she learned in 2013 on a previous volunteer stint.

Mary violated obstetrics best practices, doing unnecessary episiotomies (cutting the skin between the vaginal opening and anus to make room for the baby’s head) and pulling breech babies (babies positioned bottom instead of head-first in the birth canal). Once routine in obstetrics, current guidelines restrict episiotomy to exceptional cases because they may cause permanent problems for the mother, including incontinence. Meanwhile, pulling breech babies can cause suffocation.

After Mary’s departure, we learned she was not a medical student at all; she was an undergraduate student, unaware of the risks in what she was doing. 

Voluntourism – where volunteers pay large amounts of money to go abroad for a few weeks, or even several weeks, to engage in a short-term activity that will give them a sense of helping people, animals or the environment – is a growing industry. I look at most of it with great skepticism in terms of actually helping anyone, because it’s focused on the wants of the volunteer – that feel-good, often highly photogenic experience – not the critical local needs of local people or the environment, and there’s little screening of volunteers – most everyone is taken, so long as they can pay. What these foreigners bring through these voluntourism programs is often not skills, experience or capabilities that cannot be found locally – it’s money.

The End Humanitarian Douchery campaign takes a much stronger stand against voluntourism in any form than I do, drawing attention to the negative consequences such can have for local communities in particular. The campaign organizers offer tips on “how to find a program that will have a truly POSITIVE impact on the host community.” Likewise, ‘Looks good on your CV’: The sociology of voluntourism recruitment in higher education, an academic paper by Colleen McGloin of the University of Wollongong, Australia and Nichole Georgeou, of Australian Catholic University, says that “voluntourism reinforces the dominant paradigm that the poor of developing countries require the help of affluent westerners to induce development. And this article is advice from someone who paid to volunteer abroad – and realized she shouldn’t be. All are worth reading, no matter where you stand on the issue of voluntourism or volunteering abroad.

I do think there are some effective short-term pay-to-volunteer abroad programs, among them Bpeace and Humanist Service Corps. But both of these programs are driven by what local people want, and they do NOT take just any volunteer that can pay.

This is my reality check regarding volunteering abroad, which reviews all the different types of programs. It links to many articles that discuss the dangers of voluntourism programs to local people, and to volunteers themselves, and to quality advice on how to make a real difference abroad.

July 17, 2017 updateCharities and voluntourism fuelling ‘orphanage crisis’ in Haiti, says NGO. At least 30,000 children live in privately-run orphanages in Haiti, but an estimated 80% of the children living in these facilities are not actually orphaned: they have one or more living parent, and almost all have other relatives, according to the Haitian government.

Also see “More harm than good? The questionable ethics of medical volunteering and international student placements” by Irmgard Bauer in Tropical Diseases, Travel Medicine and Vaccines, volume 3, Article number: 5 (2017)

April 11, 2018 update: Goats and Soda, a program on National Public Radio about news in the developing world, has an editorial about medical tourism. “Doctors and medical students are flocking to programs where they spend a couple of weeks to months volunteering in what’s called a ‘low-resource’ country. In these places, medical expertise and technology may lag behind richer nations. And sometimes their eagerness to help can have unintended negative consequences.” The official name of such programs is the “short-term clinical experience in global health” — which goes by the clunky acronym of STEGH. These overseas volunteers can end up doing harm: Perhaps a doctor performs a surgery, then goes home. The patient develops complications, and there’s no local health-care worker who can help them. Or maybe the visiting medical professionals offer free care that takes business away from local docs. Medical students might want to try a surgery they wouldn’t be able to do in the U.S. because they haven’t had enough training. Medications that are provided for these docs may be past their expiration date. And students sometimes are oblivious to local customs — say, that women dress modestly or a physician should not touch a patient of the opposite sex. Dr. Lawrence Loh, adjunct professor at the University of Toronto’s Dalla Lana School of Public Health, has researched and published widely over the past decade on the ethics of short-term volunteering abroad. he notes in the article:  “Medical missions, if not conducted with the local community, represent another form of cultural colonialism.” Regarding the problem of trainees overstepping their skill set, he notes, “The golden rule is if you can’t do it in North America, you probably can’t do it over there.” He stresses the importance of having faculty overseeing medical student volunteers. “We need to get away from the idea of parachuting into communities without consulting with local hospitals and clinicians.” The American College of Physicians has issued a position paper on “ethical obligations” for these medical volunteers, both doctors and students. Published in the Annals of Internal Medicine, the paper has been widely praised — but critics have also raised one major concern — no one from the developing world was part of the committee preparing the guidelines. Read the entire editorial about medical tourism here.

November 2019 update: Just found this resource – a 2014 paper, Medical voluntourism in Honduras: ‘Helping’ the poor? by Sharon McLennan of Massey University in New Zealand. It’s based on qualitative research with medical voluntourists in Honduras. The research found that while ostensibly helpful, volunteer tourism in Honduras is often harmful, entrenching paternalism and inequitable relationships; and that many voluntourists are ignorant of the underlying power and privilege issues inherent in voluntourism.” While there are examples of volunteer tourism as both educational and as a form of social action, the paper argues that these are not natural consequences of voluntourism but must be nurtured. As such this paper highlights some implications for practice, noting that addressing the paternalism inherent in much medical voluntourism requires an honest appraisal of the benefits and harm of voluntourism by sending and host organisations, education and consciousness-raising amongst volunteers, and long-term relationship building.

Also see:

Short-term deployments with Peace Corps & UNV

From February 2001 to February 2005, I worked at the headquarters of United Nations Volunteers, in Bonn, Germany. Sometimes, people outside the UN would say, upon learning where I worked, “Oh, you’re just a volunteer?”

My UNV colleagues would get this comment too, and would visibly bristle at the idea that anyone would think they were a volunteer!  They would quickly assure the person that they were not merely a volunteer – they were, in fact, a fully-paid staff person with a UNDP contract!

By contrast, here’s how I would answer such a comment:

Oh, no, I’m not a UN Volunteer. I don’t think I’m qualified to be a UN Volunteer. I would probably be turned away if I applied. International UN Volunteers are experts in their professional field, highly skilled and experienced. I’m just an employee at headquarters, and my role is to support UN volunteers out in the field, doing amazing things.

A UNV HQ colleague was with me once when I said that, and her eyes became huge when she heard my response. Later, she told me she’d never thought of UN Volunteers the way I had talked about them, and that it had never dawned her that, in fact, maybe she wasn’t qualified to be a UN Volunteer either.

I know of two UNV HQ staff, both my colleagues and dear friends, who decided to apply to become international UN Volunteers themselves, were accepted into the UNV roster, and were deployed for two years to a developing country. Both of these colleagues worked in ICT. After those in-the-field experiences, they went on to be employees at other UN agencies, and I thought it was a shame UNV hadn’t worked hard to entice them back to HQ, as they would have brought a much-needed perspective to headquarters.

As I was leaving UNV HQ, where I managed the UN Online Volunteering service and helped manage the United Nations Information Technology Services (UNITeS), I decided to apply as an international UNV myself. I decided that maybe I had acquired the qualifications at last to be a UNV. I was delighted when I was accepted into the UNV roster – the UNV staff that decided which applications to accept were in Cyprus, I had no personal relationship with them at all, and there was no policy (and still isn’t) on automatically accepting UNDP staff as UN Volunteers. I was available only for six-month assignments, however, and those were, and are, few and far between. I interviewed for two such assignments – and didn’t get either. Which should just go to show you how competitive the process to be a UNV is. I eventually got a six-month UNDP gig in Afghanistan, but it was as a consultant, not a UN Volunteer.

Now, at this time in my life, I can no longer do a full six-month assignment, so I doubt I’ll ever deploy as a UNV. When you read about me going to abroad for a UN gig now, it’s for less than four months – like in Ukraine – and, again, it’s as a UNDP contractor (which I love – great colleagues, fascinating work and the pay is good).

But there is this part of me that still really wants to go abroad as a volunteer.

So, for more than two years, I’ve been watching listings at the Peace Corps Response web site. This is a program by the Peace Corps that places highly-skilled volunteers in short-term assignments abroad, from four to 12 months. It’s open to US citizens. I’ve been looking for an appropriate four-month gig and, at long last, I’ve applied for a position. I think it fits my expertise perfectly. But I also know that this is a highly-competitive program, and I may not even make the interview round. Still, it was fascinating to go through part of the Peace Corps application process. I’ve also been a reference for a friend that applied for the regular Peace Corps, so I’ve seen that part of the online process as well.

Fingers crossed!

One last note: the Peace Corps Response program, the entire Peace Corps program, and all United States Agency for International Development (USAID), are under threat of severe cuts by the current Presidential administration in the USA, as well as by current Congressional leadership. I encourage you to write your US Congressional Representative, your US Senators, national media and your local media, and let them know what you think of these proposed cuts.

April 20, 2018 update: Here is a blog by Jasmin Blessing, a UN Volunteer with UN Women in Ecuador. It is a really nice example of what effective volunteering abroad looks like.

Also see: