The USA Presidental election is over in the USA at last. While not everyone is happy with the results, everyone is happy that it is over. It feels like it’s been going on for two years or more!!
This Presidential election has been contentious, controversial and very, very heated. I wrote in another blog about mistrust being rampant in so many communities in the USA and elsewhere, but the reality is that, fueled by this election, mistrust has seeped into organizations and families all over the USA: friendships have dissolved, many people aren’t speaking to various family members, and employees and volunteers may also not be speaking to each other because of what’s been said and done in this election, perceptions of the candidates and perceptions of the candidates’ supporters.
Strong feelings about the election and the issues it raised can poison workplace congeniality, kill employee and staff motivation and drive the exit of employees and volunteers you really didn’t want to lose. Maybe some of this has already happened at your nonprofit or government agency. You may need to do a number of things over many months to ease tensions, heal hurt feelings, reinforce your policies regarding workplace behavior and culture, and make sure everyone understands that the mission of your organization is always the priority while acting in an official capacity as an employee or volunteer.
- Encourage departments to organize lunch together one day every other week, or do this for your entire organization if staff numbers are small, for a few months. You could introduce non-work topics for each lunchtime: recommendations for binge-watching, best classic black and white movies, predictions about March Madness, etc. Or have lunchtime trivia contests. The goal is to create fun, friendly, non-political conversations and help employees and volunteers again see each other as real people with real feelings. You don’t have to say why you are doing this – just do it.
- Have a simple, fun contest for staff. For instance, ask them to bring in photos of themselves as babies or very young children, or in a Halloween costume, put the photos on the bulletin board in a common area and ask people to say who they think each person is. Or staff can bring in photos of pets they have, or have had, and staff can guess what animal belongs to what staff member. Or have a weekly staff award, like most tenacious, or most congenial, or person with a work situation that would make the best reality show. The winner could get a gift card. Again, this creates fun, friendly, non-political conversations and help employees and volunteers again see each other as real people.
- Consider posting appropriate quotes in the break room that encourage humanity and kindness. For instance, from Abraham Lincoln’s Second Inaugural Address: Let us strive on to finish the work we are in, to bind up the nation’s wounds, to care for him who shall have borne the battle and for his widow and his orphan, to do all which may achieve and cherish a just and lasting peace among ourselves and with all nations. Or this quote from Carlos P. Romulo: Brotherhood is the very price and condition of man’s survival.
- Organize several activities over the course of coming weeks that will remind staff and volunteers of the mission of your organization, such as a Q & A with frontline or program staff, a video of clients talking about the difference the organization makes, etc. This is good advice anytime, not just after a contentious election.
- Remind staff in various ways that, at your organization, people matter, and in the workplace, we need to take care of each other, we need to have each other’s back. Cite individuals in front of all staff that have demonstrated this, or any teamwork, in some way. Have a brainstorming session on what kinds of words your staff would like, ideally, to be able to say about their workplace culture.
- Note in an all-staff meeting that your organization’s staff has the right and responsibility to ensure that the work environment is free of hostility aimed at employees, consultants, volunteers or clients because of protected classification, such as race or gender, and that there are federal and state laws that prohibit hostile work environments on the basis of sex, race and religion. It’s better to do this in-person, in a conversational tone than a memo, as it feels less like a cold command, but certainly, you can also send out a written memo as a reminder of what you discussed in a recent meeting on this topic.
- Remind staff – employees and volunteers – that, in the workplace, political discussions should never interfere with work, should be avoided with clients, and among staff, should never be allowed to devolve into debates over race, national origin, gender roles or religion, as such talk could be construed as creating a hostile work environment, even by someone not participating in such debates but just hearing such. Remind staff that such discussions should not happen in the workplace and, instead, should happen outside of the organization. This may require a written memo to drive home the point if things are getting out of hand.
- Immediately take aside any employee, consultant or volunteer who seems to be crossing the line regarding political comments and remind them in specific terms what they have said that is inappropriate and in violation of your policies. Take appropriate action for repeat offensives, including dismissal.
- If your organization, as a part of its mission, is focused on issues that came up frequently in the election, such as marriage, immigration, refugees, veterans, safety, government transparency, women’s health, insurance coverage, etc., make sure all staff, including non-program staff, know where the organization stands on these issues and knows how to properly refer any questions or criticisms of such.
- Be absolutely strict on senior staff demonstrating the behavior they want out of subordinates and volunteers in all of the above. If they aren’t walking the talk, all of the aforementioned is for naught.
- Be prepared to say goodbye to employees, consultants or volunteers who cannot let go of hostility about the election and are letting such affect their work and the work place.
- Welcome questions or discussions from staff about any of the above.
If you try anything at your organization, or are struggling with staff cohesion, share your experience in the comments below.