Consulting by Jayne Cravens
|My approach to consulting is
people-centered. I start with a lot of research and
listening, to fully identify the needs of an organization,
initiative, or sector, and to fully understand the desired
outcomes. That listening never ends - feedback and information
is welcomed throughout the process. I do not limit myself to
learning only from senior or headquarters staff; people on the
"front lines," people who may not consider themselves as part of
communication/community involvement or management activities,
often hold the key to a successful strategy. I also do not
follow a set, absolute formula for consultations; every
situation is unique, and my efforts are tailored to such.
One of my particular strengths is transforming complex concepts and texts into easier-to-read documents, reports and presentations, and introducing innovative or controversial ideas to audiences in practical, less-confrontational terms. I also am able to leverage the very limited resources of organizations, including those in developing countries, to achieve their goals relating to media relations, community outreach, volunteer involvement and donor relations, and to help to build the capacity of such organizations to continue in these activities long after I have moved on. I began in public relations long before the Internet became the essential tool of today, and I have maintained those no-tech/low-tech skills and sensibilities while, at the same time, becoming an internationally-recognized expert regarding online communities and online outreach.
I have worked with groups on the local, regional, national and international level, and have worked extensively with multicultural, diverse audiences, international aid workers, low-income communities, and those who are traditionally socially-excluded. I have a solid background in working with people with widely differing belief systems and personal circumstances.
For short-term assignments (less than six months), I have both the willingness and ability to work onsite in an environment with limited infrastructure and resources.
Focus on Capacity-Building
Capacity-building for nonprofit organizations/NGOs/civil society means giving people the skills and resources to most effectively and efficiently address the organization's mission, and to help the organization be attractive to new and continuing support from donors and volunteers. Capacity-building is essential for nonprofits/NGOs/civil society to fulfill their potential to improve lives, to allow all people to have the means to pursue their educational, professional and personal dreams, and to protect and celebrate cultures and the environment. My goal in such a consultation is to build the capacities of staff and volunteers to successfully engage in communications and community involvement efforts long after I have moved on.
To know when I have developed a new resource, found a great resource, published a new blog, published a new Tech4Impact newsletter, upload a new video, or my travel plans & training dates, use any of the following social media apps to follow me:
Consulting services for nonprofits / NGOs / civil society / government agencies include:
I no longer provide workshops on the basics of virtual volunteering; if you are interested in this subject, I encourage you to purchase The Last Virtual Volunteering Guidebook: Fully Integrating Online Service into Volunteer Involvement, written by me and Susan Ellis.
Consulting services for for-profit companies / corporations include:
Here is a list of my workshops to date, onsite or online.
I charge either by the hour or a flat fee by project, depending on the consultation or workshop. Charges vary depending on the length of the consulting, how much new material I am asked to develop or how much I need to customize or rewrite materials or presentations, how much travel is involved (if any), etc.
Note that I always require that all travel costs (including travel to and from airports from my home, hotels or consultation sites) to be covered by the client. Because of past problems regarding travel reimbursements, I now require clients to pay all airline and hotel costs up front, or to provide a stipend upfront for me to pay the costs (I will not pay airline or hotel costs and then wait for reimbursement).
A great way to lower your costs regarding hiring me as a consultant is to help me book other consulting gigs in your geographic area; having multiple clients in one area helping to pay travel costs, instead of just one agency, can make it much more affordable. Another way to lower your costs is to view my what's new page or my public calendar to see if I might already be traveling to your area.
I will do pro bono workshops ONLY if they are 45 minutes or less and I can do such via webinar (such as via WebEx), between 9 a.m. and 5 p.m. my time (Pacific Coast/Oregon) , with no travel on my part, and are regarding a subject matter I have presented on before. Sorry, but I no longer do onsite pro bono workshops, even in Portland (I'm sorry, but I just cannot afford it!).
For a quote regarding my services, please contact me with your full name, the full name of your organization, the dates you have in mind, however general, and as much detail as possible regarding your needs and what kind of consultation on my part you have in mind. Please be as detailed as possible.Also see a list of workshops and panel discussions I have lead for various organizations, and for international, national and major regional conferences.
You can also check my public calendar regarding my availability.
In addition to consulting, I will also consider full-time or part-time employment that involves: project management or communications (public affairs and marketing) management for an organization working in international development or international affairs, serving women, building capacities among under-served populations, protecting or improving the environment, or building civil society. I am willing to relocate for the right position. For my Curriculum Vitae, please contact me.
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