The most comprehensive, detailed resource available
regarding using the Internet to support and engage volunteers.
Information about introducing virtual volunteering (and how to
recognize that it's probably already happening at your nonprofit,
school, library, community group, etc.), adjustments needed in
policies and procedures, safety considerations, quality control,
ensuring confidentiality, recruiting for diversity, and more. There's
an entire chapter devoted to direct service roles and activities,
where online volunteers mentor, tutor or counsel clients. Time-tested
and packed with case studies from various initiatives - this book
represents more than 20 years of research and experience.
- United Nations
Tech4Good / ICT4D Initiatives, a list of the various
United Nations initiatives that have been launched since 2000 to
promote the use of computers, feature phones, smart phones and
various networked devices in development and humanitarian
activities, to promote digital literacy and equitable access to the
"information society," and to bridge the digital divide. My goal in
creating this page is to help researchers, as well as to remind
current UN initiatives that much work regarding ICT4D has been done
by various UN employees, consultants and volunteers for more than 15
years (and perhaps longer?).
- United Nations Technology
Service (UNITeS), a global volunteer initiative, was
created by Kofi Annan in 2000. UNITeS both supported volunteers
applying information and communications technologies for development
(ICT4D) and promoted volunteerism as a fundamental element of
successful ICT4D initiatives. It was administered by the UN
Volunteers program, part of UNDP, and during the tenure of UNITeS,
the UNV program helped place and/or support more than 300 volunteers
applying ICT4D in more than 50 developing countries, including 28
Least Developed Countries (LDC), making it one of the largest
volunteering in ICT4D initiatives. Part of the UNITeS mandate was to
try to track all of the various tech volunteering initiatives and
encourage them to share their best practices and challenges with
each other. UNITeS was discontinued as an active program in 2005.
- What Was NetAid? A
history of the NetAid initiative, part of which became the UN's
Online Volunteering service. This is what I was referring to
specifically with all that name-dropping at the start of this blog.
- Lessons from
onlinevolunteering.org Some key learnings from directing
the UN's Online Volunteering service from February 2001 to February
2005, when I directed the initiative, including support materials
for those using the service to host online volunteers. This
material, most of which I authored, was recently removed from the
latest version of the service.
- Tech Volunteer Groups / ICT4D
Volunteers A list of tech volunteering initiatives, some
defunct, some still going strong, that recruit tech experts to
volunteer their time support either local nonprofit organizations or
NGOs in developing countries regarding computer hardware, software
and Internet tech-related tasks.
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