What's New & Updated With Jayne

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    Subscribe to Tech4Impact, my free monthly email newsletter to help nonprofits / NGOs / civil society get the most out of computer and Internet technology.

    Launched on 4.January.1996, the Coyote Communications site is designed to be quick to download and accessible by most Internet users, regardless of browser type, operating system software, hardware, or Internet connection speed. Why leave anyone out?

    contact me

  •    The Last Virtual Volunteering Guidebook

    available as a paperback & an ebook

    from Energize, Inc.

    Susan Ellis and I wrote this in-depth book both for people that are new to virtual volunteering as well as for organizations already involving online volunteers but who want to improve or expand their programs. It's for anyone who believes it's past time to mainstream use of the Internet in the recruitment, engagement and support of ALL volunteers. It represents well more than a decade of research and experience! It covers high-responsibility, expert tasks, long-term commitments, micro tasks (microvolunteering), risk management, and more. If you work with volunteers online, or want to, this is the book for you.  

    I'm Available!:
    My schedule is currently quite open for the rest of 2016 and most of 2017 - but when it fills up, it fills up QUICKLY. I am available for short-term consultations, long-term projects, part-time positions, and, for the right role, a full-time permanent position. Here's what I can do for your organization/initiative. I'm available for interviews on Skype or your preferred video conferencing tool, and, of course, by phone - I'm on West Coast time (the same as Los Angeles). I'm available for in-person, onsite interviews in and around Portland, Oregon (the area where I live), and am willing to travel most anywhere for an interview or as part of a short-term consultation.

    My Blog, updated regularly, provides commentary, invites discussion, and features announcements and info about new resources. Your comments on any blog are welcomed! (except for that one blog that I don't take comments any more because of the ongoing harassment... you know the one I mean...). The RSS feed address for my blog:

    December 2016

    United Nations Tech4Good / ICT4D Initiatives, a list of the various United Nations initiatives that have been launched since 2000 to promote the use of computers, feature phones, smart phones and various networked devices in development and humanitarian activities, to promote digital literacy and equitable access to the "information society," and to bridge the digital divide. My goal in creating this page is to help researchers, as well as to remind current UN initiatives that much work regarding ICT4D has been done by various UN employees, consultants and volunteers for more than 15 years (and perhaps longer?).

    Preventing Folklore, Rumors (or Rumours), Urban Myths & Organized Misinformation Campaigns From Interfering with Development & Aid/Relief Efforts & Government Initiatives
    Folklore, rumors and urban myths / legends have interfered with humanitarian aid activities and government initiatives, including public health programs, even bringing such to a grinding halt. They create ongoing misunderstandings and mistrust, prevent people from seeking help, encourage people to engage in unhealthy and even dangerous practices, and have even lead to mobs of people attacking someone or others because of something they heard from a friend of a friend of a friend. With social media like Twitter and Facebook, as well as simple text messaging among cell phones, spreading misinformation is easier than ever. Since 2004, I have been gathering and sharing both examples of this phenomena, and recommendations on preventing folklore, rumors and urban myths from interfering with development and aid/relief efforts and government initiatives. I've updated this information with new information per the organized misinformation campaigns targeting Ukraine and the elections in the USA. Now, with fake news sites set up specifically to mislead people, as well as crowdsourced efforts by professional online provocateurs and automated troll bots pumping out thousands of comments, countering misinformation efforts has to be a priority for aid and development organizations, as well as government agencies.

    The Coyote Helps Foundation

      What Was NetAid?
    A history of the NetAid initiative, part of which became the UN's Online Volunteering service.

    November & December blogs 2016

    My top blogs of 2016
    Volunteers Along Immigrant & Refugee Journey
    Folklore, Rumors & Misinformation Campaigns Interfering with Humanitarian Efforts & Government Initiatives
    Did Facebook hurt the Syrian Revolution?
    20 Years Ago: The Virtual Volunteering Project
    How did volunteers impact the 2016 USA Presidential election?
    fake news, folklore & friendships
    Nonprofits & NGOs: you MUST give people a way to donate online
    How Will Trump Presidency Affect Humanitarian Aid & Development?
    2017 National Summit on Volunteer Engagement Leadership
    To Do List the Day After the USA election
    Why I still don’t like “International Volunteer Manager’s Day”
    When “participatory” & “consultation” are just words
    Gossip’s toll in your workplace
    Research Explaining How Websites Encourage Volunteering & Philanthropy
    papers on cyberactivism by women in Iran & Azerbaijan
    Some Truths About Volunteer Retention
    Volunteering & social cohesion in a post Brexit world
    Song of frustration re: volunteering

    November 2016

    Tech Volunteer Groups / ICT4D Volunteers
    A list of tech volunteering initiatives, some defunct, some still going strong, that recruit tech experts to volunteer their time support either local nonprofit organizations or NGOs in developing countries regarding computer hardware, software and Internet tech-related tasks.
    Updated: PDX-area Organizations Involved in Overseas Development / Aid / Relief & Volunteer Efforts Or Educating People Re: Other Countries/Global Affairs
    Some are nonprofits, some are university programs, and some are for-profit companies / businesses. Some are focused exclusively on aid and development, some are focused only partially on such. There are more than 35 such organizations here, mostly in Portland, but a few in other places in Oregon.

    Al Gore Campaign Pioneered Virtual Volunteering
    Back in 2000, when Al Gore ran for president, his campaign championed virtual volunteering by recruiting online volunteers to help online with his election efforts. I was getting ready to leave the Virtual Volunteering Project then, to work for the UN in Germany, and was not able to document these pioneering efforts at the time. I remembered this effort recently, per the current (and seemingly never-ending) Presidential campaign in the USA, and went digging on archive.org to find the original materials from that campaign regarding this work with online volunteers. He even had a site for users of personal digital assistants (PDAs), the precursor to the smart phone. ( Somewhere on the site is also a mention of either online volunteering or virtual volunteering, but I can't find it anymore...

    October 2016

    University-Level Instruction - Course Options
    I have lectured as a guest in several classes at various universities, and I am very interested in creating and delivering undergraduate and graduate-level courses as part of an MBA program, a nonprofit management or public sector management degree, a social work degree, a public health education degree, a marketing or public relations degree, or international affairs, among others. I've detailed my research, university teaching experience, teaching philosophy and course development interests here.

    Research needs re: virtual volunteering
    What would NGOs and nonprofits love to know about virtual volunteering? What would be great, even ground-breaking research regarding virtual volunteering? Here are some digital volunteering research topics in dire need of exploration (and that really need to be undertaken by people that are NOT me).

    September & October 2016 blog entries
    August 2016 

    Lessons from onlinevolunteering.org
    Some key learnings from directing the UN's Online Volunteering service from February 2001 to February 2005, including support materials for those using the service to host online volunteers.

    Updated: Where to Find Online Volunteering
    My work is focused mostly on nonprofits, government agencies and other mission-based programs, but a lot of individuals that want to volunteer contact me as well, often about where to find online volunteering opportunities. I created this page for anyone looking to quickly get into virtual volunteering, whether it's a long-term, high-responsibility commitment or a micro task.

    August 2016 blog entries
  • The awesome power of tweet tags
  • Research needs re: virtual volunteering
  • Virtual volunteering: it’s oh-so-personal
  • assigning law breakers to community service: worthwhile?
  • “If no one is complaining, we don’t have to change how we do things”
  • Proud to fool courts re: community service
  • Kentucky politicians think volunteers are free
  • Volunteer management is community engagement

  • July 2016 blog entries
  • women-only hours at community Internet centers? why?
  • humanitarian stories & photos – use with caution
  • Wikipedia needs improvement re: volunteerism-related topics
  • Tourism, a catalyst for peace and development
  • Safety in Virtual Volunteering
  • Why Do So Few Women Edit Wikipedia? Insights into virtual volunteering
  • Police: use social media to invite community participation, show compassion
  • Is it really *impossible* to break into humanitarian work?
  • Universal accessibility in tourism! World Tourism Day theme 2016
  • Selling community service leads to arrest, conviction

  • June 2016 blog entries

    May 2016

    I blog often about communications - crafting welcoming messages, crisis responses, managing online conflict, encouraging reconciliation, etc. I decided to create an index of those blogs here. For more than two months, every Tuesday night, and sometimes on Saturdays, I attended the Washington County Sheriff's Department's citizens academy. The academy ended in May. As a consultant and researcher regarding volunteer engagement and communications, I’m talking to organizations about community engagement, and I wanted to see a non-volunteering community engagement scheme first hand, to see how it works and to think about ways the idea might be exported to other, non-law enforcement agencies and even overseas. Also, I’m a human rights advocate, and when I look at what happened in Ferguson, Missouri in particular, I am outraged. So I wanted to see what the attitude of my local sheriff's department is. I blogged halfway through the experience. And now have a lovely photo of me and Sheriff Pat Garrett (no, really, that's his name).

    May 2016 blog entries

    April 2016

    Due to a lot of retweets and mentions, I've been getting a lot of visitors to my blog: Vanity Volunteering: all about the volunteer. Have a read and leave a comment!

    April 2016 blogs: (in published date reverse order)
    March 2016

    A visit to Havana, Cuba
    I went to Havana, Cuba at the end of February. It’s been a life-long dream. Per my research before and during the trip, I've written published two blogs in March, one on Internet access / digital literacy in Havana, and one on Tweeters re: Cuba development & ICT4D.

    March 2016 blogs: (in published date reverse order)

    January & February 2016

    Me in South Carolina Jan. 27 - 29
    I'll be the keynote speaker and presenting workshops at the South Carolina Association for Volunteer Administration (SCAVA) annual conference, January 27-29, 2016 in North Myrtle Beach! You do not have to be a member of SCAVA to attend. Join me! And you can book me for your conference or workshop!

    Me in Vancouver, Washington Feb. 11
    I'll be the keynote speaker at the Nonprofit Network Southwest Washington / Directors of Volunteer Programs Association (DVPA) conference on Thurs., February 11 in Vancouver, Washington (state).
    And you can book me for your conference or workshop!

    January & February 2016 blogs: (in published date reverse order)

    December 2015 blogs: (in published date reverse order)
    November 2015:

    Online Leadership / Influencing Online
    There is a plethora of information about leading a team online, but as the Duvall Leader in Residence at the University of Kentucky’s Center for Leadership Development (CFLD) in October 2015, I wanted to focus specifically on online leadership, on engaging in activities that influence others online, that create a profile for a person as someone that provides credible, important, even vital information about a particular subject. What does it take to be a leader online? This new page explores that.

    November 2015 blogs: (in published date reverse order)

    October 2015:
    Me in Kentucky in October
    I'll be in Henderson, Kentucky for a week and Lexington, Kentucky for the last week of October. Check out the above link, which has complete details about dates, and, if you want to attend the conferences where I'll be, or if you want a consultation or to buy me coffee while I'm in either city, let me know. 

    2015, 2014, 2013, 2012, 2011 & 2010 Blogs (index of titles, by reverse date, latest to oldest)
    What was new (things prior to the last entry on the "What's New" page you're reading now)