The following are suggestions for NGOs in developing
countries interested in gaining access to foreign
volunteers. This is a "getting started" guide, NOT a
comprehensive guide: it's impossible within the boundaries
of a simple web page to detail all an organization needs to
do to host volunteers from other countries.
- Make sure it is legal to host foreign volunteers
Check with your national government and make sure that it
is legal for foreigners to come to your country to
volunteer, or that it's legal for foreign tourists to
volunteer while they are on a tourist visa. Get the exact
wording of the legal statue that allows this and post it
on your web site to show potential volunteers you have
researched and confirmed this. For instance, in most
cases, volunteering by foreigners in Indonesia
is illegal. Your web site needs to prove that
foreign volunteers are legallyallowed in your country.
- Involve local volunteers & show that
involvement
Your NGO should not try to recruit foreign volunteers if
it does not already involve LOCAL volunteers. How can you
ask people from other countries to volunteer for you if
local people themselves aren't involved and invested in
your work as volunteers? Involving local volunteers shows
that local people endorse your organization and its
work.
- Affiliation with international non-governmental
organizations (INGOs)
Your organization needs to be recognized, at least
informally, by local offices in developing countries of
organizations such as the United
Nations Development Programme, OneWorld, Save the Children,
Oxfam, World Vision, MercyCorps, Doctors Without
Borders/Médecins Sans Frontières (MSF). If you are
an organization serving wildlife, what affiliations do you
have with international accrediting bodies that show what
you do with wildlife is ethical and not exploitative? Such
recognition takes much more than one meeting: it means
that the staff at the local office is familiar with your
organization's work because you have regularly updated the
office about such, that a representative from the local
office visits your organization periodically, and that the
staff at the local office knows enough about your
organization to be able to provide a reference for it back
to the main office. You need these local INGOs affiliates
to be in a position to verify your organization's
credibility to others.
- Collaboration with other local NGOs
In addition to affiliating with INGOs, local organizations
should be in a position to verify your organization's
credibility to others. That means that, like international
groups, staff at local NGOs should be familiar with your
organization's work because you have regularly updated
them about such, that they visit your organization
periodically, and that they know enough about your
organization to be able to provide a reference for it to
other organizations. If you have engaged together with
another NGO in a project, all the better!
- Membership in formal networks and associations
If your country or region has a network or association of
NGOs, you should be a member. You can find these by
contacting other local organizations to find out if such
exists, or searching on the Internet for such.
- Excellent online profile
If you type your organization's name into google, what happens?
Does your organization's web site come up (if you have
such)? What about an online document by an INGO that
references your organization? Or a newspaper article
highlighting your organization's good work? Anything
negative? An online profile adds to your organization's
credibility.
- A clear, complete, easy-to-use web site
It's not essential that your organization have a
web site in order to host international volunteers. But if
your organization does have a web site, it should:
- not have advertising for other companies and
businesses (no banner ads, no google ads!)
- be free of misspellings
- well-designed, without lots of cumbersome graphics
complete, with a listing of your staff, your board of
directors, your organization's address, contact
information, and at least a summary of your
organization's budget.
- Academic profile
It's not essential, but it will certainly add greatly to
your organization's credibility if it has been referred to
in a university-related paper. Of course, it's not always
possible to say yes to participation in an academic
research project, given your other priorities. But your
organization should try to, whenever possible and when
asked, to participate, as such will add to the appearance
of your organization as transparent and credible to anyone
investigating your organization for such.
- Have official papers in order
You need to have copies of your organization's official
government documentation/registration papers (if you are,
indeed, officially registered), brochures, press releases,
staff list and financial statements ready for review by
other organizations -- or even by potential international
volunteers. Volunteer-placement organizations will
consider how quickly and completely you respond to their
request for such, so get them in order and ready-to-share
before you start meeting with such organizations. If you
don't have any of this -- if you are a tiny
grassroots-based organization that has not registered with
your government and has no paperwork whatsoever, then you
will have to formally partner with an organization that
does have such, who can take formal legal responsibility
for the international volunteer(s).
- Draft documents associated with your planned
involvement of onsite volunteers
This step is essential if you are going to involve
onsite foreign volunteers -- there's no substitute for it.
Your organization needs to draft documents that detail the
following, which you will eventually share and discuss
with organizations that place international volunteers (it
is very important that this information be in writing,
even if it's all still being negotiated!):
- the location(s) of the volunteering assignment(s)
-- city or cities, neighborhoods, and exact addresses
whenever possible.
- the tasks volunteers will be expected to complete:
working directly with at-risk children doing what?
working directly with farmers doing what? will they do
these tasks alone or in a group? will they ever be
alone with a child or adult, even another volunteer,
or always with multiple people and local staff in the
room?
- the resources that will be available to volunteers
(translators? a desk? a car? a bicycle?)
- the time frame for the volunteer to provide his or
her service (what months and for how many months?).
- a description of why the service of this foreign
volunteer is needed, instead of a local person
- how, after the volunteer departs, his or her work
will be sustained or built-upon
- detailed information about the volunteers' work
environment. Will the volunteer have daily access to a
phone? computer access? Will the volunteer need to
have a security escort when traveling from housing to
the volunteer assignment, or in any other situations,
and, if so, who is going to provide this security
escort? Will the volunteer ever be expected to be
alone with a client or a child?
- detailed information on to whom the volunteer will
report to at your organization, who at your
organization will supervise the volunteer's work, who
at your organization will provide support to the
volunteer as needed, what staff members at your
organization will work with the volunteer and how, how
the volunteer will be expected to interact with local
people, etc.
- information regarding translators. Will a
translator accompany volunteers during his or her
work? What percentage of the people the volunteer will
work with speak English? Will your organization
provide a translator?
- detailed information about where your organization
will house international volunteers, if the placement
organization cannot provide housing (more and more
placement organizations are requiring local hosting
organizations to provide housing). Your organization
must provide more than just a statement that your
organization will house such volunteers; it needs to
note where, and what the conditions will be -- Will it
be with a family and, if so, what are their names?
Will each volunteer have his or her own room? Will
there be locks on the windows and doors? Will it be
within walking distance of the volunteering
assignment?
- detailed information on how your organization will
support the volunteer during arrival and departure
into the country. Will there be someone at the airport
from your organization to help the volunteer through
the entry process? Will your organization provide
transport from the airport to its location? Will your
organization provide transportation assistance and
help with customs and other officials when the
volunteer leaves the country?
- detailed information about the nearest health care
facilities (individual doctor, clinic and hospital),
and how your organization will or will not help to get
a volunteer to such if needed, and explicit
information on how the health care facility must be
paid (in cash by the volunteer?).
- detailed information about to whom the volunteer
should complain regarding any issue - a name, an email
address and a phone number.
- detailed lists of what costs your organization cannot
pay for (airfare, housing, bedding, food,
transportation, security, insurance for the volunteer,
etc.). Remember that most international placement
organizations will expect your organization to bear at
least some costs!
- a draft evacuation plan for volunteers, in
case of natural disaster or a man-made crisis, or,
clarification that the volunteer placement
organization is in charge of such. What assistance
will your organization guarantee in the event of a
flood, a hurricane, a tsunami, a mass fire, a military
coup, a raid by a militant group, etc., and what
assistance will your organization NOT guarantee?
If you do not have all of the above in place now, expect to
take at least several months to do so. Without the above, no
volunteer-placement organization will want to partner with
your organization, and it's doubtful any sensible foreigner
with credible skills and character will want to come onsite
and volunteer at your organization.
Voluntourism Guidelines
Voluntourism is when volunteers pay some or all of their
expenses to work onsite at a program where they will also
experience a different culture, a unique place, etc. It is
NOT a bad thing. There is ethical versions and unethical
versions.
Ethical voluntourism:
- Is led by local people.
- Is transparent about how the funds paid by volunteers are
used.
- Does not take away local jobs (in fact, very often, it
creates them, or funds local workers).
- Does not bring volunteers into contact with wildlife or
supposed "orphans", or unsupervised contact with children.
- Is focused on a project that has a measurable outcome
valued by the local community, one that might not happen, or
not happen as quickly, without the volunteers'
participation.
- Has safety and safeguarding policies and requires
volunteers to be trained regarding such.
- Has a process to vet volunteers, to assure they are
appropriate to be involved in the program.
- Educates volunteers about the region or country where
volunteers will work, the issues and challenges that have
led to the need for your program, etc.
- Does not reinforce colonialist ideas or White Supremacy.
Take a hard look at your program to involve volunteers and
make sure it meets these requirements.
Refunds for payment
Also consider making a statement, in writing, that says
your organization understands that volunteers are free to
leave the program at any time, and what your refund policy
is regarding funds that you charged onsite volunteers. If
there is no refund policy, say so in multiple places (on
your web site, on the document you have the volunteer signs,
on the web page a person sees before they pay, etc.) but
also make it clear that the volunteer is under no obligation
to stay at the organization. Emphasize that you hope they
will stay for four weeks or three months or whatever the
amount of time it is you want the volunteer for, but
remember, they are volunteers- and, in many
cases, paying customers - and you have no right to imply
that they must stay at a work site for ANY reason.
Note: some countries, such as the UK, assert that creating
a written agreement with a volunteer that says the
volunteer agrees to stay for a certain amount of time is
an employment contract, and this could allow the
volunteer to sue for payment for services.
Also see my advice for people interested in vetting organizations in other
countries, and consider how your own organization
would measure up to the vetting steps offered.
In addition, read this resource for Creating Group Volunteering Activities.
It details just how much you will need to do to prepare a
site for group volunteering. It's an expensive,
time-consuming endeavor - are you ready?
If you would like to engage foreign volunteers online,
rather than onsite, in high-impact, meaningful activities
that benefit your organization, read through this list
of ideas for high-impact virtual volunteering roles and
activities. These high-impact assignments for
remote online volunteers are best done in partnership with a
university or professional association that will recruit and
screen the online volunteers for you, such as UCD Dublin
Volunteers Overseas or CECI
in Montreal. Use the aforementioned information on
this page to prepare for hosting online volunteers, adapting
the recommendations as appropriate. If you want to master
all that involving online volunteers entails, consider
purchasing The Last
Virtual Volunteering Guidebook.
Partnerships for recruitment
Once you have all of the above in place, you are ready to
approach existing volunteer-placement organizations about
hosting volunteers. Begin by looking in your local
geographic area for local organizations already hosting such
volunteers, and ask if they would introduce you to a
representative of the volunteers' sponsoring organization,
either face-to-face or via the phone. Such organizations
include (and please note that this is not a comprehensive
list):
Embassies for other countries can also help put you in
contact with volunteer-placement organizations.
Very short-term online volunteers can help your
organization with translation and research tasks, designing
publications and web sites, developing databases, and
activities relating to marketing, fund raising and business
planning, and these tasks don't require you to set up a
partnership with any of the aforementioned. Here's how to
recruit for short-term online volunteering (virtual
volunteering) opportunities:
- Post a request for such a short-term online volunteer on
your web site. This needs to be as detailed as possible,
with exactly what tasks you want online volunteers to
undertake and what expertise they should have, and how long
they are expected to volunteer (a few days? a few weeks?
three months?).
- Email foreign people who have volunteered onsite with your
program previously, let them know about your short-term,
remote, online volunteering opportunities, share the link to
your web site with more information, and encourage them to
let friends and family know, to share with their communities
of faith, to share on social media, etc. Don't be surprised
if people who volunteered with your program previously
onsite "come back" to help you online.
- Post information about such opportunities, with links to
your web site, at the
volunteer subreddit.
- Email the opportunity to universities in your country.
- Ask area Rotary Clubs if they have relationships with
Rotary Clubs in richer countries (the USA, Canada,
Australia, the UK, etc.) and if they would be willing to
email those partner chapters with information about your
organization's online volunteering opportunities.
- Ask staff and family of your staff if anyone ever attended
a university outside of your country. If they did, ask them
to email the career office or volunteer center / community
engagement center at that college or university they have
attended, saying when they attended and that they would like
for that college or university to let students know about
these online volunteering opportunities at your nonprofit,
with a link to the web address for more information.
- Post to any
volunteer matching web site or app that will let you post.
Again, if you want to master all that
involving online volunteers entails, consider purchasing The Last
Virtual Volunteering Guidebook.
Note: charging online volunteers for their service TO your
NGO is an absolute no-no. You can encourage them to make a
donation, you can encourage them to let their friends know how
to donate to your NGO, but charging people to do remote
volunteering FOR your organization is unethical and, if I find
out you are doing it, I absolutely will condemn you very
publicly online.
Also see:
Starting a
Nonprofit or Non-Governmental Organization (NGO)
The laws and procedures for starting a nonprofit organization,
a non-governmental organization (NGO), a charity or a
foundation vary from country to country. The laws and
procedures are never exactly the same. This page offers
general advice that is usually required in most countries, as
well as a list of web sites for various countries regarding
how to start a nonprofit organization, NGO, etc.
Vetting Organizations in Other
Countries:
A resource that can help you evaluate volunteer-placement
organizations that charge you for your placement as a volunteer,
as well as for people interested in partnering or supporting an
organization abroad but wanting to know it's a credible
organization, that it's not some sort of scam, or an
'organization' of just one person.
Basic Fund-Raising for
Small NGOs in the Developing World, a guide I
developed a decade ago and regularly update until October 2015.
Requesting NGOs have been based primarily in Africa, Asia and
parts of Eastern Europe.
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