About The Last Virtual Volunteering Guidebook

The Last Virtual Volunteering Guidebook is by Jayne Cravens and Susan Ellis. It was published in 2014 and is available for purchase as a traditional print book or an electronic book.

The purpose of the book is to be a practical guide for programs that want to involve online volunteers, or want to expand that involvement, but it also has a great deal of information that will be of use to those researching issues related to virtual volunteering, online civic engagement, online mentoring, microvolunteering, remote volunteers, crowd-sourcing for good, etc.

This wiki is a dynamic (ever-evolving, frequently updated) resource to supplement the information published in The Last Virtual Volunteering Guidebook. Whereas the guidebook is written in a timeless manner as much as possible, focusing on suggested practices that the authors believe do not change, for the most part, this wiki will continually evolve as tracking and networking tech tools change, as new research is conducted, and as substantial news about virtual volunteering is announced.

An explanation about naming and including software tools in The Last Virtual Volunteering Guidebook and in this wiki.

For press reps & bloggers


Jayne is happy to offer assistance for press reps and bloggers that want to write/produce an article, story, broadcast, webcast, podcast, etc., about virtual volunteering. You may also want to  join our virtual volunteering LinkedIn group (you must be a member of to join this group; membership is free) and submit your idea to the group for discussion.

Special notice 24 February 2019: Susan Ellis has passed away.
Susan J. Ellis, the co-founder of the Virtual Volunteering Wiki, co-author of The Last Virtual Volunteering Guidebook, and the world's foremost expert on volunteer management, passed away peacefully at a hospice in Philadelphia, Pennsylvania. In lieu of flowers, donations can be made to the Susan J. Ellis Foundation. Jayne is happy to talk with any press representative or blogger who might want to document how Susan was one of the first promoters of virtual volunteering.


Virtual Volunteering Wiki Footer

Detailed information about how to use the Internet to support and involve volunteers - virtual volunteering - can be found in
The Last Virtual Volunteering Guidebook. This wiki is a supplement to the book - but no substitution for it. 

Join our virtual volunteering LinkedIn group (you must be a member of LinkedIn to join this group; membership is free) to know when the Virtual Volunteering Wiki is updated.

If you tweet about The Last Virtual Volunteering Guidebook please use the tag #vvbook

Please note: this wiki project is entirely unfunded - and I'm struggling to keep it going. If you would like to see this page continue to be updated, support my work here's how to support this work.


wiki home & index of resources | about this wiki | virtual volunteering definition | virtual volunteering examples | virtual volunteering myths | virtual volunteering research | virtual volunteering news


Want to know more about using the Internet to engage and support volunteers? See:


 The Last Virtual Volunteering Guidebook
by Jayne Cravens and Susan J. Ellis


The most comprehensive guide available on virtual volunteering, including online mentoring, micro-volunteeirng, virtual teams, high-responsibility roles, crowd sourcing to benefit nonprofits and other mission-based organizations, and much more.


Published January 2014, based on more than 30 years of research.  Available as both a print book and an ebook.