virtual volunteering project FAQs
what's the key to success in a
virtual volunteering program?
The key to success in managing a virtual volunteering program, based on our observations and experience, is that the staff at an agency have already successfully involved volunteers in traditional, face-to-face settings. They understand and have put into practice the basics for a successful volunteering program -- an established system for volunteer recruitment, creating assignments, screening, matching to assignments, management, feedback and evaluation.
Other keys to success:
All staff are committed to the success of the virtual volunteering program (as well as all volunteering activities, regardless of where service is performed), and supporting volunteers in their activities.
The virtual volunteering program (as well as all volunteering programs) fits within the mission of the organization, and all activities are in support of this mission.
Online volunteers are encouraged, valued and supported by all staff as agency investors rather than "free labor."
Online volunteers are recognized by staff for their contributions to the same degree as onsite volunteers and other agency supporters (such as donors)
The agency can quickly place online volunteers into assignments
Agency staff keep in touch with online volunteers, online and, as possible, via phone and postal mail.
For more information, see our online evaluation form to determine if your agency is ready to involve online volunteers.
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