Tag Archives: mobile4good

Apps4Good movement is more than 15 years old

Back in 2001, while working on the United Nations Information Technology Service (UNITeS), launched by then UN Secretary General Kofi Annan and hosted by the United Nations Volunteers programme (part of UNDP), I wrote a paper on Handheld computer technologies in community service/volunteering/advocacy. It’s a compilation of examples of volunteers, citizens, grass roots activists and others using handheld computers – what then were called personal digital assistants (PDAs) –  or mobile phones as part of community service, volunteering and or advocacy. I found examples from health and human services, from environmental science, from citizen reporting initiatives and from activists. My favorite example was a project where software was developed for PDAs that allowed illiterate trackers in Africa to record wildlife observations by selecting icons from a set of pictures that depict various species and animal behaviors.

That was 14 years ago, before the term apps4good came into vogue, and some of these initiatives were already more than a year old then – that means apps4good, using mobile phones for good, is a movement that’s more than 15 years old. Some of the initiatives I wrote about are still in existence. Some have long ago ended – but similar initiatives, and much more advanced ones, have popped up since. For instance, there’s the Smart Health App, which focuses on providing accurate baseline information resource on HIV/AIDS, TB and Malaria and is currently available in Tanzania, Nigeria, Kenya, South Africa, Angola, Ghana, and Senegal. Or mPedigree, a phone app which allows pharmaceutical retailers and users to verify the authenticity of a drug; this is done by text-messaging a unique code found on the product to a universal number.

My point is this: humanitarian aid workers and people working for nonprofits and NGOs anywhere, including volunteers, are using such tools in ways beyond just fundraising. Here are articles with more recent examples:

role of networked mobile technologies in improving sanitation

From a report on the role of networked mobile technologies in improving sanitation:

More than mobile phone ownership, the level of sophistication of mobile services in many countries, such as mobile money, mobile internet and machine-to-machine connectivity, starkly contrasts with the status of sanitation services. For example in Kenya, where access to sanitation is reported at 30%,10 people are more likely to conduct financial transactions through their mobile money account (59% of the adult population use mobile money) and browse the internet on their mobile phone (up to 40% of the population), rather than benefit from the dignity, privacy and convenience of a well-maintained toilet.

This year, with the transition from the Millennium Development Goals to the Sustainable Development Goals aiming to set targets for the next 15 years, there is no doubt mobile devices, technologies and services have a role to play to support bridging the current infrastructure divide.

The GSMA Mobile for Development Utilities (M4D Utilities) programme sees an important opportunity for mobile ecosystems to help solve some of the sanitation access challenges in emerging markets, including data collection, monitoring, operation and maintenance, financing. Adding to our ongoing work in the energy and water sectors, this new report aims to outline how mobile channels can support sanitation service delivery while building new engagement models with customers in underserved settings.11 Unlike the energy sector where mobile tools are increasingly integrated12 in decentralized solutions, mobile in the sanitation sector is at an early stage of development. What is needed to better understand the role and impact of mobile in this sector, is a collaborative approach to mobile technology integration, grant support for developing and piloting such innovative solutions and rigorous monitoring and evaluation of the impact of these innovations in the service delivery.

To be more blunt: convincing communities of the benefits of using toilets and of the health risks of open defecation are first, critical steps in implementing successful and sustainable sanitation services, something in which the world vitally, critically needs. This kind of convincing is done through involving communities in the design, operation and monitoring of sanitation services, and messaging that forces them to recognize that open defecation and similar unsanitary practices causes sickness and disease. Such convincing needs to be done through a variety of measures, and these activities can be supported by text messaging, social media, even ring tones.

This report is from the GSMA Mobile for Development Foundation, created in 2007 and bringing together mobile operators, donors and the international development community in demonstrating the positive social impact of mobile technology. The foundation has a board of directors “independent ” of the Groupe Speciale Mobile (GSM/GSMA), an industry group representing “the interests of mobile operators worldwide. The GSMA Foundation provides resources and support to GSMA programmes in the vital areas of healthcare, agriculture, finance, digital identity, utilities and the inclusion of women and girls in the digital economy.

(a little late for #worldtoiletday, I know – sorry)

mobile devices, mobile apps, texting & volunteers

A recent blog post by VolunteerMatch on 5 Ways to Use Your Mobile Device for Your Volunteer Program, which has some good, basic advice as well as some comments regarding how to send a text to multiple people at once, reminded me of how often that this topic has come up on the TechSoup community forum in some shape or form.

So I have done my best to compile these previous TechSoup threads here:

mobile time tracking – for volunteers to track service hours?

What mobile apps do you promote to clients, volunteers, supporters, staff?

Mobile apps: what do managers of volunteers *want*

anyone using these mobile apps as part of their work?

Sending text messages to 50 non-smart phones

FrontlineSMS – FOSS management for text messages

Texting from a computer

Planning for handheld tech

Handheld Computer Tech in Community Service/Volunteering/Advocacy

Feel free to comment on any of these threads over on TechSoup with additional questions, experiences or comments!