Tag Archives: ict4good

free/discounted apps/tech tools that every nonprofit should know about

Leave a reply
images meant to look like cave drawings, one of a woman using a smartphone and one at a desktop computer.

I use to regularly write about this subject – about what I thought were the best free/discounted apps/tech tools that most nonprofits should know about, especially the small ones, the ones under 20 people who barely had tech budgets. But honestly, I can barely keep up with things, plus, there’s such a need for highly-specialized software by specific type of nonprofits. Just take a gander into the various software used by nonprofits that run food banks, or what’s used by animal shelters, or what’s used by museums, and you will see what I mean.

But there was a recent thread on the nonprofit subreddit and I found myself wanting to join in. Here is how I answer the question:

  • Google Drive (word processing, spread sheets, presentations, forms, calendar, photos, shared work features, etc.)
  • Gmail, including Gmail chat
  • LibreOffice (word processing, spread sheets, presentations – great alternative to Microsoft, and works with Microsoft tools)
  • Cyberduck – for FTP
  • Signal, WhatsApp and Telegram.
  • VolunteerMatch for volunteer recruitment
  • Canva
  • Grammarly
  • WordPress for blogs and websites (many web hosts provide free templates as well)

I’ll also give a shoutout to two tools that have gone away: YahooGroups, which was an AMAZING online collaboration tool that I miss beyond measure, and BlueGriffon, an amazing HTML editor that stopped being updated in 2019 and no longer works on my laptop. I have never found the equal of these wonderful tools.

Have a look at the thread on the nonprofit subreddit and this related thread on TechSoup for more. And add your own on those conversations and in the comments below! But it’s helpful if you don’t just list the software: say what kind of nonprofit uses it, what your role is, the size of your staff (including volunteers), etc.

If you have benefited from this blog, my other blogs, or other parts of my web site and would like to support the time that went into researching information, developing material, preparing articles, updating pages, etc. (I receive no funding for this work), here is how you can help. 

It’s time for a new assessment of virtual volunteering in Europe (& elsewhere) – who will do it?

Leave a reply

Back in 2012 and 2013, I was one of many researchers in the ICT4EMPL Future Work project, focused on the countries of the European Union and funded by the European Commission. The overall project aimed to inform policy regarding “new forms of work” and pathways to employability that involved online technologies. For this project, I researched and mapped the prevalence of virtual volunteering in Europe and explored how virtual volunteering could support people’s employability. Here my complete final paper. And here is the Wiki I created for the project.

It is time for a new effort to research and map the prevalence of virtual volunteering in Europe. Because now, more than 10 years later, I’m sure the conclusions I found about virtual volunteering in Europe have changed, and it would be great to see what’s the same, what’s evolved, what’s reversed and what new insights have emerged – and see how this compares with past research.

Some of those conclusions from 10 years ago about virtual volunteering in Europe:

  • Organizations using the Internet to support volunteers, or that had roles and tasks for online volunteers, usually never used the term virtual volunteering. For instance, Germany hosted the FIFA World Cup in 2006 and recruited, trained and supported hundreds of volunteers all across Germany to help with the event; no doubt the Internet played an important role in the screening, training and support for volunteers, however, I could find no reference to activities related to Internet-mediated volunteering for the World Cup (and they also never responded to my emails).
  • Services where charities could recruit traditional volunteers might have talked about virtual volunteering 10 years ago, yet often did not allow for searches of just online roles and tasks opportunities on their platforms.
  • Online volunteering schemes come and go; for instance, while Samaritans was profiled for its involvement of online volunteers in the 1990s, as of the time of this paper’s writing, the web site did not note this past involvement, and a page on the site said that such an online program was “coming in the future.” Virtual volunteering activities were cited at a dozen European organizations in the paper – are they still happening?
  • 10 years ago, there was no organization tracking the practice in Europe – or in any country outside of Europe, for that matter. Has that changed?
  • The research 10 years ago found at least 60 specific examples of organizations in the EU involving online volunteers, or involving online volunteers in the EU. The number of online volunteering opportunities, using a search of the services, was more than 1000, in total. And the research noted that Wikipedia already had contributors from every European country at that time. Excluding Wikipedia, a conclusion can be drawn from the research cited in this paper that there are at least a few thousand online volunteering opportunities available from organisations in Europe.
  • Spain was, by far, the country with the most virtual volunteering roles and tasks for volunteers, across a few hundred NGOs, and had a deeper history regarding digital volunteering than any other European country, by far. The UK, which was in the EU at the time, came in a distant second.
  • Far in the distance in terms of virtual volunteering, and well behind rates in Eastern European countries, was France – in fact, the lack of virtual volunteering materials in French was particularly shocking to me. I could find NO such materials in Europe – the few I found were in Canada. I so hope that’s changed in 10 years!

If you are looking for a research project idea, I highly recommend you take a stab at researching and mapping the prevalence of virtual volunteering in Europe – or even just one country in Europe. Or break entirely new ground: India? Certain countries in Africa? I will be happy to turn over all of my materials to you to help you in your research. I’m also happy to write a letter of endorsement if you want to shop this project around for funding. Contact me and let me know your full name, share your LinkedIn profile or another online profile where I can see your professional connections and research to date, let me know the kind of research you have in mind, etc.

Why am I not interested in doing this research myself? Both because I lack any funding to do this and also, I would really like to read someone else’s research!

If you are doing any research regarding virtual volunteering, or if your agency or organization is considering virtual volunteering as a path to helping people become more employable, check out the Last Virtual Volunteering Guidebook: Fully Integrating Online Service Into Volunteer Involvement. This is the most comprehensive resource anywhere on working with online volunteers, and on using the Internet to support ALL volunteers, including those you might not think of as “online” volunteers.

Also see:

If you have benefited from this blog or other parts of my web site or my YouTube videos and would like to support the time that went into researching information, developing material, preparing articles, updating pages, etc. (I receive no funding for this work), here is how you can help. 

Who Takes the Lead on Exploration of Tech at a Mission-Based Org?

Leave a reply

IT managers and IT consultants play an essential role in helping mission-based organizations – nonprofits, non-governmental organizations (NGOs), government agencies, community groups, etc. – to use technology to meet the goals of the organization.

That said, however, an IT manager is not always the best person to lead at a mission-based organization regarding what Internet, computer and smart phone tools an organization or department should be using.

When I first began encouraging organizations to explore the possibilities of virtual volunteering back in the mid 1990s, many of the outspoken critics of virtual volunteering were IT managers at nonprofit and government agencies. Many IT managers were not supporters – they were OBSTACLES. The same was true when I began promoting accessibility as a fundamental element of web site design a little while later. In both cases, IT managers threw up a variety of arguments as to why neither of these strategies were worthwhile for mission-based organizations, almost all relating to cost or security and they expressed great fear at the “vast” amounts of work that pursuing either of these activities would cause them and the organization. Some IT managers even went so far as to tell managers of volunteers they were not allowed to involve volunteers via the Internet.

Thank goodness so many managers at mission-based organizations explored technology issues on their own, and became experts in their own right regarding how virtual volunteering, web accessibility, and other tech-related practices could be used in their organizations and could benefit their clients, employees and volunteers. I worked with many nonprofit managers, particularly managers of volunteer, helping them to develop counter arguments to IT managers reluctance to let them explore the use of various ICT tools in their jobs. The drive to use the Internet and computers to work with volunteers, as well as to make nonprofit web sites to be accessible for people with disabilities, has been lead by NON IT staff!

That isn’t to say that all ICT consultants and managers try to block the exploration and use of ICTs in nonprofit activities. Many have been quite supportive of mission-based staff’s exploration and use of ICTs – and, indeed, of virtual volunteering and accessibility. But the reality is that ICT consultants and managers need to work directly with nonprofit staff that are managing client programs, managing HR, managing volunteers, and so forth in making tech-related decisions TOGETHER. They need to listen to the organization’s volunteers as well. IT managers need to listen and to support these employees and volunteers in exploring tech that could help them in their work with the organization.

Many publications have tackled the subject of how to address non-IT staff resistance at mission-based organizations to using Internet and computer technologies. Let’s explore the other side of this issue: how have you, as a non-IT staff person at a mission-based organization, overcome IT staff or consultant resistance to things like:

  • installing and supporting your use of a database program or other software that you feel that you need in your job
  • involving volunteers via the Internet, including having interactive features on your web site for volunteers
  • making your web site accessible for people with disabilities or others using assistive technology
  • exploring the use of Linux or Open Source technologies at your organization

A version of this article first appeared in Tech4Impact, my email newsletter, in January 2003.