Tag Archives: humanitarian

Volunteers Along Immigrant & Refugee Journey

refugeesLast year, e-Volunteerism, a publication by Energize, Inc. and Susan Ellis, featured an article about volunteers at the front lines of the ongoing refugee crisis in Europe, and how their impassioned scramble to help—though often inefficient and always insufficient—nonetheless addressed grave needs and sent a message to governments to respond. But the images of these orange-vested volunteers, often entirely self-funded and pulling refugees from boats and greeting them with blankets on Mediterranean shores, represent just a fraction of the diverse volunteer sector that serves the needs of immigrants and refugees worldwide. And these borders and shorelines are not the end of the journey; for the immigrants and refugees, they are where new journeys begin. While some immigrants’ first steps inside a country are more perilous than others, even immigrants who arrive safely at an airport are still plunged into uncertainty and vulnerability. Settling into a new life, a new job, new customs, a new language, and the new experience of being a racial, ethnic, or religious minority can often be a more daunting journey than getting to the country in the first place.

A new e-Volunteerism Voices article by Kerry Martin explores how volunteers engage with immigrants and refugees at every stage of their journey. It focuses on the current situation in the USA (which has relevant implications for other countries) by assessing the nature of volunteer services for three distinct groups: 1) refugees formally resettled through government and other authorized organizations; 2) recent immigrants (non-refugees) who are undocumented, at risk of losing their immigration status, or in need of support due to poverty, exploitation, abuse, etc.; and 3) refugees unrecognized by the U.S. and not formally resettled, primarily those fleeing from gang violence in Honduras, El Salvador, and Guatemala.

The full article is available to subscribers of e-Volunteerism and it’s worth subscribing to read this article!

Also see:

Reality Check: Volunteering Abroad / Internationally

Funding Your Volunteering Abroad Trip (& where to find credible volunteering abroad/work abroad programs)

How to Pursue a Career with the United Nations or Other International Humanitarian or Development Organizations, Including Non-Governmental Organizations (NGOs)

Vanity Volunteering: all about the volunteer

Is it really *impossible* to break into humanitarian work?

guardian logoI saw a headline recently from the Secret aid worker series from the Global development professionals network in The Guardian:

I’m sick of job rejections – is humanitarian work only for the elite?

The headline struck me, as I constantly read questions on Quora and YahooAnswers from people that want to work in humanitarian aid and development. The questions are so frequent, and so similar, that I created a page of answers to that specific question, and I point people to it often.

Unfortunately, comments on this particular Guardian blog are closed. But I really wanted to respond to it, specifically, not just refer the author to my web page for people like her.

The blogger says she longed for a development job abroad “where I would get to do something real – responding to crises, spearheading interventions and doing hands-on development.” But then she never says anything about her own experience responding to crises, spearheading interventions and “doing hands-on development” anywhere. She never once says, “Here’s my area of expertise, here’s what I’ve proven myself capable of doing that is transferable and needed in the developing world.” She just goes on and on about a desire to work in development.

She’s now “hoping a year in INGO corporate fundraising and some experience in publicity and campaigns can help give me an edge in getting a job that’s a little more hands-on, because that was all the experience I could get. Development is a subject I’ve been passionate about for over five years.”

Again, she never says what it is she has that development agencies really, really need. A year of experience doing one thing, some experience in something else? Passion? Sorry, but it isn’t enough to give you an edge. Not at all.

“I can’t help but feel that humanitarian and development work is for the elites.”

No. But it is for people that have the skills and experience actually needed by local people in post-conflict zones and transitional nations.

Look, I don’t mean to sound mean, but in addition to be a person that seeks work in development – more on that later – I’ve been on the hiring side of things at development agencies. I’ve been on the job development side of things as well. I’ve written the description of the job that we need someone to do, and never once have I thought, “Hey, let’s give this to someone who doesn’t have experience but, by golly, they really want to work in aid and development! As long as they have a Master’s Degree!” The people I serve – the local people of a developing country – want more. They deserve more.

I think for anyone that wants to work in aid work, this blog by Marianne Elliott, Why Your Passion Is Not Enough, is worth reading, particularly this part:

My point is that passion, perseverance and innovation are sometimes highlighted at the expense of professionalism… much more than passion is needed in order to make a positive difference in the world… Just as passionate persistence without professional skills won’t get you a part in The Hobbit, good intentions without professional skill won’t result in doing the good you intend.

I am sometimes invited to talk to university students that want to work in aid and development. One thing I say to every class: to get paid to do something abroad you have to have done it locally in your own community, or somewhere in your own country. You want to help people start micro enterprises? You want to educate young people about HIV/AIDS? You want to open a school? You want to help people become motorcycle mechanics? You want to help respond to a post-disaster situation? You want to help refugrees? Whatever it is, you have to have done it in your own country – why would anyone want to hire you to do something you’ve never done before?

You can pursue such as entry-level paid work at local NGOs and nonprofits and maybe even in government programs, to get that experience. But I warn you, it’s really low-paid when you do it locally in your own country. Or you can do it as a volunteer, outside of your better-paid non-humanitarian work. I was stunned when I interviewed for my first job with UNDP, and one of the interviewers focused in on my volunteer work in communications for an abortion-rights group. He was interested because he wanted to hear about when I’ve had to communicate about a contentious, controversial issue that can bring out people’s hostilities, how I’ve navigated deeply religious communities, and how I’ve communicated about legislation and science. He didn’t care that I did it “just as a volunteer” – the work was real, and he wanted to hear about it. I’ve never forgotten that moment.

I am sympathetic to the person that says they cannot afford to take a low-paying job with a local NGO or nonprofit to get the experience in a field in which they want to build experience. I’m sympathetic to the person that says they cannot afford a Master’s degree. I’m not only sympathetic to people that cannot take unpaid internships at development agencies, but also outraged that they are expected to work full time for no pay. But I’m not sympathetic to someone who says, “I don’t have time to volunteer to gain experience so I can get a job in humanitarian work” or “I don’t want to spend a year or more gaining this experience just through volunteering.” Unless you don’t have time to volunteer because you are a primary caregiver to a family member – in which case you cannot be a humanitarian aid worker anyway – you can make the time. Here’s how: unplug your TV and cancel your Netflix subscription. Ta da: all the time you need. You have to set times and days when you would be able to go onsite to an organization to volunteer, and orient your social life and out-of-work responsibilities around that schedule. If you want to engage in virtual volunteering as well, that’s fine, but you are also going to set times to do the tasks you want to undertake. And this time for volunteering (and experience-gaining) can happen outside of work hours, in case you are having to do paid work outside of your career field in make ends meet. You have to make gaining the experience you need a priority – no whining.

But just as you can’t get an aid job solely based on your desire for such, you can’t get a volunteering gig that will give you the skills you need for an aid job solely because you call a nonprofit and ask for such. Just like a paid job, you are going to have to map the various nonprofits in your area – those that work with immigrants, or formerly incarcerated people, or victims of domestic violence, or young people that need tutoring, or those helping people train for new jobs, or people educating re: HIV/AIDS, etc. –  and research them in terms of what they do and how they currently engage volunteers, and get to know them, approach them, go through their application process, and try, try again. You may have to work with an organization for many months before you get to move into the kind of work you really want to do. And you will have to work for many months, maybe longer, to design and undertake your own project that will have a big impact locally and showcase your talents for your CV.

Job hunting is frustrating for most people, even me. Since 2009, I’ve found it far easier to get international placements than to get a job, short-term or permanent, with a local nonprofit or local government agency in my own county; I can’t decide if local agencies think I sound too good to be true or if they think I’m overqualified for the jobs I’m applying for. But if you think aid work is only for the elites, consider this: I’ve had three jobs with the United Nations, and I didn’t get any of them because someone already at the agency put in a good word for me, or because I went to some elite university (I went to a public university in Kentucky you have probably never heard of). None of the jobs were in the same country, and none had offices where anyone knew me, had worked with me, etc. I got all three because of my skills and experience. I was just an applicant for those three jobs, like everyone else. I actually did some digging to find out how I got the attention of the three hiring managers for each of these jobs. The first was because the job was created for me – I happened to be the most well-qualified expert in the world regarding a very particular subject – virtual volunteering – and this was precisely what was needed. The second job was because I had been a part of UNDP and had a robust communications management background, and not just at the UN – they didn’t really care anything about virtual volunteering, but they did care that the UN’s Online Volunteering service branding and other marketing success was directed by me. The third was again because I had been a part of the United Nations and had a robust communications background, with the addition of having lived in a post-conflict zone – and in that job, I was the third choice for the position (first two folks turned it down), and what got them to really read my CV was my comment at the very end that I ride a motorcycle! And for the record, I’ve applied for far, far, far more international development jobs that didn’t even get an interview for than jobs I did get an offer for. And I still volunteer as my way of keeping my skills sharp, to expand my skills, and to keep learning.

Do unqualified people get hired for humanitarian jobs? Do friends-of-friends, and family members of some connected someone, get hired over qualified people? Do applicants get rejected because of really dumb reasons, like because someone reviewing CVs thinks someone is too old or too young, despite their experience? Sure – just like in the corporate world. It happens because humanitarian agencies are run by humans, and humans are profoundly fallible.

Is a career in international development out-of-reach of people from certain economic classes, because they cannot afford the education? Absolutely – just like being a banker or a doctor or a lawyer or a teacher or so many other professions. I wish it wasn’t true. And I’ll go even farther: there is a strain of racism in the choice of who gets to be an aid worker that no one is talking about. A black Peace Corps member has challenges never faced by a white Peace Corps member, and black American applicants and black African applicants face obstacles as well, yet I don’t hear many people talking about that. And then there are the challenges for women, as applicants and actual workers…

But even with all those admissions, I stand by the belief that working in international development is not just for the elite. Get the skills and experience needed and learn another language well enough to work in it – it won’t be easy, but it can be done.

Also see:

Isn’t my good heart & desire enough to help abroad? – a response to a mother writing on behalf of her daughter that wants to volunteer abroad (but is too shy to write herself – yeah, I know)

In defense of skills over passion

Misconceptions re: VSO, UNV & Peace Corps

Being emotionally ready to volunteer – or to continue volunteering. There are training tools for new volunteers that can not only help to build volunteers’ awareness of how to handle a variety of challenges, it also might help to screen out people who are not emotionally nor mentally prepared, or not emotionally resilient enough, to serve. In addition, volunteers can face feelings of isolation, stress, even fear during or because of their volunteering service, especially if they are in high responsibility or high-stress roles. Volunteers in these and other situations may need mental and emotional health support -otherwise, you risk volunteer burnout, or volunteers providing sub-par service.

Tech & communications jargon versus reality

The Guardian, a media organization based in the UK, has a wonderful online program called the Global Professionals Network, “a space for NGOs, aid workers and development professionals to share knowledge and expertise”. They also have an occasional feature called “The Secret Aidworker,” a column written by anonymous aid workers, talking about the not-so-great parts of humanitarian work.

The most recent blog is an aid worker talking about the “dark side” of humanitarian / development communications. Like me, she trained as a journalist, and it affects both her approach and her ethics regarding public relations and marketing. I was so struck by these two paragraphs from her blog:

The international community is too focused on using gimmicks in outreach campaigns rather than considering who their audience is and what they want. I was recently asked to design an outreach campaign to educate the local community we work in about the work we do. So keeping in mind the low literacy rate of our audience and the limited access they have to online and print media, I designed a communications campaign accordingly. However, that was considered old and outdated.

For my organisation, the use of new technology such as apps and social media held priority over the local regional media, even though I explained much of these were inaccessible to the people we were trying to reach. Too often people think that if a country has access to the internet and mobile phones, every one has access. They don’t consider the cost of mobile data, the literacy rate, or if the locals would even use their devices the same way as in the US and Europe.

Oh, I SO hear this! Not just in humanitarian work, but in all communications work for nonprofits, governments and other mission-based organizations, anywhere. I hear from nonprofits wanting to explore using SnapChat that haven’t updated their web site in months.They want to host a hackathon to develop an app while their manager of volunteers is refused money for posters for a volunteer recruitment campaign. They want to know the best engagement analytics software to purchase while their online community is quiet for weeks, with no staff posting questions, no volunteers sharing information, etc. They want a crowdsourced fundraising campaign but haven’t sent thank you’s to donors this year. They want a viral online marketing campaign to promote something but balk at the idea of a staff person visiting area communities of faith and civic clubs to build personal relationships with local people, especially groups that represent minorities that are under-represented within the organization’s volunteer, client and donor base.

Anyone who knows me knows that I have long been a promoter and advocate of ICT4D. I wrote one of the first papers – back in 2001 – about handheld devices, what were then called PDAs (personal digital assistants), in health and human services, citizens’ reporting, advocacy, etc. I am a pioneer regarding virtual volunteering. I use, and advise on the use of, social media to promote a variety of information and network with others. I regularly post to TechSoup’s Public Computing, ICT4D, and Tech4Good community forum branch about apps4good – smart phone applications meant to educate people about maternal health, help women leave abusive relationships, connect people with emergency housing and more. So I certainly cannot be accused of being a Luddite. But with all that said, I also still see the value of, and know how to leverage, printed flyers, printed posters, paper newsletters, lawn signs, newspaper ads, radio ads, radio interviews, TV interviews, TV ads, onsite speaking engagements, display tables, display booths and other “old fashioned” ways of communicating.

This aid workers blog reminds me of the early days of the World Wide Web, when I would hear an executive director of a nonprofit or the director of a government program talk about how great the agency’s new web site was, but as they talked, I realized they’d never looked at it themselves, and weren’t really fully aware of what the Internet was.

wizardToo many senior staff are bedazzled by buzzwords and jargon they’ve heard from consultants, giving their employees orders to do something based only on what they think is “hip” now. I am just as frustrated by organizations that overly-focus on the latest social media fads for communications as I am by organizations that ignore all things Internet and smart phone-related.

What should you do if you face this in the work place? Use small words and lots of data with your senior staff, and stay tenacious. Remember that a list of potential expenses and budgets for time can make a case for you to do a comprehensive, realistic communications plan. And be explicit and detailed on how your communications efforts will be evaluated for effectiveness.

My other blogs that relate to this:

Insecurity in the Humanitarian Cyberspace: A Call for Innovation

ALNAP (Active Learning Network for Accountability and Performance in Humanitarian Action) has a fantastic blog posting, Insecurity in the Humanitarian Cyberspace: A Call for Innovation, by Kristin Bergtora Sandvik. An excerpt:

“Over the last two decades, innovations have fueled the creation of a humanitarian cyberspace. It is now time for the task of addressing the challenges posed by the humanitarian cyberspace to be prioritised on the humanitarian innovation agenda… The traditional notion that the ´virtual` world is a different social space than the ´real world` is by now obsolete, also in the humanitarian context… While the traditional threats to the humanitarian space persist, the humanitarian cyberspace broadens the scope of humanitarian action – which means that, instead of shrinking, the humanitarian space is actually poised to enter an expanding frontier. As illustrated by the increasing reliance on mobile cash transfers in food aid, the humanitarian cyberspace also offers new options for the constitution and distribution of relief. The notion that access to information and humanitarian data constitutes a form of relief in its own right illustrates how technology is reshaping the very definition of aid. The emergence of ‘digital humanitarians’ exemplifies a shift in the understanding of who is an aid provider and the possibilities for providing aid from a distance. At the same time, the humanitarian cyberspace has engendered a new set of threats, which impinge on the humanitarian space and which needs to be taken more seriously in the context of humanitarian innovation.”

Another excerpt:

“The use of social media by fieldworkers may undermine principles of neutrality and impartiality and endanger recipients of humanitarian aid as well as aid workers. The dilemma is well-known: In the humanitarian field, the free speech of aid workers must be balanced against the vulnerability of aid recipients and the particular dynamics of the emergency context. However, social media exacerbates the risk, also for humanitarians themselves…While the medical and social work professions (among others) are developing more robust, binding and enforceable industry standards with respect to social media, the humanitarian sector is lagging behind. Facebook, Twitter and Instagram are largely perceived as ‘private’ platforms, even when used actively during and for work. Additionally, the tension between security concerns and fundraising priorities seems to exacerbate the difficulty of developing strong and innovative approaches to responsible social media use.”

This entire blog is a MUST read for anyone working in international development, as well as any nonprofit, government or other mission-based organization. It is based on a roundtable at the 4th bi-annual IHSA World Conference on Humanitarian Studies and Sandvik’s recent article in the Third World Quarterly ‘The humanitarian cyberspace: shrinking space or an expanding frontier?’

The Active Learning Network for Accountability and Performance in Humanitarian Action (ALNAP) was established in 1997, as a mechanism to provide a forum on learning, accountability and performance issues for the humanitarian sector.

Problems in countries far from home can seem easy to solve

globeProblems in countries far from home can somehow seem far easier to solve than problems in your own country. They aren’t. Western do-gooders need to resist the allure of ‘exotic problems.’ It’s yet another excellent piece from the Guardian Development Professionals Network. It’s a must-read for all those that want to volunteer abroad, are seeking a career in international humanitarian aid and development, or want to donate to such causes.

The aforementioned piece is a good companion to my earlier blog on vanity volunteering.

So I guess I’m vanity blogging… but then, aren’t we all?

Also see:

Reality Check: Volunteering Abroad / Internationally


transire benefaciendo: “to travel along while doing good”

In the EU? Want to become an EU Aid Volunteers sending organization?

eu aid volunteersIf your organization or initiative is based in Europe, in a country that is a part of the European Union, and is also working in humanitarian action or civil protection or volunteer engagement, you can take a free online course to explore becoming an EU Aid Volunteers sending organization. The course will run from 2-29 May 2016, with participants logging on for approximately 3 hours per week for lessons, webinars and discussions. There is a limit of one participant per organization. Space is limited and will be allocated on a first come, first served basis!

This E-Learning course was created by the consortium formed by Volonteurope,
Alianzapor la Solidaridad, GVC Onlus and Hungarian Baptist Aid in partnership with Instituto de Estudios Sobre Conflictos y Acción Humanitaria (IECAH). At the end of the course participants will acquire:

  1. The ability to describe how the EU Aid Volunteers programme provides a central framework for strengthening local capacity and resilience in disaster-affected communities; and
  2. The ability to explain the principles and values of Humanitarian Action along with other key aspects of humanitarian work.

The course ultimately “seeks to provide flexible, practical and up-to-date training on the value of volunteers in humanitarian action.”

Every participant will have the chance to communicate with facilitators and other participants to discuss questions, problems, and opinions. The main forum will be used for introductions, general discussion, and debates, and to “really take advantage” of the course, regular participation in the forums is considered fundamental.

If you participate in this online course, I would LOVE to hear from you – about what you learned, how you liked it, what you hope to do with your knowledge, etc.

The EU Aid Volunteers initiative is managed by the EU Humanitarian Aid and Civil Protection department (ECHO). I was involved in creating the virtual volunteering strategy for the EU Aid Volunteers initiative as a consultant. Here is more information about my consulting experience.

EU Aid Volunteers on track to include virtual volunteering

eu aid volunteersTwo years ago, I had the pleasure of being hired to put together the online volunteering strategy for the European Union Aid Volunteers initiative. I provided:

  • Background on virtual volunteering – what it means in the EU context, what basic best practices have long been established, etc.
  • Details on the infrastructure and capacity that will be needed by host organizations and online volunteers in the EU Aid Volunteers initiative in order to participate, including policies and procedures and how to address issues around confidentiality and safety
  • Possibilities for how online volunteering in support of the EU Aid Volunteers initiative might look, in terms of applications, screening, assignment creation, volunteer matching and supporting
  • How to integrate returned volunteer alumni networks and peer-to-peer online mentoring into the scheme
  • How to evaluate the online volunteering component of the EU Aid Volunteers initiative
  • How the contributions of online volunteers might be recognized
  • Recruitment of online volunteers to support EU Aid Volunteers and volunteer sending organizations
  • How to address potential risks and challenges, like protection of personal data, protection of confidential data of organizations, fear of negative behavior online, lack of understanding of and support for volunteer management among some agencies, labour concerns that can arise with volunteer engagement, and what to call online volunteers that support the EU Aid Volunteer initiative.

What I loved most about this assignment is that it combined both my background in international aid and development and my background regarding volunteer engagement, particularly virtual volunteering. I don’t often get to combine them!

For the last two years, I’ve checked in regularly on the EU Aid Volunteers web page, managed by the EU Humanitarian Aid and Civil Protection department (ECHO), to see how things are coming along with this initiative, particularly with regard to virtual volunteering.
eu aid volunteersAt long last, I saw this (at left) as part of the FAQ about the initiative on the EU Aid Volunteers web page .

Hurrah! I’m thrilled to see this. Virtual volunteering is coming! I don’t know when, and I don’t know exactly what it will look like – I made recommendations, but ECHO is under no obligation to undertake them, of course. But, it’s coming!

I have EU Aid Volunteers in a Google Alert, and I also follow @eu_echo on Twitter, to keep up-to-date on this initiative, in case you are interested in doing so as well.

Misconceptions re: VSO, UNV & Peace Corps

Based on comments I’m reading on Facebook and emails I get, there are some misunderstandings among a lot of people about three major volunteer-sending organizations: VSO, UN Volunteers and even Peace Corps. These misunderstandings lead to frustrations about what these organizations are looking for in candidates, and also leads to some perfect candidates not even considering applying to any of these organizations. I’m going to try to tackle some of these common misconceptions into today’s blog:

I’m going to try to tackle some of these common misconceptions into today’s blog. But please know that none of the following statements are official statements by any of these programs. These are my views, based on my experience working with these organizations and observing their work for more than a decade:

  • Each of these organizations require at least a six-month commitment, and most of their assignments require a two-year commitment. These aren’t programs for “I want a feel good work abroad experience for a few weeks” – these are real humanitarian assignments that require a longer-term commitment than an extended vacation.
  • These organizations are not for unskilled people who want to “try out” humanitarian work. You need to have a great deal of real work experience and/or a Master’s degree to be in any of these programs. The average age of a UN Volunteer was 38 when I worked at HQ a decade ago, and I don’t think it’s gotten any younger. The average age of a Peace Corps volunteer, at the time of this blog’s publishing, is 28, but 7 percent of volunteers are over 50. You need an area of expertise and/or a project you have lead successfully that proves you could do a field assignment – and that project doesn’t have to be something you did outside of your homoe country – in order to be accepted in any of these three programs.
  • UNV, VSO and PeaceCorps are excellent options for seasoned professionals from the for-profit sector that want to apply their skills in the developing world – but you will need much more than just that experience to make the cut and get to be a part of these programs. You need to represent on your application work that you’ve done, paid or as a volunteer, with high-poverty communities, people with low-literacy skills, people that are at-risk for poverty, crime or exploitation, populations different from the one you represent, religiously-conservative communities, etc. These organizations want to know that you have experience that will help you get through the challenges in a developing country, that every circumstance abroad won’t be utterly foreign to you.
  • The application process for each of these organizations is highly competitive and the organizations reject MOST of the people that apply. These organizations want people who have résumés that show experience that proves applicants can do the job that is asked for. While I got a job at UNV HQ in 2001, I actually would NOT have qualified to be an actual UN Volunteer in the field at that time, because I lacked the experience to do so; I could support UN Volunteers, but I’m really not sure I could have been one myself at that time (now, I do feel I’m qualified, and have been accepted into the roster).
  • Demand for volunteers through these programs changes frequently. There may suddenly be a need for people that have a great deal of experience working in government, that can help a country transition after conflict or independence. There may suddenly be a need for civil engineers. And just because someone with HIV/AIDS education for teens, or someone that’s run a vocational program, or someone with experience creating farming CO-OPs isn’t needed today doesn’t mean such won’t be needed in the next two years, so it’s a good idea to apply for these programs now even if they aren’t asking for someone urgently with your particular area of expertise.
  • You might get accepted into the UNV program roster but never get a placement. Placement consideration starts with what skills are needed, and then recruitment or placement staff look at qualifying candidates in terms of a variety of factors, including nationality; if a particular country is funding a particular UNV assignment, they may want the chosen candidate to be from their particular country. It also can take many months between the time you are accepted as a candidate to the time you get a placement (if ever).
  • You will be paid if you are accepted and get a placement in any of these programs. All of these agencies like to stress that these aren’t jobs and you don’t receive a salary, but the reality is: you are paid. Your travel and accommodation expenses will be paid, you get medical insurance, and you will receive a living allowance to meet reasonable living expenses in-country during your assignment. In fact, as a UNV, you get a stipend that is often the same of what a local government worker in the country where you would serve would get. However, most would agree that the stipend is not enough to have money left over to send home, pay debts you have back home, etc.
  • You aren’t limited to the title “Peace Corps Volunteer” or “UN Volunteer.” You will, in fact, have a role that doesn’t have the word “volunteer” in it. You will be a maternal health care nurse, a clinic manager, an ESL teacher for women and children, a fisheries advisor, a communications manager, a public health educator, an IT manager, etc., with a local NGO or government agency in the country where you serve. You will have a specific role, and that’s what should be on your résumé or CV when you complete the assignment – that you did it under a UNV contract or whatever should be in your job description, because that is the contract under which you worked, but that title or role that describes what you did is what’s most important to a potential employer.

If the participants in these programs do receive compensation, what makes them volunteers? As someone who believes volunteer is merely a pay rate, and that it doesn’t have anything to do with level of skills, level of responsibility, motivation or commitment of a person doing that volunteer assignment, it’s a question I’ve struggled with. This is the conclusion I’ve reached: the United Nations, the US State Department, and various other entities that work overseas have different types of worker contracts. And in those agencies, when you call something a “job”, even just a “consultancy”, it comes with certain expectations on the part of the worker in terms of monetary compensation, because the people in these roles are doing this work full time as their careers, for many, many years. It’s how employees and consultants are paying for homes, putting their kids through school, paying family expenses, saving for retirement, etc. The vision of Peace Corps, VSO and UNV, at least on paper, is that the people that are volunteers through their programs aren’t necessarily people who are career humanitarians; they are professionals or highly-skilled people willing to give up six months to two years of their careers and fully compensated work in such to, instead, work as a part of a humanitarian endeavor overseas. Why do these agencies want these people? On paper, they say it’s because these programs can involve people in humanitarian work who aren’t career humanitarians, bringing in much-needed talent and experience that career humanitarians might not have – a bakery owner who goes to Africa for six months to help train local people in food safety and modern baking techniques, for instance. Or a police officer who goes to Afghanistan for six months and trains local police on recognizing and appropriately responding to domestic violence. The reality? I’m sorry to say that, for many agencies, it’s a way to save money; contracts through UNV, VSO and PeaceCorp are far, far cheaper than hiring someone as an employee or consultant outright.

A reminder that none of the aforementioned statements are official statements by any of these programs. These are my views, based on my experience working with these organizations and observing their work for more than a decade.

Also see:

Isn’t my good heart & desire enough to help abroad?

Using Your Business Skills for Good – Volunteering Your Business Management Skills, to help people starting or running small businesses / micro enterprises, to help people building businesses in high-poverty areas, and to help people entering or re-entering the work force.

How to Get a Job with the United Nations or Other International Humanitarian or Development Organization

Ideas for Funding Your Volunteering Abroad Trip – for those who want short-term volunteering opportunities abroad and who don’t have the high-demand skills needed for VSO, Peace Corps, UN Volunteers, etc.)

SMS helping to fight Ebola in Liberia

The growing ubiquity of mobile phones in the developing world is unlocking tremendous opportunities to amplify humanitarian response efforts. Liberia, for example, which is one of the world’s poorest countries, has seen an explosion in its mobile market in recent years; phone ownership rates skyrocketed from 4 percent to 60 percent in just the last decade.

To foster culturally adaptive community engagement in the fight against Ebola, USAID-funded training events in Liberia are teaching social mobilizers how to use social media tools like WhatsApp and SMS-based U-report to stay connected while they’re out in the communities, educating people about how to protect themselves from the disease.

At-risk communities need to know the facts about Ebola and how to prevent its spread. Rapid response teams need to know where to find suspected cases as soon as they show symptoms. Health ministries need to know which public health facilities are not yet equipped to isolate and treat infected individuals. But these types of data originate in thousands of different places with thousands of different people, and we must get the right information into the hands of thousands more who can take action… By weaving well-placed feedback loops into human response networks, USAID, the U.S. Centers for Disease Control and Prevention (CDC), the governments of the affected countries, and private and NGO partners have coordinated efforts to prevent, detect and treat the disease. And, in many cases, mobile phones provide the key link to connect those who have life-saving information with those who need it.

More from the USAID blog.

And if you want more stories like this, regarding Tech for Good (tech4good), I post regularly to the TechSoup Community Forum branch for Public Computing, ICT4D, and Tech4Good.

Digital Diplomacy During #NepalEarthquake

this week I attempted to evaluate the manner in which foreign ministries used social media in order to offer consular assistance to citizens stranded in Nepal following the recent earthquake. This analysis explores the manner in which MFAs use social media in order to achieve a traditional goal of public diplomacy- aid to citizens in need. As such, it may be an example of the evolutionary view of digital diplomacy.

Here’s the rest of the blog by Ilan Manor of Tel Aviv University’s Department of Communications. His project aims to gain an understanding of how foreign ministries now use Digital Diplomacy and digital platforms in the conduct of diplomacy. Therefore, it examines a variety of topics ranging from an analysis of the content posted by foreign ministries on their digital channels (e.g., Twitter, Facebook) to the manner in which foreign policy messages are tailored to different audiences.